Pronovias Reviews

Very good shop with beautiful dresses and excellent service. The saleswomen are friendly and give you good advice if you ask them.

Thanks to Natalia I found the wedding dress of my dreams! Couldn't have picked a better brand. Thank you very much for everyone. Without a doubt, Pronovias dresses are the best.

A wonderful deal. Sincerely Natalia has been exceptional, she has helped me in everything, she has been very helpful, always treating me with great affection.

Excellent service, I went to find a wedding dress with my parents and Natalia helped me! It was very fun and personalized. Regards, thanks :)

Everything felt very rushed, no flexibility. Unfriendly staff and manager.

It has been an unforgettable experience, the treatment with the adviser without a doubt nothing to object, very friendly very attentive, with very good advice ...
The fabulous dresses, the only downside I see is that, when they told me the price of the dress arrangement was very exaggerated, I do not know what it really costs, but very exaggerated.
Apart from that I give them a 10 in everything.
Thank you

I bought my dress there and everything was perfect. All the employees are charming and the dress has been beautiful!

For bridesmaids with pancakes they do not do much good

Accompany a friend to see dresses for your wedding, we were treated wonderfully and among all the shops you have traveled, you are sure to stay with Pronovias, wonderful treatment and the costumes are beautiful the best employer had

I love. Lovely dresses Excellent quality Very nice store, great service. I love it, both for brides and for guests. There is not a year that I do not buy my dress for gala dinners. Spectacular. Recommended 100 x 100.

I recommend 100% Pronovias de Barcelona. First of all, I have to highlight Isabel's professionalism and friendly treatment, she has made us feel very comfortable, and also highlight that the store is totally spectacular with large and cozy spaces.

I went to ask for a friend and they treated me excellent.

The lady couldn't have been more helpful even though she knew we weren't ready to buy.

Lovely selection, incredibly beautiful shop and a really pleasant experience even for a plus size bride in one of the fashion capitals of Europe!

Lovely, thank you xx

Well it was the first time I went and I thought that good more special more personal I do not know how to explain, I treat it very well but we had a lot of time and they did not even offer us a glass of water thing that in others that we have gone they have done it and I think that it's a detail what Pronovias with his fame would have to do too

Excellent attention and kindness, with the client and his escorts, I recommend them to all the brides, a great beauty of the costumes.

I have gone to try on party dresses at the Rambla Catalunya store and I have been very happy with the wide variety of dresses and especially with the treatment of the staff.

Package 4 trip more hotel from Rome, for a special model that was only here. Two trips I made in vain, the dress was barely finished on the last trip when I also had to pick it up, I found the dress unfinished. A year and a half have not had time to make the necessary arrangements to adapt it to my body. They made me come second day, when I had and the plane back. I looked horrified. The seams a fudge. I had three hours left for the plane and they wanted to correct the seams. Dressmakers, amateur. Lack of responsibility. The staff with a Nazi treatment. For a dress of a few thousand euros, plus travel, it was a horrific experience. I took the dress as I was, crying, under signature and returned to Rome, where my dressmaker was able to fix it and be quiet at my wedding. The worst experience of my life. Never more . Just by pronouncing Pronovias and I get disgusted.

My experience at Pronovias was pleasant, they are very friendly and helpful. I felt very well.

Classic Pronovias store
Does not meet delivery expectations
They have a lot of work

It has been a wonderful experience. I found my dress the first time and I am totally in love. Sandra has been charming and has captured my tastes from the beginning. Thank you for making us enjoy this day so much!

Delighted with the attention ... the truth, I did not think that I would find my dress here but it was, mainly because of the love and care with which they treated me.

The most gorgeous bridal store with the best service. The staff is friendly, patient and experienced. They know the dresses and can tell you exactly what the possibilities are to customize the dresses. Special compliments to M. Angeles who is a true expert and extremely kind.

When we went we looked for a certain style of dress and they only had 3 models to teach ...! the store is huge and beautiful .. but we left very disappointed. (I don't know if it was a season change or what) .. but a store that caliber and location should always have stock available to satisfy the clientele.

I recommend 100% PRONOVIAS to anyone who is looking for a unique experience when it comes to getting the perfect dress! An unbeatable deal, people who listen to you and who live the experience with you !! Isabel listened to me at all times and advised me in the best way until we got THE dress! Super grateful to the PRONOVIAS team at Rambla Caralunya and for the incredible work they do to make sure we have the best experience!
I am a girlfriend from the Heroes Collection and I will be infinitely grateful to PRONOVIAS and Isabel for giving me the best experience and the opportunity to have the dress of my dreams for my big day!

