I recently signed up for the retirement plan with ...
I recently signed up for the retirement plan with this company and have had a mixed experience so far. The sign-up process was smooth, and the website is user-friendly. However, I have found the customer service to be a bit lacking in responsiveness. When I had some questions about the plan, it took longer than expected to get a satisfactory answer. On the positive side, I appreciate the variety of investment options available and the transparency in fees. Overall, my experience has been average. I hope to see improvements in the customer service aspect in the future.
