This company service is so terrible,I applied for canceling the customer service request two weeks ago next day they charged me $158.8 on July 14th And Aug 2th they charged me again $92.97 And I called the customer service no one available to answer the phone to help me They just charged money from your account without telling you nor sent to you your bill payments I use this company for half year never received my bill payments letters It s sucks I need to get my money back And please don t use this company service It s not good Unknown fees come out all the time You never know
DISGUSTING company. BIG fees every month that are never disclosed by the sales person. Mysterious charges on our business account. They use several other names "charge anywhere" "merchant services". Who even is this company?
These guys are an absolute scam. They prey on Amish and Mennonite businessman, knowing that they are somewhat illiterate and will not call a lawyer. My friend Samuel Mast sells puppies through a website and in their first month they took in an additional revenue than what they had anticipated, so they have held his money for 60 days now and refused to give it to him, claiming it is part of some type of fraud protection. Terrible company, stay away.
Like everyone mentioned. This company is horrible. Simply the worst payment processor imaginable. They will just lock up your funds without notice or probable cause. Terrible customer service, make you go through hoops, don t return calls. As long as they get their money they will just leave you in limbo. Stay far away from this company. There are tons of other companies to work with. My great grandmother can run a better business then them and she is 98 years old.
Currently trying to lift $$$ from my business checking account without authorization.
To be honest we did have a pretty rough start with them getting set up correctly as a B2B vendor and I almost walked away. Then it seemed that management in the Alpharetta GA office changed up a few months ago and things turned all the way around. We have a great new contact person there (Kent) and everything has been fixed. He has personally watched our account to make sure nothing else goes sideways. We have reduced our overall payout for credit card fees including any additional fees from PP systems to under 3% which saves us a lot of $$ over the year. I would currently recommend them.
It has been a great experience working with them. We are an internationally based company and it was very hard to find a system that worked for our needs. they are great about making improvements and updates quarterly if not monthly. I am happy with the system.
No stars would be rated if I could. Rather than make effort to investigate an issue, this company will shut you down with no notice. Keep in mind this is during the Covid crisis PPS shutdown my online store processing. How bad is that? During the most critical times in an economy, when all small business are trying to stay afloat, PPS shuts you down. Rather than an easy phone to provide some validation needed over a $95 sale. To top it off, their Risk Analyst, sounds about the age of 12. That about sums it up. A 12 year old decision was made.
I pulled up my business account statement and notice I was charged $19.99 twice. I asked my bank to investigate these charges they provided me with this companies name when I called them they said they do not have my business in there system I do NOT use any merchant for my business besides pay pal. SCAMMM!!!
This Company is scam. Called in to terminate the account on August 2019, until now ( Feb 2020 ) they still charge monthly fee. When we call in to complain they said they can't find the merchant number on their system,even it is listed on the statement they mail out. Trying to reach out to supervisor or manager,but got a feeling this will be a long deal to go. Good luck dealing with this company. Updated : Spoke to Sales Manager, and promised that the account will be promised. Until today, April of 2020 still got a statement coming in.. Finding a lawyer to get them terminate this account now ( Of course they will pay my lawyer fee,i'll make sure of that )
