Send several email no response and call phone number invalid. Any update from other victim? Just called to Pantai Hospital saying been stop 4 months partner with Preventive due to the package upgrade issue.
This is one of the WORST company i ever deal with. They are rude, incompetent and I feel like I am dealing with crooks rather then medical related professional company. See yourself all his customer comment on this company. I give -10 star for Preventive Healthcare Sdn Bhd. Do yourself a favour, DO NOT SIGN UP FOR THEIR PACKAGE AT ALL COST.
very bad services after you got may payment for 2 years almost 21k, after finished an installment package but NOW your company run away.
Horrible customer service, terminates membership and doesn't give early notice, membership fees increasing yearly.
HELP.....This is one of the WORST company my family have every deal with. They are rude, incompetent and I feel like I am dealing with crooks rather then medical related professional company. Once they signed you up, the rest is DOWN HILL. They have been increasing their additional yearly screening cost at COMPOUNDED 5% and this was not clearly expressed when you sign up, but the increase is apparently allowable in small print.
My husband signed up 15 sessions around 2009/2010. He subsequently suffered from brain damage due to brain hemorrhage and has been permanently disabled since August 2014.
PH never prescribe MRI even though my hubby has frequent pressure and headaches and went for health screenings under PH. I vaguely remember insurance coverage but could not verify as I can not locate the PH contract. I though there was a insurance coverage for permanent disability but PH refuse to give me a copy of their contract since I could not locate my husband's PH contract. Obviously my hubby could not go for check up since he is PERMANENTLY disabled. I tried to get refund but they say it will be burnt if no body go for check up. This company has no empathy, no ethic. They are rude, incompetent and I feel like i am dealing with a crook rather then medical related company. Its the WORST WORST company. My advise is NEVER to sign up. If anyone has a copy of the contract around 2009/2010 please check if there is insurance coverage for PERMANENT disability. I really need HELP since I cannot find my hubby's PH contract
SERIOUSLY GUYSSS PICK UP THE PHONE. FOR THE LAST 2 YEARS YOU SERVICE WAS GOOD, BUT WHAT HAPPEN NOW? TO CALL AND MAKE APPOINTMENT ALSO VERY HARD. I PAY AN EXPENSIVE SERVICE YOU KNOW.AFTER SETTLING MY INSTALLMENT PAYMENT THIS HOW YOU TREAT YOUR CUSTOMER?
very bad service. Sales person Esther refuse to read message and pick up call. Asking for receipt, she tell me to call office by myself ?????? really poor service.
The Senior Medical Counsellor, one Mr. Jason Ng had initially told me the price was RM25,000.00. I told him i need to think about it and sibsequently reduced it to RM21,000.00. I told him i still cannor decide
Because the amount is still high.
This time he again reduced it further to the rock bottom.
Only then i realised that his commission was about RM10,000.00. Why is this so?
Do yourself a favour, DO NOT SIGN UP FOR THEIR PACKAGE AT ALL COST.
With the price paid for their package you can opt for comprehensive health screening at any hospital or medical centres, as and when you like. There's practically NO SERVICE PROVIDED by sales person/CS and they dont bother to inform you of their policy changes, if any. Office phone can never be reached!
I signed up for their RM12k+ package (for 15 times health screening) in 2009. On top of that, there is a Yearly re-enrollment fee of RM600-700 incurred (this fee increases annually too!) AND WORST OF ALL if you missed your yearly checkup, 1TIME OF YOUR SCREENING PACKAGE IS BURNT/YEAR). I only learnt about this new policy 2 years back and wasted a few times screening. Such a rip-off! Back then they claimed can lock-in the screening price with no expiry.. feel so cheated like many others.
My advise spend your time and money elsewhere.
BAD service. Call for N times no people pick up phone and send messages no people reply for booking. They thought people is very free no need work and keep calling them to make appointment.Unless u are rich enough to buy the package. After buy the package just can feel the painful every year to make appointment.
The annual fee every year getting expensive than another year. Not make sense and not worth
This is not few hundred ringgit package, is a few thousand K ringgit package (RM 20K +), but the service is very very very bad.
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