Responsive and attentive staff. The technical team is very friendly and professional.
Following my move, we had to readjust the items and they were really great.
If you need security at home, do not hesitate to contact them.
Too expensive
Not effective when moving
To avoid
Excellent after sales service, as always for over 10 years! The efficiency and speed of intervention of all AJP staff have never been in default, even during the holidays (intervention of 12.30.19); the least expensive solution is, moreover, always preferred! So thank you for this professionalism, rare these days, and I therefore highly recommend this company.
Super fast for troubleshooting and very nice. When it is good it must be said!
Don't deserve a star
Technologically outdated equipment, and non-existent services. Very expensive.
Incompetent accounting and administrative services
Pay close attention to the contract and general conditions, in particular in the event of termination.
They came to install an alarm system. Work nickel, kindness and they explained me well the operation. Super effective. I advise.
Staff available and accommodating. When my system was down, they came quickly and took the time to explain things to me.
I recommend because the service and materials are of good quality and the staff do their best to help us.
I put them a star because we can not put less. The customer service is in addition to being unsympathetic to the possible. The lack of communication internally reflects the rest of the management of the company. No written communication but phone harassment on a more than aggressive tone. To avoid simply !!
Catastrophic, to flee !!! Non-existent customer service, rude technician ... Yet for a job not so complicated ....
NO !! Lack of total professionalism !! Defective rental equipment! Even with their intervention, it does not work and in addition they require you to pay the rent until the end of the contract! So 0 discount! To avoid absolutely!
For my part, I will put 1 star because since the termination of my contract it is a cat ...
First, during the dismantling of the equipment, the technician left me a mess not possible! (yes I work 100% I trust this kind of business).
The holes in the walls were half plugged, plaster on the floor on my tiles, the scotch tape on the windows and French windows and the worst part was that he tore off a piece of the French window ...
During my complaint, the person was top, took things in hand to bring back another technician. He did his job better but the guy filled the holes with gray putty ... logical because the 99% of the walls are white ... He redid the French window with wood putty. He came back a few weeks to finish the job. He had to repaint the parties of his gray putty in white.
Surprise when I come back, no paint and the end of my French window is also gray
Since then, no more response from them ... So I stay with an apartment with gray ends on the walls and on my French window.
So I strongly recommend this company, which does its work halfway and takes people for idiots!
precigems.com