
We have had the solar panels for a year now and th...
We have had the solar panels for a year now and there was recently a small malfunction in the inverter. That problem is "remotely" solved quickly and professionally by Pola and / or the manufacturer of the inverter. The installation continued to function without interruption last year and delivered electricity beyond expectations. Reclaiming VAT was also well taken care of.
Good service and knowledge of the latest technique...
Good service and knowledge of the latest techniques
Great company, network and good advice. Everything...
Great company, network and good advice. Everything neatly according to plan
Experience as a private person. Keywords; poor com...
Experience as a private person. Keywords; poor communication, high cost, not customizable and lack of knowledge and / or motivation to provide appropriate solutions. In short; not a party for a small job.
Fault resolved by the technician but shocked by th...
Fault resolved by the technician but shocked by the invoice !!!
130.00 euros for call-out costs Zevenaar / Duiven and wages of no more than 15 minutes !!!
Tip: first have a note written out then offer coffee !!!
This morning malfunction of the boiler, solved aro...
This morning malfunction of the boiler, solved around noon. Thanks for the fast and neat service
I called in Pola for boiler maintenance.
I called in Pola for boiler maintenance.
Mechanic was soon ready said boiler had a leak and that repair would be pricey. Given the age of the boiler asked for a quote.
This was also done later by email. Unfortunately, you will not receive a response to e-mail and no quotation.
Have had quotations done elsewhere and finally and now have a new boiler installed. When replacing the boiler, were questions raised about the leak found? There were indeed leakage traces but older and probably of something that had happened earlier.
Now more than 3 months later, the maintenance quotation is included. Firm for the number of minutes the mechanic has been in and done. (Removed the hood from the boiler and then soon had a conclusion.)
+ Had heard good stories about pola (there will be)
- Do not respond to mail
- I did not receive a quotation despite the fact that I had asked for a technician and asked for this in email.
- Only send the invoice months later and write that the payment term has already been exceeded.
- Mechanic friendly but didn't smell fresh. (not really a business card for your company.)
