My son spent some time at Promise House over 2 years ago. He was a teenager - I was a single Mom with 3 other kids. He will never forget his time at Promise House when he needed structure and care. It was a time when I was unable to provide what was needed in his young life. Thank you, Promise House - my son has grown up to be a very kind and compassionate man that helps others.
Do not associate yourself with this company when looking for a better outcome in life. I was on the rapid rehousing waiting list for the longest and when they finally called me to come in for orientation, i thought my troubles were OVER. Wrong! I went to the orientation, brought everything that was needed and was very attentive to the information that was given to me. I told them that i was married, with 2 babies and one on the way. I also told them that i had a situation that was pending on my bg but it shall get dismissed in no time. Miss. Tiffany & Miss. Lauren told me, OH THATS NOT AN ISSUE! We ve worked with married couples all the time but the best advice that i can give you is, he can t stay in the apartment for 3 months because we are paying for your rent and once you part ways with us, we can simply help him get on the lease with you. They also told me OH WE HAVE CLOSE RELATIONSHIPS WITH THESE CERTAIN APARTMENTS THAT CAN LOOK PASS YOUR BG AND GET YOU IN they gave us a zip code full of areas and told us we can look ourselves. Miss Lauren was new and i thought that she was very trustworthy. NO! She is a liar. So at first everything was fine. I did everything of what was asked. I only had a few options to choose from which were in very drug infested areas (SPRING RIDGE 1 & 2, MANDALAY PALMS, & CARROSEL (typo) APARTMENTS) i wasn t happy with the area because i have 2 little girls as well as I m pregnant but i didn t complain because of my pending situation on my background. So as weeks went bu Miss Lauren started to get harder and harder to reach but I m still being patient because again this was a blessing, but as soon as my cases got dismissed that s when everything changed. I felt like since that was holding me back and no longer is a trial In my life that i can look around in better areas because the apartment i was looking at one Spring Ridge was in a bad area, they wanted me to pay a $300 admin fee and the rent was $1000.00. No. When i can pay that In a better area for not only myself but for my children. So a situation occurred where i need the process to hurry up because it s been 2 months passing but due to my cases getting dismissed, That s when i get told by Mrs Lauren oh well I m helping more important people that are actually on the streets and who needs my help ASAP wait? So because i have a better situation, I m no longer important. It got so bad that i had to reach out to the supervisor Mrs.Tasha about what was going on because Miss Lauren would never reply to my emails as well as when i was told to call her cell phone by the front desk lady, she got mad and told me to never call her personal cell again but yet you have it all over your email that you USE to send in a quick manner. So i told Mrs. Tasha What was going on and she told me she would give me a call ASAP. Literally 2 1/2 weeks has past and i just literally called her TODAY and she told me this We can t help you because YOURE MARRIED (but i told them this in the orientation that i was married and they told me that it was fine, just know that my husband can t stay for the 3 months they are paying for the rent and once the 3 months has past then they ll help him get on the lease because they did that with other married couples) and then she told me you re age (wait? I m 24 which is the age requirement for the 3 month program and I ve been trying to get placed in something since LAST YEAR and i won t be 25 until May 2018). So you mean to tell me, you lingered me on for months just to say you don t help married couples but yet you wanted my HUSBAND to pay for the $300 admin fee and because of my age when you knew this already. Mrs Tasha even forgot to place me on MUTE after she made a threatening remark and i told her loud and clear you know you re suppose to place the phone on mute and then talk crap right? She then gets quiet and said they can t help me but have access to me and my kids information. I could of found another alternative for me and my 2 and 1 year old girls instead of waiting on a so called godly organization !
Promise house is the worst place to send your kids. They misplaced/ let all my clothes get stolen. I've lost almost 200$ worth of stuff because of their poor management. The staff are over all very disrespectful and careless towards the kids. Please consider sending your children somewhere else.
Don't bother applying for a position. If you apply, it will be a waste of time. What company, in the year 2018, doesn't acknowledge your application? You take time out of your day to apply, yet you don't hear a word. Not professional. It says volumes about the agency if you ask me. I won't apply in the future that's for sure. If you're a hardworking person with a good skill-set, take your talents and skills someplace else. These people couldn't care less.
I got sent there when I was a teen seriously I loved it they teach how to cook clean talk attention is given I wasn t to happy because I missed my siblings but I turned ok
My 15 year old sister who was placed with your facility through CPS on a judges order was allowed to leave your facility with a male on the evening of Friday, December 25th...Christmas. Your facility failed to notify the proper authorities until the next morning and further failed to inform CPS or her case worker until Monday, almost 3 days later. Someone will be held accountable for the gross mishandling of her care and blatant disregard for her safety.
Furthermore, when your facility finally chose to make the report with the Dallas Police Department, they failed to mention that she requires medication daily in order to function in a somewhat sound manner. Without it, she becomes manic, depressive, and has no capacity to make safe decisions. Your facilities failure to notify the Police Department of her need for mental health stabilizing medication, has hindered our ability to publicize Ariels picture and information and made her a non priority.
My daughter was recently there. The staff was rude they kept hanging up on me my child was threatened by other children there. She felt unsafe was able to walk out at 2 am. When i called no one seemed to know what was going on. I will be reporting to CPS the community that donates as well as all other upper level of Management.
Promise House is a positive thriving nonprofit organization that helps children
I love this place and the work they do! I was here for training on getting a homeless youth census.
Well I was there for 2 weeks it was ok the food was terrible! And my roommate was stealing my stuff they don t let you bring ur own food there but the staff was ok the children were very violent I was very glad to be out of there ! - faith green
They offer amazing services for the Dallas youth population.
I was recently at promise house in 2018 and the staff are great, my needs were being met I definitely recommend now i'm doing better i'm getting adopted. I really do appreciate all the help that was given
So my daughter-in-law goes to this place and she loves it and I love when she goes there because she comes back with the better attitude while of the services that they provide for her I will always recommend this place to other people
Great place to go if you need help for you and your baby
I came here when I was 20 and homeless. They let me in the young men's program and got me set up in a TLP until I was 21. I'm doing amazing now and really appreciate the help they gave me! Thanks!
I went here because I was 17 problems with my dad and newly homeless and was abused wanted to get on my feet and better my future and my dad also wanted me to do better but..they did NOTHING for me and I had 2 interviews but still they just told me lies and one lady gave me a map that takes me into downtown dallas and i went to a homeless shelter. Terrible place cant even do their job to help ME. I dont see why I got treated the way I did it sucks.
I have had the pleasure to serve as a volunteer here. The staff is wonderful and they really care about the work they do. If you have an opportunity to support them financially or as a volunteer I encourage you, it will be one of the most impactful things you can do for our community.
Great people and they help bring the family together.
promisehouse.org