Philippine Bureau of Immigration - Philippines Review

Can't rate this office more than 2 stars for this visit. We made an online appointment for the annual report (due by the first two months of each year) for a confirmed transaction @ 12noon. We reached early by 9am, as it's so difficult to find a parking if not impossible. The parking ticket/fees shows 30p but, either you pay 70p + 30p tips to the barker or, you'd have to move ur car right away. Anyhow, we had no other option but to accept it .
The security guards were so helpful, who gave us the health declaration form to complete & reminded us about the face mask+shield and then, they asked us to follow a very loooooooooooooong que. We didn't believe that all of them came too early like us but, when we inquired about their appointment time, some of them were for 10am or 11am, so imagine almost 200 - 250 were ahead of us and, we're all waiting under the sun .
When we entered to the designated area for the annual report, it took us exactly 30min. The immigrations personnel by the counters were friendly and fast. We paid the 310p fees each and, were directed to the exit, so they can accommodate the others.

My recommendations:
- Make sure you have an online appointment for the afternoon slots and, try to come early if possible. Anyhow a long que will be waiting for u. No need to print the appointment confirmation, if u have it saved on ur mobile.
- Don't forget ur face mask & face shield + ur umbrella + small chair to rest.
- Bring a small bottle of water to keep hydrated. And some snacks as well will be good.

BTW, there is a small burger shop left side of the main entrance, they serve a very good burger . Try their double patties' burger and, I'm sure u will not regret it. Promise.!

Most unorganised unethical and cruel management. Blocking families from being together and forcing us to go through massive process for nothing. Fix your broken system!

I'll maybe miss a good job because my meet is still in more than one month... No answer on the phone, through email it says i should give a call... I cannot get my ACR-Icard :(... No card, no police clearence == impossible for my boss to declare me although i have 13A visa. I feel so bad.

Went here last 11/19/20 for 8am schedule, my husband was able to finish his appointment (extension visa & acr card) around 10:30am. So fast and accommodating. Their guards are so friendly too and helpful.

just fine. alot of people and small mean head office. and all non citizens should come there to finish their work. for renewal or visas extensions. other far brunches hard for them to do this work. not enough experience or brunch self not really ready to do it. add to all this you need appointment if non the hard time will start just to enter. need to develop and improve your services. need to upgrade your brunches so every one can finish his/her work without traveling to Manila. specially domestic flights are all not working.
thanks alot and regards.

The only hangup is not knowing where to start a process/application. Otherwise, I've found the service to be very courteous and efficient in all respects. Also, the on-site concessions are good - try the guyabano smoothie at Figaro.

Ok very strict with covid 19 regulation have to go on line appointment now to go there but wasn't too bad wish they had bigger fans very hot inside que Abit outside too

It's an interesting place and experience as a foreigner to navigate the complex bureaucracy / bureaucrazy. Officers can be very helpful, however be prepared for long waiting times, and always bring multiple copies of every document you think you might need. In addition: officers tend to be more helpful if you bind all your required documents in a binder. Copies and binders can be obtained inside the BI, across windows 4-6 next to the coffeeshop.

If you have flight tickets, print them and bring them. Best of luck.

walang hiya ka Bureau of Immigration!! There is no honor here; there is no shame here!! They are exploiting the COVID-19 virus to extort the foreigners. Manila was locked down when my visa expired, and the transportation system was shutdown. I have severe asthma which, as I understand, drastically increases the risk of dying from COVID. I have been afraid to leave my home because of this.
Never the less, the Bureau is doubling the cost of my stay here during this time of international crisis by charging over 6000php in various fines (in addition to the the standard fees) for overstaying. This is a crime against humanity. Also, I should mention that I had to wait over two months for the soonest available appointment. I had to pay for that time as well.
This is the first time I ever overstayed in my four years here. There is no forgiveness here but only greed. walang hiya ka Bureau of Immigration!!

There are two problems. First is parking. Second is air conditioning.