I have been a customer of Power Transmission Specialties for several years now. The quality of their products and the level of service they provide are consistently excellent. I have never had any issues with any of the products I have purchased from them. I highly recommend Power Transmission Specialties!
I had a great experience with this company. The product I purchased was exactly what I needed and the customer service was fantastic. They were very responsive to my inquiries and the shipping was fast. I will definitely be buying from them again in the future.
The service provided by Power Transmission Specialties was good. The products I received were of good quality and were delivered on time. Overall, I am satisfied with my experience and would consider purchasing from them again in the future.
👍 Power Transmission Specialties is an amazing company to work with. Their products are top-notch and their customer service is outstanding. I had a few questions and they were always very helpful and responsive. I'm really happy with my purchase!
I had a positive experience with Power Transmission Specialties. The staff was friendly and helpful, and the products I purchased were of good quality. I would recommend this company to others in need of transmission specialties.
Power Transmission Specialties has provided me with excellent service. Their staff is knowledgeable and friendly, and they always go above and beyond to help me find the right products for my needs. I am very impressed with their attention to detail and their commitment to customer satisfaction. I highly recommend their services!
I recently purchased some products from this company and I must say I am very satisfied. The quality of the products is great and they were delivered on time. I appreciate the fast and efficient service provided by Power Transmission Specialties. I will definitely be a returning customer.
Power Transmission Specialties is absolutely amazing! Their products are of the highest quality and their customer service is second to none. I had an issue with my order and they were quick to resolve it and went above and beyond to ensure my satisfaction. I couldn't be happier!
We called looking for a motor on 12/17/2017, the sales person gave us the wrong part number, unbeknownst to us. We ordered a $336.40 motor (+ $23.14 freight) with the part number that was given to us by PTS. We realized once we received the motor that it was not what we asked for. We called to get a refund and were told it was our fault because we gave the incorrect part number - I'm not sure where they feel we would've gotten a part number from other than them. We were told we would have to pay return freight for the motor, but they would waive the restocking fee (we have that in writing). We shipped the motor via UPS - our cost - and PTS received it on 01/18/2018. Here it is 01/31/2018 and we still have not received a refund. After calling and repeatedly getting someone's voicemail, we finally spoke with someone in Accounting who was going to take care of the refund. Later on we received an email stating we were getting a refund but also getting charged an $84.10 restocking fee and $20.00 return freight fee....we paid UPS directly for the return freight, so we're not sure why we're supposed to pay them for something we already paid for. It's apparent this company does not operate professionally or in a timely fashion. Now we're having to get our attorney involved all for $104.10 that PTS refuses to return to us.
Ordered a power control unit and it was faulty out of the box, called to return the unit and get it fixed or a refund... their customer service was rude and said it would be several days before they could get authorization to return it...these guys are a joke, don t buy anything from them
customer service is brutal as others have said. Was charged a different amount than agreed upon / on the order confirmation and denied an itemized invoice or explanation for the additional charges. Avoid.
