Absolute no client service - not one reaction on 3...
Absolute no client service - not one reaction on 3 mails with a complaint or on a phone call.
Absolute no client service - not one reaction on 3 mails with a complaint or on a phone call.
Beautiful thing and if you make an appointment for lighting plans you get clear explanation and time is made to explain everything properly.
Withaeckx explains 'advice', expensive prices and poor service. Order made of 4 spots, 1 floor lamp, 1 ceiling lamp. The spots did not come at the same time and the floor lamp had to be a LED lamp. The Flos aim lamps should hang and were tightened (see photos). In addition to poor delivery and placement, there is also poor communication, Withaeckx never calls back, but waits for you to call, to be forwarded from employee to employee and nobody who knows something. Administration is also a disaster. My lighting advice, buy them online at a cheaper price and place them yourself.
The reference for lighting advice that is also an importer of several important brands. Here you get advice on the desired light result in function for which it should serve. Only then does the choice of device come. This is quite unique in the light world and definitely worth making an appointment!
The equipment is qualitative and will last 20-30 years or more. The choice seems inexhaustible. Nothing is really cheap, but there is no reason. There is a choice of different budgets to achieve the similar light result. The prices are very reasonable compared to the online providers, especially if you appreciate the advice, the huge choice and the possibility to see things in real life.
I was there 20 years ago for a light advice from my first home and went back several times for adjustments and expansions. The new owners have hung different lighting and the house now seems much smaller (everyone has their choice). So I took everything and found a place for it in the current home. I am still happy with the result because the house has undergone a true metamorphosis, including the lighting by Withaeckx.
The place for added value seekers.
Top. A reference. Expert advice. Obviously not cheap.
These people give excellent advice for the right lighting in your home, taking into account design, comfort and budget. Appointments are correctly observed. A very nice showroom on the Frankrijklei!
Tip: let yourself be helped by the younger staff, they are friendly and helpful. Order turned out not to be completely correct at delivery (different color) ...