Prima Donnas Restaurant, West Wickham, Kent

Prima Donnas Restaurant, West Wickham, Kent Review

Reviews 196
4.5
Reviews 196 Page 1 of 2
Filters:
Rating
Language
Sort:
Most recent
F
3 years ago

The food was beautiful however I really felt let d...

The food was beautiful however I really felt let down by the service. The bar staff were lovely but the table service was cold and not welcoming. My partner and I hadnt been out since having our baby so thought it be nice to go somewhere special for his birthday. Maybe they don't like having young children, our daughter is 8 months..I don't know.. i was really looking forward to our dinner bwe left early and I'm doubtful we will go back sadly. Prior to this I have always enjoyed coming to this restaurant

M
3 years ago

Enjoyable

C
3 years ago

The setting is very pretty and the music is perfec...

The setting is very pretty and the music is perfectly in sync with the restaurant. The food was gorgeously presented and full of flavour. Unfortunately, not all staff members were courteous, smiled, or polite. Most were rude, abrupt and seemed to want us to leave. If the service was better then it would have 4 stars. Also, very pricey for a restaurant just in West Wickham; I've had better, for less, in central London!

O
3 years ago

The restaurant has an eclectic collection of food ...

The restaurant has an eclectic collection of food that doesn't really know what it wants to be. More often than not meals end up coming out like school dinners instead of actual restaurant meals.

T
3 years ago

Without doubt the best restaurant in the south eas...

Without doubt the best restaurant in the south east of London. Service, food, attention to detail - everything is perfect. I've seldom experienced such a perfect meal. Highly recommended. I know for a fact they care a great deal about all their customers and the meal they have. Thanks for making my brother's 30th birthday truly superb!

J
3 years ago

Excellent service and beautiful food. I have not v...

Excellent service and beautiful food. I have not visited for quite some time due to a house move but upon returning the same friendly, attentive levels of service and varied, delicious dishes were on display. Highly recommend.

P
3 years ago

Prima Donnas is a true local gem. We've never had ...

Prima Donnas is a true local gem. We've never had a bad dish here, let alone a bad meal (and we've been here many times). The food is always of a high quality, perfectly cooked and will presented.

As important as the food is the service - and it is impeccable. You always get a warm welcome and are made to feel like a valued customer.

All of the members of the team are friendly, helpful and strike the right balance between being attentive but not hurrying.

Really family friendly and also good for people with nut allergies as hardly anything has nuts.

S
3 years ago

Have been going to this restaurant for many years....

Have been going to this restaurant for many years. Little disappointed that certain items were not available from menu but nevertheless enjoyed what I did have and also the relaxed laid back atmosphere.

J
3 years ago

Normally have any steak there,.. top notch ..but h...

Normally have any steak there,.. top notch ..but had the lamb cutlets or chops whatever you call em ..and they're better than the steaks!! imho,! ..also have the recommended house Italian red full bodied 13.5% alc.vol. it's a Corker..but nor corked if you know what I mean ..great stuff x

S
3 years ago

Ate there for the first time last evening. Warm we...

Ate there for the first time last evening. Warm welcome on arrival. Drinks in tired looking bar area while our table was readied - engaging barman made up for shabby seats and decor. Good sized table for two, with extension flap that gave more space for wine and bread. Moules were average but chateaubriand excellent, brought to table before being sliced. Service a just a little cloying; continuous topping up of wine and asking if we required anything else. Faint and annoying sounds of background music from speakers at the other end of the restaurant - wish they'd either turn it up or turn it off.

A
3 years ago

This has been a family destination for many years ...

This has been a family destination for many years and we always go in big groups and sometimes weekends after weekends.

Since the restaurant manager left to live in the US the ship started to sink fast with him gone, poor organisation and poor customer service.

Its been a year since we last visited because we were so disappointed and tonight was a exception. After waiting 45 minutes for the table to be ready, despite booking well in advance, we were then told the table was ready and no one lead us to the table, we had to find that ourselves. It was a birthday meal and we paid for the table to be ballooned and sprinkles, despite waiting 45 minutes the birthday girl had to remind them that these key things were missing.

By this time everyone was pretty much upset and annoyed that they haven't even had the courtesy to apologise and when asked to see the manager he then quickly darted off. With that we decided to leave and go to the pub over the road for the meal instead.

Before the old manager went to the US the place was brilliant and they couldn't do anymore for you, now it feels like you should wait yourself when you go, it's really sad seeing it fail.

I think this will definitely be the last time at PDs

P
3 years ago

I have driven pass this restaurant many times and ...

I have driven pass this restaurant many times and have never tried it as I was told it was expensive. Only when a friend suggested that we should go their for lunch did I find out it had an excellent fixed price menu. The food was More

M
3 years ago

Very good meal and when there was a little confusi...

Very good meal and when there was a little confusion over the payment (a lost twenty note partly due to my haste) they rang back later and said the lost note had been found and returned it...very admirable

H
3 years ago

Haven't been to Prima Donna's in years, I went rec...

Haven't been to Prima Donna's in years, I went recently and it did not disappoint! The waiters are very polite, we were shown to our table straight away and drinks came very quickly. There was a Jazz singer and pianist playing, they do jazz nights every Tuesday apparently. Our food was amazing I would definitely return.

G
3 years ago

We have been going to Prima donnas since the resta...

We have been going to Prima donnas since the restaurant opened,we have watched it grow ,thru hard work ,great food and special service.We are there today the first day its opened since lockdown ,we have had great meals delivered in lockdown .Great Restaurant

D
3 years ago

The food here is consistently very very good, and ...

The food here is consistently very very good, and the wines too. Love this place. And it might sound funny, but honestly the FRESH BAKED BREAD with butter or oil and balsamic is always AMAZING!!!! I could live off it alone very happily

A
3 years ago

Fab

K
4 years ago

My first time there and not my last . Absolutely ...

My first time there and not my last . Absolutely delicious loads of choice , great service and very clean and classy. Lovely restaurant for the family or just great for date night. I look forward to returning.

D
4 years ago

Went here as pub across road was full up. Found me...

Went here as pub across road was full up. Found menu very limited. food came quickly and considering how basic it was that was not surprising. Food was very average and although not comparatively expensive was still poor value for money. More

J
4 years ago

Busy, even on a Tuesday. A nice little huddle for ...

Busy, even on a Tuesday. A nice little huddle for the middle classes and always a treat. Good food and enough extra effort being made by front of house to elevate it above the average Italian. I'll be back again.

Prima Donnas Restaurant, West Wickham, Kent

Prima Donnas Restaurant, West Wickham, Kent

4.5