Pleasant ridge manor Reviews

My grandpa was sent there for rehabilitation even though we loved all in the physical therapy they were great and the first 2 weeks he was getting taking care of after that, we had to fight to get him out of there! I never thought had we would have to argue for 3 hours with the social worker that we wanted to bring our grandfather home she wouldnt take no for an answer! Asking y do you want him home so bad! Ummm 1 hes our grandfather 2 we can give him way more care then there! He wont have to sit in his urine for an hour! We got him home and hes so sore from a rash from sitting in his urine we are taking care of him! There are 5 nurses in that nursing home outta the place that did a good job! I would not recommend this place for anyone.

I like how they want a thorough history of a patient so they can plan the best course of action.

I initially gave this place a positive review because it seemed that our concerns were taken seriously. I don't doubt that there are employees there who treat the residents as they should - with respect. But there are also people there who have no business caring for vulnerable people and who are mentally and physically abusive to those in their care. And you just don't know who your loved one will get. I'm also seeing that because the patients are in such vulnerable states, their negative experiences are frequently dismissed because they're not in a position to be believed when it becomes their word against a badly-needed employee who denies an incident ever took place. If this happens to residents who still have their faculties, I can only imagine what happens to patients who don't. The way some residents are treated by some of these employees in front of visiting family is a far cry from how they treat them when they think no one is watching. On more than one occasion a member of my family witnessed an employee acting out against a resident in abusive manners. If you have a choice in where you place your loved ones, I recommend looking elsewhere before settling on this place. It's a sad state of affairs when we have elderly that are treated like a throw-away population - especially when they don't have the resources to get care from people who will treat them with dignity.

Since my aunt has been there staff has stolen several items from her because shes mentally challenged and management refuses to acknowledge it. Would not recommend, awful establishment.

My mother went there for rehab after a stroke she was terrible neglected fell numerous times trying to use restroom on her own because nurses would not come after her calling them several times my mother suffered a broken wrist laying on the floor in puddle of her drying blood from the 4 inch gash on her head and broken nose when my sister found her nurses replied she would not staying in bed her roommate told US she was screaming for help for my mother for an hour and no one came she was also crying thinking my mother had died as she was unresponsive needless to say we never returned with my mother. They should be shut down and ashamed nursing license revoked.

This place has been a real blessing. The staff, in all positions, has treated my uncle with great care. The team has been amazing. I'm grateful beyond words. It's not easy having a family member in a nursing home, but they have helped me as much as they have helped my uncle.

Went there today to visit my husband's sister everyone was wonderful had a Christmas party for residents and their family members it was beautiful and the food was great can't say enough about them Kudos to all the staff and their hard work

My friends mother suffered horrible abuse here. The nurses hit her and starved her. She was just recently taken out of the home and examined by a doctor at the hospital. The doctor found bruises all over her body, after bloodwork they found severe malnutrition and evidence that she had been drugged. This place is criminal. Do not trust them with your loved ones. The staff are dangerous elder abusers.

Had a family member here and I came here weekly to visit him where he was never helped to the bathroom and the entire place smelled strong of pee. Most likely understaffed and would not recommend this home to anyone.

The nurses and CNA 's that took care of my grandmother and grandfather did an excellent job. So much so it made me want to work in healthcare they were an inspiration to me.