Performcare® Reviews

I honestly wish I could give this organization more stars. I have used this service twice once in 2016 & 2018 for my sons behavioral issues we received care from two different teams. The intake teams were very informative and full of patience when it came to our questions. Our assigned therapists were awesome to work around our school & work schedules. They both helped my child tremendously and I have recommended the services to several people who have encountered similar issues with their teens. Thank you !

I been calling these people for a few year no help the just when the pPandemic started they were supposed to comeSo being that this pandemic they didn't come soSo being that this pandemic they didn't come so now I will call again

DO NOT USE THIS SERVICE! They are not professional. They are not interested in helping your family. All of the references for therapy were not in service or were also extremely unprofessional. INVOLVING OR INVITING THIS AGENCY IN YOUR FAMILY'S LIVES IS EXTREMELY DANGEROUS

They act like they are willing to help, but they don't. I was told to call the supervisor if there was a problem with the case worker, which I did. That was last month and still no phone call back. The worker went and told the child something I talked about in confidence because she said the child "has" to know. This caused the child to get very angry and violent after the worker left. The worker gets told about the Childs behavior and always makes light of it saying its normal. When a child threatens to kill their family, I do not believe that is "normal" . I get told all the time, "it's up to the child" whether or not the child wants services. When a child is dianogised with a serious mental illness it should not be left to the child to make decisions. This is why you hear in the news about teens acting out, no one does anything until it is too late. As Andew Pollack says #FIXIT

I am extremely disappointed with the care my son received by perform care non of the people knew each other not even the case managers. I kept telling them how violten he was to everyone in the house coming after us with knives and hurting his little brother so bad I was scared he was going to hurt him to a point it would end fatal. Over and over again I said he has bipolar he needs meds can u help me he threatened to kill me and himself jump out of windows. Perform care did nothing. I kept saying he needed to go to crisis and that I called the cops on him he's 14 and 150lbs he hurts us they took him to dinner so they rewarded his bad behavior and his behavioral therapist would show up once and awhile but stopped told the case manager she did nothing Joe the therapist he really didn't know much he was a really nice person but he would reward Colin after all the bad behavior so he knew no matter what he did to us he was untouchable because the cops wouldn't take him and perform care wouldn't take him and I don't have a car and he said if we tried he would kick the windows out of the car. I'm at the end of my rope with him I don't know what else to do but it definitely will not be perform care

I received support coordination through this agency in 2017 & 2018. Overall horribly negative experience. I was 19-20 years old at the time and I'm diagnosed with ASD. My first coordinator literally grabbed coffee with me for 10 minutes once a month and connected me with no services or assistance beyond a therapist who, as my family and friends would put it, seemed to need a therapist herself.

I was then transferred to a different support coordinator, but she worked with my father to manipulate me into an unhealthy living situation in a group home for neurotypicals. It was an overall traumatizing experience that really damaged my mental health and sense of well being. Her reasoning for all of this was that I was being overcharged for my apartment at the time, and that she was under the serious misconception that I was so "high functioning" that I could live like anyone else in any situation, entirely dismissing what my disability entails, no matter how many times I had explained it to her.

In fact, due to a recent bipolar 2 diagnosis, they talked me into consenting to being admitted into a psych unit @ Morristown Medical Center for 3 days that was entirely required group therapy (anyone who knows anything about ASD knows that we need isolation and quiet for self regulation as well as one on one therapy). This turned into a week. While I was there I had medication pushed on me that was not only unhelpful but had awful side effects. I was also told that I wouldn't be able to return to my apartment and was homeless (this was a lie, I ran into the new tenant of my old apartment by pure coincidence at a community college) so I accepted entering a group home pushed on me by my coordinator since I had no other options.

During my time there I kept taking the medication I had received from the psych unit. Within 2 weeks I had to sign myself out because I was constantly breaking down, disregulating, and was on the verge of just walking out with no belongings and going awol. I ended up crashing on a couch in a basement with piles of clutter in the home of a family of Jewish stoners for the rest of the fall, not informing my family of my exact location until I had moved into my next apartment due the distrust and terror that this whole situation had brewed in me towards both my family and seeking professional help. The one positive note out of all of this was that the mother of the family that I was staying with is naturopath/homeopathic doctor. Both her her & her son (my friend) have ASD & Bipolar. She hooked me up with a natural supplement mood stabilizer that you can get through amazon called Stress Factors that has changed my life and that I highly recommend to anyone with bipolar.

...but don't us PerformCare for support coordination, its not safe.

There services is trash. They said that they were going to come at my home at 11 and now it s 1:34 pm and I have been waiting for a call for confirmation and nothing. You guys should do a better job because what I am seeing is horrible. Yesterday I called and someone hung up the phone on me. That s is just disrespectful.