60 Reviews

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Rebecca C
Reviews 1

Hayden has been extremely professional and helpful throughout my mortgage process. He literally guided me every step of the way making the process much easier for me. I can't be more satisfied working with Hayden and Prime Mortgage. I highly recommend Hayden for first time home buyers.

Jeong A Lee
Reviews 1

I thought it was weird and maybe the reviews are fake when I searched Prime Mortgage initially before starting home purchasing process. But, I understood now. Nothing to complain to Prime Mortgage. Brian and Hayden are excellent and always professional &responsive. Mortgage Rate is also good. I originally tried to purchase a REO property and a bank gave me a month to close. Ironically, the seller team was not ready and Prime Mortgage was only one ready. We extended the closing date but, in the end, I switched the property. For the new property, I asked 3 weeks to close because of my special circumstances (i wanted to move in at least a month before my delivery due date). And I could close without any difficulty. During the whole process, Prime Mortgage was only one I didn t need to hear any excuses/complaints although I needed to do one extension, cancel the property and switch to new property. I highly recommend Prime Mortgage!

Jhee Lee
Reviews 1

I strongly recommend Prime Mortgage Company. Justin was super fast and very polite. He contacted me right away whenever there was an update. And turnover time was very quick. It was amazing experience!!!

Jong Kun Kim
Reviews 1

Recently I bought new condo and it only took me 10 days to get the mortgage finalized. I had pleasure working with Hayden and the process was so easy and he was on top of it from the beginning. I highly recommend Hayden and Prime Mortgage, and you bet I will work with Hayden again for my next purchase.

Eric Um
Reviews 1

Brian and Hayden provided excellent service in financing our loan. They were quick, efficient and professional. Any questions I had were answered in a timely manner. I truly felt like Brian and Hayden cared about me as a person. I have never experienced such excellent and caring customer service and will contact them again in addition to recommending them to others. Thanks Again!

Word
Reviews 1

I just refinanced my mortgage today and I am very satisfied with Prime Mortgage. Initially, I was slightly nervous about the whole refinance process but Mr. Hayden Choi made the process very easy for me. He was very knowledgeable, straightforward, clear and concise. He explained everything thoroughly and always called me back promptly when I had any questions or concerns. I will recommend Hayden Choi to everyone I know who is in need of financing. I am planning to refinance again within the next 6-7 months and I will contact him again. Thank You Mr. Hayden choi!

Joseph Yoo
Reviews 1

Initally snooped around for reputable brokers and institutes but couldn't come across anything that fit the bill so to speak. Had no expectations during the consultation but it was apparent Brian wanted to help. Immersing ourselves in conversation, Brian seemed to be more bite than bark, carefully explaining every detail, plan, package, and even afterwards the followups were just as intimate as the initial meeting. I know I know, he just wants to make a sale, but I'd be more comfortable leaving myself and money to someone who is willing to be transparent, garnering a more secure line of clients- and he's damn good at it. He's the man to go to, I know he is for me for future days, and properties, to come. Thanks Mr. Chung once again

Alice Park
Reviews 1

Prime Mortgage was exceptional and I had the pleasure of dealing with Brian who was professional, friendly and honest. They were fantastic through the whole process. They were super quick, responsive, efficient and helpful. 5 stars all the way and we highly recommend Prime Mortgage and their service. We certainly would not go anywhere else!

jul kim
Reviews 1

I had an amazing experience with Prime Mortgage Company! I've had my fair share of bad experiences when dealing with my mortgage so I was a little skeptical at first, but Hayden Choi made the process so easy and smooth. Great bedside manner, extremely fast turnover, and always got back to me in a timely manner. Couldn't have asked for more and I will definitely be using them again in the future! Def recommend!

Hyeme Lee
Reviews 1

Highly recommend Prime Mortgage. Very efficient and super fast turn time. Mortgage refinance literally took only two weeks. Hayden has been exceptional and made the whole process look so easy.

Soyon Lee
Reviews 1

First time I had purchased the house, I got mortgage with Chase bank after comparison of multiple banks in 2015. In 2020, because interest rate came down, we decided to refinance. When comparing with other options, it became very obvious why we chose Prime mortgage company for 3 reasons. 1. Not only they offered best rate 2. You will be surprised how knowledgeable and promptly Mr Justin Lee and Mr Brian responds back to you. 3. Also turn around time was 1 month vs. estimated 2.5 months with chase Highly recommend Mr Justin and Brian! They always answered all my questions promptly and professionally even during busy season

Nemesh Bhatte
Reviews 1

awesome/friendly staff, and they save you the headaches of purchasing your home for the first time. i asked ton of questions and all were answered very professionally. will use them again for my 2nd house!

