Phoenix senior living Reviews

The facility is beautiful. They have thought of just about everything. But maintaining the facility has been slow - like keeping it clean and removing paint from the carpet in common areas.
The food, for the most part, has been delicious. The service in the dining room has been insufficient. One evening we arrived about 5:30, and didn't get through until 7:20.

The activities have been great. The activity committee has been wonderful. They have provided a variety and fun selection of activities.

Not very good at communicating with family or mitigating against COVID, IMO.

I would highly recommend this facility. About a year ago I had to make a decision for a loved one with assistance. This was a very tough decision. The staff at Hope Memory Care was amazing. Everyone from the front office to the aides. Cathy Rainwater was so understanding and always there anytime that I needed her. She ALWAYS solved any concerns with a positive outcome. All of the aides in Wandering Brook were amazing! If you are looking for a place that think and work with their hearts - this is the place for you.
Angel Haynes

Beautiful renovation. Will be bringing my 85 year old Mom to check it out. Great location!

Because Everyday is a Great day at Phoenix Senior Living.
Just One call, That's all !

Phoenix Senior Living is a company that I m grateful and proud to represent! You can truly see CEO, Jesse Marinko s vision of excellence in each Phoenix community. Great place to work, and a loving environment for you or your loved one.

Employee turnover from senior management to hourly employees is extremely high. For me, this is a bad sign, but perhaps in the world of elder care, this is the standard? It's bad practice, in my opinion, to not be able to get anyone to answer the phone on the main number and then continually have full mailboxes.
Covid precautions were off the charts...not a bad thing except where it comes to your loved ones mental health. No provisions for that, at all.
Many of the procedures in place made no sense at all.....but we were assured they were following Governor Kemp's recommendations. That's scary altogether, but let's not get into politics.
Overall, this place looks good just like a lot of senior living places but don't be fooled. Look for solid employee retention, a superb nursing staff, and an active activities department.

I absolutely love my new apartment. The staff are amazing. Phoenix of Braselton is a beautiful senior living community that I love. I'm definitely glad I moved here. I love the fact that I am able to use my golf cart to go to the surrounding stores
This was one of my decisions to move here. Kaleigh was awesome in helping my daughter Katherine in finding the right apartment for me.