I recently made a purchase from an online store. The quality of the products was good, but the customer service was lacking. It took me a long time to get a response to my inquiries and when I finally did, the representatives were not very helpful. I expected better service.
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What reviewers say about Perseus
Customers generally speak highly of Perseus, frequently praising product quality, reliability, and ease of ordering, though a smaller group of reviewers felt that customer service responsiveness was lacking. Overall, the pattern across the reviews is positive on the product side and more mixed on the support side.
What does Perseus do?
Perseus is a managed services provider specializing in high-speed global networks, colocation, and trading technologies for clients such as market makers, banks, exchanges, and Fortune 500 companies. It offers some of the world's fastest private routes between major financial hubs including Chicago, New York, London, Frankfurt, São Paulo, Mexico City, Tokyo, Singapore, and Johannesburg.
What are the most common complaints about Perseus?
The most common complaints in the reviews relate to customer service, with multiple reviewers describing slow response times and unhelpful representatives when they tried to resolve issues with their orders.
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9 Reviews
😊 Perseus is simply amazing! Their products are always of high quality and they have a great variety to choose from. The customer service is outstanding, and the representatives are always friendly and helpful. I'm a loyal customer and will continue to support Perseus. 😊
I recently purchased a few items from Perseus and I couldn't be happier with my experience. Their products are of excellent quality and the customer service is top-notch. I had a minor issue with one of my orders, but it was resolved quickly and to my satisfaction. I highly recommend Perseus!
👍 Perseus has exceeded my expectations in every way. Their products are reliable and well-made, and their customer service is outstanding. I had an issue with a defective item, but they quickly replaced it without any hassle. I'm a satisfied customer and will continue to buy from Perseus. 👍
I ordered a product from Perseus and I was really impressed with the quality and performance. The customer service was excellent, and they went above and beyond to assist me with my inquiries. I will definitely be a repeat customer and would highly recommend Perseus to others.
Perseus has been my go-to company for all my tech needs. Their products are reliable, durable, and reasonably priced. The website is user-friendly and the delivery is always prompt. I have recommended Perseus to all my friends and family. Keep up the great work!
I recently had a wonderful experience with Perseus. Their products are top-notch, and the customer service was exceptional. I had a few questions regarding my order, and the representatives were prompt in providing me with all the information I needed. I highly recommend Perseus!
I've been using Perseus for a few months now and I must say, I'm impressed. The quality of their products is top-notch, and their customer service is exceptional. I've had a few issues with my orders, but they were resolved quickly and efficiently. The website is easy to navigate and the checkout process is smooth. Overall, I would rate Perseus as excellent.
I recently purchased some items from an online retailer. The products were of good quality and the delivery was fast. However, I wasn't too happy with the customer service. The representatives were not very helpful and it took a lot of effort to get my issues resolved. I would rate my experience as average.
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About Perseus
Perseus is a leading managed services provider of high-speed global networks, colocation and trading technologies. The Perseus international customer base includes top-tier market makers, banks, exchanges and Fortune 500 companies.
Perseus provides many of the world’s fastest, private and precise market-to-market routes between Chicago, New York, London, Frankfurt, São Paulo, Mexico City, Tokyo, Singapore, and Johannesburg. The company was awarded the 2014 & 2015 Markets Choice Award as Most Innovative New Product, the Global Telecom Business Innovation Award in 2014, 2013, and 2012, was recognized on the FinTech 50 Watchlist in 2012 and 2013 and was recognised in the 2014 Inc. 500 list of fastest growing private companies.
- Website
- perseus.co
- Phone
- 12123006813
- [email protected]
- Address
- 30 Vesey St
- Categories
- Telecommunications