First place where I went to try on my wedding dress ... terrible treatment ... I was attended by a woman who really did not have much idea to sell, I told her that my budget was 2000 euros, she was taking out dresses, each one more ugly, until I told him that I liked one but I was sure it was going for a price, the 4 dress he saw that I did not like, I took off the one that I liked high-end, I refused to try it in case I liked it, he commented that the price did not come out so much, I tried it on and I loved it ... come on it was my dress, we tell ourselves that the price was 2,800 euros, so we did not see it so bad, he left us alone there with the dress, I crying Because it was the one that I liked and he comes to us and tells us that he has been wrong ... that the real price is 3,600 euros ... A MISTAKE that a saleswoman can never commit and, above all, playing with the illusion of a girlfriend! Terrible deal ...

I bought my beautiful wedding dress here. The attention was unbeatable, all workers are very friendly. The only thing is that they gave me the dress with the last arrangement without making. I had to sew the bra inside the dress and cut off the back because it had a neckline on the back. Well they didn't! They clearly forgot them and I understand. The wedding was in another community and we realized when the dress was hundreds of kilometers from Barcelona. Luckily, they knew how to find me a solution and we could fix it by moving to another nearby store. But it was a mess that didn't have to happen. Always check the dresses delivered to you as human failures can always occur.

All very well, I miss the champagne after buying the dress that did not offer me rest very well

We went a few days ago, since my sister got married and I had bought the dress in pronovias and my experience 2 years ago with one of the consultants, who is gone, was 10.
This time we were assisted by Amparo, one of his advisors, who from the beginning, even having told him that we had been clients for several years in the family, did not show even the slightest interest in attending us. He simply took 4 or 5 models from the clothes rack next to the fitting room, of which 3 were of the same style and that it was also clear that the bride did not like them and still did not give any other option, told us that We will think and spend another day. We were plaid, we had never been treated and advised with such bad taste and as little desire as on that occasion, which led us to a little lower atelier (BALART NUVIES) and the result was exquisite and there he found the attention and The perfect dress and even without having an appointment with them, we were treated to luxury.

Very good attention, predisposition and variety of dresses. The place is beautiful, they make you feel very special.

Great disappointment and lousy attention from the advisor, as soon as I arrived I made it clear that there are only size 42 that I was not going to be able to prove anything (I wear a size 40 of pants I do not consider that it is so large as to be say something like that) .If you are not a Barbie you have nothing to do there.During the time the test lasted, the advisor never told me the cut that favored me or anything, on the contrary everything was flawed, everything looked bad I love a dress but I am very clear that I do not plan to return after the treatment received, I see it shameful that a brand such as PRONOVIAS discriminates against you in this way for not having the ideal size.

We have been to Barcelona to buy my sister Giulia's wedding dress. The saleswoman who has advised us for our entire reservation has been super! Finally my sister fell in love with the third dress that was provided and bought it with 60% discounts: the next day we made two more tests and in three days we took it by plane in Turin. Thanks Pronovias for this experience that we can never forget!

We were there this Saturday to buy my daughter's wedding dress. From the first moment an excellent attention. Miss Mireia accompanied us in the election, a professional enthusiast who advises you with great elegance. Congratulations!!!
A highly recommended store, of which there are no more, in which all the details are taken care of !!!!
Thank you very much for your attention!!!!!

The attention.exquisite.but I found.the termination little poor.and of course.the price.superior.a Aire Barcelona.and Rosa Clara.among others.

I have never entered, because I am still not getting married, there is much left for that. But it is true that since childhood I entered the website to see new dresses every year. I saw them and requested them to get the idea of how my ideal dress would be bigger. So in a few long years I hope to make an appointment and enter one of those stores that I have seen so much via the computer screen;)

Too expensive prices. Dressed by too specific an audience. Little flexibility to modify dresses.

They have a large assortment of party dresses for both day and night, in my case, I was looking for one for a special event and the truth is that I found the perfect dress! The girls who attended me were very kind and they also had to fix my dress because a big tad was coming and it took only 3 days. To highlight the prices that are during the sales you can find beautiful dresses at 70%.
PS: It is convenient to book an appointment because without it they do not attend you many times or make you wait a long time.