TJ Y
Reviews 1

As a first time shopper for mortgage, i was very confused with all processes and documents i had to prepare..staffs and manager were very helpful in getting all docs ready. They were even willing to help and talk after office hours when my work got busy and had to work overtime. I will def consult with Brian again if i ever had to get another mortgage, and he speaks both Korean and English, so it will be a great help for those who wants to be served in Korean.. btw i got lower rates at Prime than the local banks, so go find out yours too.

Heeryang Kim
Reviews 1

Highly recommended!! I used Prime Mortgage to get mortgage to buy my first house recently, and every step was seamless. Their professional and prompt actions made it so easy for me. I can't emphasize more on how smooth everything went! 5 stars!!!

Eric Pai
Reviews 1

Our family has worked with Brian multiple times and without hesitation, I would highly recommend working with Brian/Hayden. They were courteous, professional, and efficient with the overall process. While other mortgage companies struggled to get us the right package, Brian guided us to help us get the loan on time and in full without any major hassles. I would definitely work with Brian for future loans!

Jason J Baik
Reviews 1

Hayden helped me get a $140,000 mortgage to buy a small condo in Englewood, NJ. The process couldn't have been easier. I tried a couple other bigger name banks, like PNC, Wells Fargo, and BOA, but as Hayden pointed out, they were bloated with hidden fees, and not very transparent with them. I loved how Hayden and Prime Mortgage were so down to earth and honest with the smaller, fine-print details. Plus, Hayden had great foresight and advised me to lock my rates early in anticipation for the Fed rate hike. I saved 2/8 points on my rates, thanks to that. Highly, highly recommend Prime Mortgage to all!

Mike Hong
Reviews 1

This is my third time to work with Brian/Hayden. He is key person for my real estate Process. I've worked with lots of other loan institute but no one provide better service than them. They are reliable, effective and trustable. Five star is not enough for them.

Dongmin Lee
Reviews 1

I highly recommend this place. They are awesome, very kind and patient. I had really excellent experience to purchase my new house by them. If you are not knowledgeable about mortgage interest or eligibility etc, just go and get consultation. You will learn alot.

Paul Oh
Reviews 1

Prime Mortgage recently completed my mortgage for me. They are very straight forward and helpful. There were a lot of hiccups with the homeowner but Prime took their time to explain everything to me and when we finally agreed on a price, they were quick to get all documentation together and helped me close in under two weeks. Thanks again!!! I highly recommend Prime.

Kevin L
Reviews 1

It was a pleasure working with Hayden Choi and Prime Mortgage. Hayden was very professional and very personable as he guided me through every step of the process as it was my first time buying a home. He made sure to answer any questions/doubts and made himself accessible at all times. I highly recommend Hayden Choi and Prime Mortgage to anyone in need of their service!

Jin Lee
Reviews 1

I recently purchase a house, got a mortgage through Prime Mortgage and couldn't be happier. I worked with Justin primarily and Brian as well. They were very responsive and professional. They made our first home buying process easy and smooth. Highly recommended!

Eun Mi Joo
Reviews 1

Prime Mortgage Help! I closed my first house last December! We started at mid-November, but we were able to close at mid-December when it was less than a month. Not only did we have a meticulous and professional look, but also a sincere advice and feed back, a thoughtful, It was only a moment when I was so grateful for my appearance! Mr. Brian and Mr. Suhyun once again thank you very much :)

Taisook Lee
Reviews 1

I've shopped around with several mortgage companies prior to working with Prime Mortgage. And I couldn't be more satisfied in terms of pricing and servicing. Brian and Hayden were very professional and guided me through each and every step of the way. I strongly recommend this company for everyone esp. for first time homebuyers.

Bernabel Family
Reviews 1

Mr Hayden Choi delivers again. We got our first mortgage with Hayden a couple of years ago. Decided to refinance with prime mortgage and it was an excellent experience. Questions were answered within minutes even after business hours. Prime mortgage should be your next and last stop when looking for mortgage needs.

Paul.K_ NY SAX
Reviews 1

After moving to a new house today I am posting my post with gratitude. From the first phone consultation Until closing at the lawyer's office They were kind and very meticulous. Special thanks again to Justin, who was in charge of our loan.

