I called Cecilia at Prestige Properties earlier to...
I called Cecilia at Prestige Properties earlier today to confirm receipt of our application documents to her email which she had used to send us information about the property (it was a Gmail account, but it was clearly from Prestige because I had just called her about the property). When I called her to confirm receipt, she told she had not received it and that I had used the wrong email address (even though I had replied to the email that I had received from her). She gave me her "correct" email (still a Gmail account). I confirmed this with her several times. I then sent the applications to that address instead. I later received an email back from a Cindy saying that we had the wrong email. I have now sent both of our Social Security Numbers and personal information to a random person, because Cecelia could not give me her own contact information.
Extremely unprofessional. Very disappointed.