Flagship ... Pronovias flagship store. Exquisite attention in an idyllic store. And lso dream dresses. Congratulations.

Staff very friendly. You will feel like a princess.

Really bad experience. Came to find second dress for my big day, had with me folded paper for the invitations for the wedding. Explained that I am searching for the second dress to dance on my wedding ( on clear Spanish! ) , without hearing me main manadger told that they are not interested in my paintings . What??? I was really shocked . She thought that I am trying to sell them Smth and was really aggressive. Later on other girls, which are working there, explained her, what I was telling before and she was looking to the "appointment list", which was empty list of paper, to see if there is any free spot now. It was 13:00 and no one was incide the shop. 6-7 people who are working there were doing nothing. One of the girls showed me kindly dresses but after what happened I was not feeling like getting anything there.
Will never recommend this shop and will never return to it.

If your budget is not 3000 euros up meet the minimum, 3 dresses made me try and goodbye! I mean we go null and above some ridiculous prices!

Hello, my regular experience advised me just enough and after an hour and a half they stopped taking me dresses for no reason. We did not see any on screen and the treatment was correct but fair and dry. they pressured me since the. Time to go they gave me a card with the reduced price in case I took it the same day without any explanation seeing that it did not fit me well I did not opt for any tb the prices of the dresses are not worth it. Being a big name firm, I was surprised that they want to sell you a dress at all costs and they are very expensive. They also don't give you the option of looking for the budget or offering you other seasons.

Very nice experience and not only because I found my dress there, but because of the treatment received by all the advisors and especially Esther, a great professional who knew how to understand me from the beginning, empathized with me and gave me very good advice. I went in the morning and I really liked a dress but I was reluctant to think that I had already found it (it was the first time I tried on), Esther caught me right away and did not pressure me. I went to another store that had also booked an appointment and as soon as I left it was clear that I had to go back for "the dress". The pity is that Esther had already folded but the two consultants who were there on Saturday afternoon at around 7pm were lovely too. They let me try the dress on again and it was very exciting. My companions and I provided a toast, and from the excitement I even danced a little with the dress. 100% recommended to go to Pronovias de Rambla Catalunya Barcelona, you may not find your dress or you may as it happened to me, but you feel comfortable and at ease at all times.

I do not have enough words of thanks to describe the experience lived yesterday at Pronovias Barcelona. I was one of the brides selected for a dress from The Heroes Collection. From the entrance through the door of your establishment to the last goodbye and thank you, you made me feel very comfortable, they were very loving and human. Both the advice I received during the appointment and the treatment from Natalia, charming, were wonderful.
I was excited because a wedding dress is what we have all once dreamed of wearing one day, and after the months spent in the hospital with each patient, separated from all my family and friends, including my partner ... This is an unexpected reward.
Thank you Pronovias, from the heart.

They were very attentive and professional Esther was my very affectionate advisor and with a lot of patience we left very happy

I was attended by a girl named Nuria, a true charm. She knew how to understand what she wanted and she found me at least 8 dress options. Very attentive and friendly. They have beautiful dresses of all styles.

The treatment is wonderful and they have infinity of beautiful dresses

I photographed Zoe's gorgeous wedding to Adam, and Zoe wore your wedding dress. Beautiful!

The treatment from the first moment was wonderful, professionalism and a very nice atmosphere and place.
They always advise you adjusting to what you are looking for.

Mistreatment. They choose clients for their appearance and nationality. They are racists. They have foreign workers, short and fat women to highlight their clothes more in clients. They only accept tall, thin, and Spanish clients. I have verified this difference with different members of my family.

Very bad treatment received
High prices

The treatment of Sandra incredible, friendly and above all professional, sincere. I'm super happy. Thanks Pronovias!

Lola took great care of us, and we were able to enjoy a quiet time to try some options, make a video call with my family, and decide. His advice was excellent and captured the style he was looking for.

When I found the dress, we celebrated and Lola put the icing on the cake by opening a bottle of champagne with three glasses.
A great time with my friends.

