Public Diplomacy and Press / Netherlands Embassy Washington D.C. Reviews

No good help or directions when searching for phone numbers that I need to ask the Embassy questions about a certain problem .....
Family reunification !!!

I seldom write reviews but there are times when one should. Since July 2015, I have been meaning to write a positive review for this particular embassy, but it took me 6 months!

There was a situation when I could not get online appointment in a timely manner to attend a meeting. I called their hotline at night 2am and someone picked up the phone and assured that its doable. Then I wrote an email to which they replied the next morning, around 9:30am. They even cooperated to accomodate another colleague of mine in a similar situation.

I have heard horror stories about other embassies and rude awakenings caused by some ill-mannered staff, but The Netherland embassy people are professional and friendly. They go by the book for requirements, no exceptions, but make you feel welcome and not intimidating. The consular office was a young man (name hidden for privacy), friendly and respectful and well behaved. He was patient and helped us out in a timely manner.

I like this embassy, have respect for their respectful behavior, and appreciate their friendliness. No wonder, people say The Netherlands is a friendly country! If you are looking for a European vacation in Schengen lands, its worth going to The Nederlands as well, and your money spent will be worth it. If you have all documents proper, the VISA experience will be good too.

The service was good. Atleast the visa interviewers were friendly but thorough.

Great location away from the craziness of Washington. My husband and I arrived about 30 minutes early (first appointment). The security guard arrived at the same time. Thought I go in early and luckily they buzzed me in no problem. Waited for about 10 minutes or less and went through all the paperwork. It was a pleasant experience and almost made me homesick to my own country.

Great customer service and very friendly staff! It's a little tough to find the entrance as it is locked and you need to be buzzed in.

Each time I called I was prompted to press the number that related to my query which was 9 and every time I pressed that the phone line got disconnected. This happened four times.

They are nice but my visa got rejected just because i had 88 days left on my passport but not 90 as they wanted.
They have no mercy :( . All i asked was just one hour short stay visa in shengen airport transit but they have no compassion at all.

Great experience. Went there about a month ago with my father and we were both impressed with the professionalism and friendliness of the staff.

I wasted 100 s of dollars just to apply for visa
Drove 6 hours to Chicago and 6 hours back home
Got charged 6 time for appointment time $33 each time
Charged $149 for visa application
Charged $1 for every copy of they had to make
Spent over $500 just to apply for visa and guess what they refused my visa after every info I provided
Whatever they asked
They still say it s not sufficient evidence
The places I was visiting my family I informed and the places I wasn t visiting family I showed booking but no
They want car rental info /train tickets etc
Invitation
If I m a tourist than why do I need invitation
Don t understand
I call to see why they say sorry apply again
My flight is in 2 weeks
And it takes them 3 weeks to process
And 2 months to give you appointment
My tickets are non refundable
I have traveled many countries before this is the first time I m having this issue
No one with their right mind want to leave America to seek refuge in Europe
And don t worry I m not trying to go there and be in the streets

I m soo angry !

Once you have an appointment, it's a breeze. Lady at Consular Affairs is friendly, patient and efficient, which reduced waiting times. Very pleasant experience to renew my Dutch passport.

I haven't been there in person, only called them a couple times but my God! Those people are the nicest ever! Very knowledgeable and friendly!

I called to ask about visa procedures in consulates on the West Coast, and the whole Dutch mission have just made everything in their power to make things easy! (E.g. can apply in Canada if it's closer/more convenient to you).

I just want to say thank you for being so nice and helpful! Definitely makes me want to see Netherlands soon!

passport renewal was quick and easy, the place is a bit remote to get to by public transport, or driving for that matter. But once there, the service was good and fast.

Very professional, warm, and polite. The most pleasant experience I have had with any embassy on the phone.

Very welcoming staff. Everything has been done very fast

very impolite and not a good service, I was told during the request of a new passport that when my passport would be ready I would get a message via email from the embassy. I just check the website with my tracking number and the passport seams to be ready for pick up already since 2 days ago. I called the number on the website and during my conversation with a dutch speaking person she told me that she could not check my tracking number and she hang up on my face while I was talking with her. Sometimes I forget that the dutch do not know how to work in the public services.

Very rude and poor customer service. He did not even try to give directions or help me understand the visa process.

This is concerning an experience with my application for a brief visit to the Netherlands. I have an african passport that requires a visa. The Consulate in New York interviewed me and never asked for any documents than was requested in the guidance document on their website. However, I was refused the visa and emailed a 4 page refused IN DUTCH!! Do they live in this world?? I never like embassy personnel since i believe they get this jobs via nepotism and corruption and are totally arrogant!! But this beats everything it seems...who the hell can speak dutch? An appeal to their Netherlands Immigration Office brought forth ANOTHER letter in dutch...ridicilous!!