WOW! Words cannot describe how of an professional ...
WOW! Words cannot describe how of an professional and amazing job Kennedy and his team achieved on my 2006 Lexus IS250. I had gotten side swiped by another car, and I came into tears. I called many shops around, and did my research on which shop that I can trust with my vehicle. After calling around and looking for shop, I am extremely happy that I went to Platinum VIP. I called in, made an appointment with Kennedy, who is extremely nice, respectful, and sincere. I pulled in with my car, and right away he came to me examining my car. Kennedy went into every detail of where, what, and how my car needs to be repaired. Compared to other shops I have notice, the examiner runs around the car and just writes up a quote and leaves. BUT Platinum VIP, makes sure their customer understands every process and what exactly there are going to do to have my car back on the road. This makes me feel a whole lot more comfortable for having my car be repaired and I am grateful that they take the time to do that. I got the paperwork, gave the other parties insurance information and they took care of the rest. I didn't have to worry about a single thing! Picked up a rental, and my car was already in progress. They finished my car on time as they promised and did an incredible job. This place actually truly takes their time and effort to make sure it comes out better than factory. Thank you Kennedy and his team for making my experience amazing and best of all, thank you for the terrific body service on my Lexus! I highly recommend this place.
