After providing earnest money for our first home, ...
After providing earnest money for our first home, we did not receive a response from the seller's realtor, Francisco Torres, for days. We called him countless times. Additionally, we called the Prime Realty Group office. To our surprise, the property we agreed to purchase decreased (tremendously). With that, we made nonstop calls over the weekend to figure out what was going on... Today, is Monday... now the property we believed to be our first home is under contract. This comes after we already were approved by the bank to make the purchase. Francisco Torres (in my opinion) was extremely unprofessional. I am extremely disappointed in the lack of adequate communication.
Communication is essential in business, especially with large transactions like the purchase of a new home. Isn't there a strict code of ethics in real estate? I will be reaching out soon to speak with a principal broker in the firm before moving forward with a formal complaint.
