PetVet Care Centers Review

I have gone to 3 different clinics in Southern NH. ALL three times, PetVet called 10 minutes prior to their scheduled clinic and CANCELED!!! Extremely unprofessional and unreliable.

I've seen first hand the commitment that PetVet Care Centers provides to it's hospitals. They give each of their locations tremendous support through staffing, continuing eduction, marketing, technology and more. These tools allow each hospital to grow it's business, and provide the highest level of veterinary care possible.

This is in reference to West Chester Veterinary Center Horrible office staff, so utterly disorganized and rude. They make appointments and then cancel them a week later. Not once but multiple times. Took my dogs to the vet for their annual check up and they failed to administer a heart worm check?! Made an annual appointment for one of my dogs and when I arrived, then was told she is not due for another few months?! Shouldn t they have seen that in her records when scheduling? Complete and utter disaster...

They promised to not change patient care or client interactions when they purchased our practice. However, they refuse to pay our staff comparable wages for our city and have cut our staffs hours to less than 40 hours per week to avoid paying those who are willing to stay an extra 10 minutes to provide exemplary care and service. As a result, we are so understaffed that patients are suffering, clients are angry and more of our excellent employees quit each week. In addition, their demands to change our prices and continually increase them has led clients to refuse medications and treatments for their pets. If you are considering selling your practice to PetVet Care Centers, please reconsider. Over the past year, I have watched too many people and animals suffer because their only interest is how much profit they can make.

This is a terrible place to work! Management is incompetent! It's all about the money. Pets are not their best interest money is. They stalk the clients for business. Do not ever work here or have any center as your Veterinarian.

Great people to work with.
Great benefits including health insurance, dental, vision,401K, CE.
They have many hospitals all over the country and opportunity for advancement.

I have been working for this company for almost a year now and it has been amazing. All of the upper management has been fantastic. They really strive to support their staff and to help us grow in anyway they can.

Beautiful facility and caring staff. I feel a strong sense of community when coming into the office

Been trying to get a hold of management with no response. Please someone email me so we can this problem resolved!!!!

BE WARNED : THIS COULD HAPPEN TO YOU

The South Wilton Vet Group in Wilton, CT is owned by the PetVet Corporation.

My friend brought her bleeding parakeet to South Wilton a few weeks ago. She was told by the vet that they would do their best to save the bird but that it would cost $1000 and possibly more.

My friend, who is a full time dog rescue person, told the vet that it would be difficult to come up with $1000 or more all at once at this time.

The vet gave my friend two choices.

Choice one was to pay the full amount up front.

Choice two was to SURRENDER OWNERSHIP of her pet bird, which she had had for 7 years. In addition, she would have to pay $300 to the South Wilton Veterinary Group.

She was told that the $300 fee was to cover the cost of euthanasia and cremation.

MY FRIEND WAS TOLD THAT THESE WERE THE "ONLY" TWO CHOICES SHE HAD AND THAT THEY WERE NON NEGOTIABLE.

WHEN MY FRIEND QUESTIONED THE ETHICS AND REASONING FOR SUCH A POLICY, SHE WAS TOLD THAT THE PRINCIPLE INVESTOR IN THEIR VETERINARY GROUP WAS A CORPORATION OWNED BY A HEDGE FUND AND THAT SOUTH WILTON WAS A BOTTOM LINE MONEY BUSINESS.

Be careful in choosing your vet.

THIS COULD HAPPEN TO YOU.

ps: If anyone should know the name of the hedge fund investor they are blaming their policy on, please let others know.