Hankil Lee
Reviews 1

Top notch company top notch guys. After having a bad first experience with a different company Mr Hayden gave us a smooth transaction and was very informative as well as very accessible. Will definitely come back as a customer in the future and recommend to others as well. Thanks Hayden!

Jenny Park
Reviews 1

It was a pleasure working with Brian from Prime Mortgage. I recently purchased my home using Prime Mortgage's services and they were extremely knowledgeable, super friendly and helpful throughout the entire process. As a first time home buyer, I could not have asked for a better mortgage broker! I appreciated the quick response and attentiveness and their level of professionalism and open and honest communication. Thanks for locking in a great rate before the increase and for helping me through this process!! I highly recommend this company and will of course refer my friends and family to you guys! :)

sung hong
Reviews 1

First time home buyer. Im 32 and me and my significant other decided to buy a home thats close to nyc. Didn't really know where to start so just started doing some light research on google and visiting different realtors to see what our options are. Family friend recommended to try and give a call to prime mortgage. We were told that this company is a young but up and coming company that has been good to several people and was highly recommended. Gave them a call and was pleasantly surprised at how friendly their staff was on the phone as well as in person. We learned a great deal about the housing market and what to do and what not to do when purchasing a home. They also told us about some special rates available to us that we didnt even know about. They are so detailed in their explanation and their expert opinions and advice gave us an awesome headstart. Honestly i was researching for about two months and I feel like i wasted my time on the computer after three meetings with this company. They are very friendly and most importantly very knowledgeable in the industry. I would highly recommend any home buyers to give this company a try. They know what they are doing and they will get stuff done correctly and in a timely manner. Compared what my friends had to go through in finding and purchasing a home, we saved so much time and stress bc of prime mortgage. Love them. Would use them again on our next purchase 100%

Hyun-Joon Kim
Reviews 1

Hayden at Prime Mortgage Company helped me buy my first home during the time of the pandemic. Even though we weren't able to meet in person until closing day he was with me at every step of the way from initial loan approval until closing. He was very responsive and helped explain the many questions I've had since it was my first time buying.

Russell Davis
Reviews 1

I've had a quick meeting with Hayden, and liked what he was able to helped me with. He provided me with the details of my current status, and how I can improve my credit/qualifications so that I can have better loan/borrowings in the future. Def recommend for anyone who want to prepare for getting a mortgage down the line.

Suk Ghong
Reviews 1

Thank you so much for Prim mortgage. Thank you for handling all the difficult problems from the beginning to the end with good ability. Thank you for the meticulous and safe work of JUSTIN LEE for helping us with our driving force. I would like to confidently recommend Prim mortgage to our Koreans. .

The Yangs
Reviews 1

close friend recommended and i gave a try. I liked their availability and thorough application process and open to share all kinds of diff options which i didnt hear from my first mortg broker when i bought my first house. its diffficult and nerve wracking process when things not following through. They surely played a great and huge help getting the job done and more importantly with very much satisfying rates! Will come back for sure next time and recommend to all of my close friends. Thanks Prime!

carlos bernabel
Reviews 1

I highly recomend this company. Working with Mr Hayden Choi was a pleasure. He took a lot of stress off my wife and my shoulders in the process of buying our first home. Process was fast and with no surprises.

Minsang Kim
Reviews 1

I recommend prime mortgage for their service and responsibility. Made my first home purchasing experience quick and smooth. Compared with several other mortgage brokers but Brian was the most caring and knowledgeable.

ademoda ademoda
Reviews 1

Very fast processing time and efficient. I recently purchased a house from Prime Mortgage Company and the representatives were very friendly and helpful. I will definitely recommend you guys to my friends and family. Thank you

Uihoon Chung
Reviews 1

I've applied my mortgage through Prime Mortgage Company this year. I was very satisfied with the work they put in. Extremely professional and great pricing. I don't see any reason why I wouldn't recommend Prime Mortgage Company.

Hyun A Choi
Reviews 1
JJ Kim
Reviews 1

In November 2019, I applied for a mortgage and received a mortgage in three weeks. I worked with Brian and was very comfortable while waiting to be very meticulous and quick to answer. Whatever the situation, I would recommend you a mortgage product that suits you, and you're so good that you can trust it. For your reference, all mortgage applications and closing were FREE. This is directly from the bank and not from the customer. Many mortgage shops accept customers, but this is different.

Jae Kim
Reviews 1

It was my first house, brian and his team took alot of time sitting down to walk me through the process. Saved so much money compared to my other friends who bought houses around the same time. Good guys