Reviews 34
Filters:
Rating
Language
Sort:
Most recent
J
3 years ago

Avoid this place at all cost. My aunt was put ther...

Avoid this place at all cost. My aunt was put there without her familys consent. PA state elder bill of writes grants residents the right to leave and return to the facility any time they wish. My aunt is being denied that right. We were told if we take her out to dinner or for any reason what so ever the staff will call the police and have us (nephew and brother) arrested. I have asked to take her out on 2 different occasions and was told no both times. The threat to call the police was also reiterated. I made and attempt to make an appt to speak with Starr High the top administrator. Instead of seeing me to address my concerns... she drafted a letter banning me from the facility and from visiting my 91 r old aunt. My aunt has only 2 living family member... her brother and me, her nephew. My aunt does NOT want to spend the rest of her life at Phoebe. I was told one of the reasons they do not want my Aunt leaving with us is because they are afraid we won't bring her back. My father (her brother) is 94 yrs old. He has stage 4 prostate cancer and has been under my care for 2 years after an 8 month hospital stay. While under my care his health has improved and he gained over 20 pounds. My aunt is welcome to live out her life at my home with me and her brother. A much better alternative to life at Phoebe which consists of living in what is basically a hotel room 24/7 only leaving the room to go down the hall to eat breakfast, lunch, and dinner. While we are on the topic of food... the quality of the food that was offered at this expensive facility was subpar at best. Lest time I saw her eat she had some chicken soon along with her tuna sandwich. The broth in the soup was clear like water. Soup nd half a tuna fish sandwich... that was her dinner.

S
3 years ago

I currently work there as an LPN flex but for the ...

I currently work there as an LPN flex but for the past 3 months I've worked full time hours and to be honest it is a nice place to work. I would say if you're a very self motivating and a team player its a wonderful place to be. They usually hire people with at least 18 months experience in the field that you'll be applying for. The staff is very professional and very tactful to family and patient needs. If you're interested on getting a job there just apply online on they're website.

G
3 years ago

Phoebe Village has everything one could ask for, a...

Phoebe Village has everything one could ask for, and more.
We love our Cottage on North Penn Drive and everyone has been so welcoming and friendly toward us. The activities are numerous and varied. The food is excellent in both the Cafe and Dining Room.
Everything is first rate.
Glenn & Judy Sillhart
942 North Penn Drive

C
3 years ago

I have heard some things about the kitchen staff a...

I have heard some things about the kitchen staff and immediately told my grandmother to stop eating the food here. They are extremely unsanitary and I am in the process of moving her out immediately. If I were you I wouldn t trust the hands preparing the food or the area that the food is being prepared in. They clearly don t seem to care about food safety or a clean work environment at all!

D
4 years ago

In January 2018, my 90-year-old father went into t...

In January 2018, my 90-year-old father went into the Reading Hospital and we anticipated that he would go directly to Phoebe to live out his days there, so we reserved a room. He died I the hospital and the caring folks there said it would be unlikely that we would be charged for reserving the room. I was confident that this caring, church-supported organization would follow through on that. WRONG. Two months later I received a bill for $522. To their credit (which happened a few days later and after this review) they informed me that we would not have to pay.

G
4 years ago

After reading Joseph Pastore s review and seeing a...

After reading Joseph Pastore s review and seeing as this man was recently arrested and sent to federal prison on drug trafficking and gun charges, it seems his concern was for money, not the safety and best interests of his Aunt. I personally have heard nothing but positive things from people at Phoebe Berks.

E
4 years ago

I have experienced nothing but positive interactio...

I have experienced nothing but positive interactions with all of the staff and residents at Phoebe Berks, and I've heard firsthand from the people who reside there what an exceptional place it is to live.

G
4 years ago

Overpriced and the food is not good, there are a h...

Overpriced and the food is not good, there are a handful of things that need to be repaired. I ve talked to a handful of the residents that live here and you get mixed reviews, some love it, some hate it. The employees are somewhat on the crankier side, I ran into a few that will say hello.

d
4 years ago

The interview I had was not good Jennifer the pers...

The interview I had was not good Jennifer the person I saw she wasn't professional at all when we should of used her computer but she kept on using my phone to fill out the application. I will never go there again. This don't even deserve a star.

J
4 years ago

My visit was awesome but some of the maintenance s...

My visit was awesome but some of the maintenance staff are not polite. I was walking to a elevator and two of the maintenance staff wouldn't wait for me and let the door close right in front of me.

K
4 years ago

I work for Comforting Home Care at Phoebe Berks. I...

I work for Comforting Home Care at Phoebe Berks. I love working here. I feel it was and still is the safest place to live during this terrible time. I've told many people that live there that I wish I could live there too. It's where I felt was the safest place to be.

D
4 years ago

Individuals no matter what disability have the rig...

Individuals no matter what disability have the right to decide where they want to livel. If the individual want to live in the community in their home they can. Abilities in Motion has nursing home transition teams to help you get there. They will help you every step of the way.

About Phoebe Berks

Phoebe Berks: Leading the Way in Senior Living

Phoebe Ministries is a full-service continuing care retirement community that has been providing exceptional care and services to seniors for over 115 years. With a commitment to excellence, Phoebe Berks offers a wide range of living options, including independent living, personal care, memory support, and skilled nursing.

At Phoebe Berks, residents can enjoy an active lifestyle with access to numerous amenities and activities. The community features beautifully landscaped grounds with walking paths and gardens, as well as fitness centers, swimming pools, libraries, art studios, and more. Residents can also participate in social events such as concerts, lectures, and outings.

One of the unique aspects of Phoebe Berks is its focus on spiritual wellness. As part of the larger Phoebe Ministries organization which was founded by the United Church of Christ in 1903; it provides opportunities for residents to explore their faith through worship services or other spiritual activities.

The staff at Phoebe Berks are dedicated professionals who provide compassionate care to each resident. They work closely with families to ensure that each resident's needs are met while promoting independence and dignity.

Phoebe Berks is committed to staying at the forefront of senior living by offering innovative programs such as music therapy for memory support residents or telehealth services for those who need medical attention but cannot leave their homes easily.

In addition to its excellent reputation for quality care and services; Phoebe Ministries has received numerous awards recognizing its commitment to excellence in senior living. These include recognition from U.S News & World Report Best Nursing Homes list (2020-2021), Pennsylvania Department of Health Excellence Award (2019), LeadingAge PA Innovation Award (2018), among others.

Overall; if you're looking for a vibrant community where you can enjoy your golden years surrounded by caring professionals who will help you live life on your terms - look no further than Phoebe Berks!