Three months ago I went to look for my wedding dress, I found it at the first, beautiful, they took me sizes and asked for it because one month of my wedding would go to make the latest tweaks. I went on day 4 and, by my surprise, the dress I bought was 2 smaller sizes. Horrible I took measures again with the excuse that there might have been problems with the stitching. They gave me an appointment for two weeks at the wedding to try again and again. Disappointed, with helplessness and without stopping thinking that I may not have a dress to marry me.

Hello! I want to share that Pronovias is a pass! All dress finishes certainly make you look much prettier. But, in addition, the attention is second to none. Kim the person who has treated me is unique. He has imagination, constantly strives to offer you alternatives and infinite patience and all with love and pleasure. Definitely recommended Pronovias and Kim.

The attention of the staff with the bride was great and she found her dress

I could not find a better place ... thank you very much Nett, you are a love and you have a patience of Santa

This team is super professional, very nice and Lola, specifically, a love. Thank you very much for making this day so special! 100% recommended !!

They treated me very well with affection looking at all the details

A great store and with great staff, we were attended by Miss Sandra, a great professional and a consultant,

First visit, wonderful. We found the wedding dress for my daughter, the first time. Also the veil and accessories. Second visit: Chaos, and a terrible deal. Conclusion: Once they have sold you what interests them, they do not care about anything, neither the client nor absolutely nothing. An absolute disaster.

Delighted with the treatment, the attention. I am very happy with everything in general, unbeatable.

I had read very bad reviews, so I expected it to be horrible. The surprise was pleasant when it was pretty good. They made us wait about 45 minutes. The girlfriend didn't know what she wanted and the advice was pretty good. She was a bride of size 42/44 so we expected a disaster ppr the fame that there are only want mannequins and no, all very correct.

They treated me very well, although at the beginning the girl was very overwhelming with the money, I do not know if she saw me with the face of a poor person ... From the first moment we told her that the price did not matter but she would err with If this was very expensive and I do not know what ... In the end, cutting him off, he came to his senses and everything went well.

I booked an appointment in Pronovias to try wedding dresses as I was visiting Barcelona for the weekend. The selection was stunning and the appointment was extremely relaxed and enjoyable. My consultant, Kim, was fab! She really listened to what I was looking for, knew exactly which dresses would work for me, had tonnes of patience, and made the whole experience memorable. Thank you again Kim!

Incredible place !, the service is very good and the products of the highest quality.

I love Pronovias, the dresses are very beautiful and quality. The attention of the employees is exquisite, just and necessary for a very good attention but without overwhelming the client.

Spectacular experience, they put all the accessories to make you feel like a real princess. Super happy to have chosen my great dress in this store, it is unique.

I accompanied as a bridesmaid to purchase a dress.
The store is beautiful, the attitude of the sales assistant perhaps a little over-acted and forced, she was a little too insistent that the bride wear certain dresses that she did not like (by cut or style) and that made her lose emotion at the moment

Delighted from minute one with the attention received. Since you make an appointment, they worry about you, even making a video call to get to know you better before arriving at the store.

Once you get there, they have everything ready to start trying on you and I personally have felt at home, very comfortable, in addition Natalia captured my style from the first moment and has helped me find my dress perfectly.

I never thought it would be so easy to find it and it has been thanks to her.

Thank you very much girls we took an afternoon to remember.

It has been a wonderful experience! The girls have been attentive at all times, asking me what the dress I dreamed of was like, and they have found it! It is beautiful, I love it! Thank you very much pronovias

Very nice saleswomen and guest dresses with very good value for money considering these types of brands.

There are bellicose dresses, and the experience is like a television series.
The dresses are a bit expensive.

Good customer service, and very good sofas for the companions

I have to say that Marta's treatment is spectacular, a very close girl who helps you a lot in the choice of the dress of your dreams and if you do not have the dress this year you can get it if you can. It is a bit expensive, but you can tell that they are good dresses because of the lace fabric and the design. I recommend the experience

They could not give a worse deal. I guess when you enter they already judge you and believe that you will not buy. It was my first experience in a wedding dress shop and I wanted to keep looking ...
I went with my mother and they treated me with no intention of selling me anything .. we were looking forward to it and we were kind at all times and we received a total pasota treatment from the saleswomen. They gave me two dresses to try and they told me that they had nothing else I could like ... Honestly, I think they let me try the two cheapest ones in the store, without asking my budget. Well, sometimes appearances are deceiving. They got what they already believed when I entered: I didn't buy my dress there.

Beautiful and good quality dresses !! A little too expensive with the price