Been at their crescent property for over 2 years n...
Been at their crescent property for over 2 years now, still a current resident unfortunately. Things were ok at our first apartment, only issue was a/c breaking 3 times in a short period in the first summer.........however we decided to transfer to a larger unit which is when the problems really showed. Had i known this is how things were gonna be i NEVER would have stayed. First meghan lied to us, told us initially we were supposed to get our first month free(i even called back over a week later to verify we were getting first month free and they once again guarenteed me we were), then the week before we moved they came back and said we were only getting half free. During the transfer process we were never able to get ahold of anyone, and they constantly messed up our account on the portal making the whole process very stressful and difficult. We were promised a $600 moving coupon that took WEEKS of calling them to actually get. Now that were moved our dryer vents at the new apartment are clogged, theyve been out multiple times and they still arent fixed. Weve been here over a week now without a working dryer, no to mention the over 10+ other things falling apart and the dirty carpets. Find a different complex to live in, no one here has any idea what they are doing, they lie about promotions and cant get anything fixed in a timely manner. I guarantee as soon as i can get out of here, i will.