I bought the tickets online, printed and all went well. The people working at the venue were so awesome! You could tell they were passionate about the theater and took pride in their jobs. It was a refreshing change from the usual theater experience.
My new favorite place to see shows!!
I went to see Charlie Brown Christmas.. My only complaint really is that Charlie had a full head of hair and they left out one of the big Characters... Franklin.. I don't think I'd go see it again. I think the actors should at least look like the original characters!
The ticketing experience has been very strange indeed. I never received the confirming email that I was told I would receive when I made the original order by telephone. I called and requested the email but when it arrived most of the information on it was incorrect. I had to call and have it corrected. Then I never received the tickets. When I called about that, the agent told me the tickets are likely lost in the mail and that happens all the time. A supervisor was to have called me to clarify that the original tickets have been voided. I want to be assured of that since I am giving these tickets as a gift to three people, and I don t want them to arrive at the theater only to find that their seats have been taken by others! I am not condfident the original tickets will be voided because so far the ticketing process has been so messy. Well I was never called by a supervisor. That s been three days now. So I called again and got another agent. This agent was not surprised at all to hear about my not receiving the tickets because she said tickets get lost in the mail...that happens all the time. I would think the Pittsburgh Cultural Trust would want to investigate why the tickets they mail get lost, and it happens all the time. I take that to mean frequently as opposed to all the time. But don t they care to know why? Isn t it an expense to reprint and pay postage a second time? The entire telephone ticketing process wasn t at all what I expected from this organization. I hope the reprinted tickets arrive. Eventually. And the originals are voided by now. They have no way to verify that they have in fact done that. Strange
The Pittsburgh Cultural Trust does a really good job of bringing shows to Pittsburgh and expanding the theatre available for those living here. Generally, their employees are competent and friendly.
Security can be a bit rude, but hopefully they'll work on that - they may have hired hastily due to the way they expanded the security.
Downtown almost directly across from Liberty Ave side of Wood Street "T" station/ground-level, walk-in office has a big flat-screen TV with videos of plays in the theatres in Cultural District/TV is in front window/street-side and plays all night/during business hours office can assist with information on plays and theatres/pamphlets and other printed.matter available/location has 2 sets of 3 theatre chairs upfront and old wooden ticket counter also upfront--all in good condition
Loved First Night! A great Pittsburgh tradition. Love the parade!
They bring the most awesome artist from all over the country. Art!
Organization that cleaned up Downtown Pittsburgh, bringing Cultural events and venues to the city.
trustarts.org
