very responsive and helpful.
Cindy and Will worked together to make sure everything was ready and help us to make the process as smooth as possible. We got not only the best rate we could have, but also the best service we could have.
Highly recommend, very productive group.
We have refinanced twice with Poli and have been very happy both times. Every person who works for Poli is extremely friendly, professional, and responsive. They think outside the box to help save us money and to make the process as easy as possible. I particularly like that all documentation was signed and submitted electronically.
A friend referred Cindy to me. She helped me getting my mortgage for a property purchase. She and the Poli Mortgage team was so great. They made the whole process very smooth. All my questions were answered in time and the rate we locked was pretty good too. I could see they had being in the business for a long time because they were so familiar with the process. The advises Cindy gave me helped me save a lot of time and trouble. A few of my friends also worked with her and her team on either purchase or refinances. We all had great experience.
This was the best experience we could have ever hoped for in our purchase process. Kindness, patience, and thorough explanations for us first time home buyers during an absolutely WILD housing market. Shout out to Tom and Ellen who really held it down and did everything they could to get us great rates, a great loan, and for doing it all with humor and joy. We would 100% recommend Poli Mortgage to anyone who is considering purchasing a new home.
The team at Poli Mortgage was outstanding in helping us buy our first home. We had been working with another lender during our home search and switched over when we felt like we weren't getting the attention we needed. We couldn't be happier that we made the switch; Jesse showed us how a lender is supposed to treat their customers.
Both Jesse and Ellen were responsive, friendly, and efficient. We had a lot to learn and they always made time for our questions and offered sound advice. We also got an amazing interest rate and closing package. I can't recommend them highly enough!
Ed and Lynn patiently answered all my questions in a timely manner. This was the best experience we could have ever hoped for in our first home purchase.
Super impressed with the efficiency of the Poli Mortgage team, especially our loan agent Cindy! Things are moving super fast, smoothly, not to say the unbeatable rate we got for refinance. We did refinance a couple of times in the past and this is by far the best experience and I would highly recommend Poli Mortgage! Even after our refinance closed, I received the follow up call from Andrea and they're going to send us some "thank you gift". She's super thoughtful and asked us about food allergies. They definitely know how to do business and how to have their customers connected. Thank you Poli Mortgage and hope to do business with you again!
I've refinanced many times over the years, and experienced many mortgage companies and attorney offices during those times. I must say that working with the Poli Mortgage Group is a painless, smooth, informative and wonderful experience. Both my loan officer and loan processor were continually in touch with me, every step of the way. They would explain any questions I had and alerted me whenever a new form request was posted in their online processing site.
I refer anyone I know looking for a mortgage or a refi, to reach out to Poli....they're the best in the area and I'll certainly use them again when the time comes!
Refinancing with Poli Mortgage was very smooth and straight forward. It was a pleasure working with Stephen Cochran and Kristina Loggins. Throughout the whole process they were there to help guide me from start to finish. We shopped around and Poli Mortgage Group beat all other companies rates. I also found that there website was extremely straightforward and allowed for a painless process of sending all the necessary documents need to close. I highly recommend this company and will use them in the future.
I recently refinanced with Poli Mortgage. They were great to work with. There were certain times during the process when I had questions. All of my emails/phone calls were answered within 24 hours, some even after business hours on the same day. Someone was always available to help and provide direction. When I first started the process, I was dreading it because my last refi (with a different company) was a horrible experience. I would highly recommend Poli to someone looking for a professional, responsive team. Oh, and the whole process took only about 3 weeks!
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