Pretty professional group. We found what we thought was an AC issue. Brandon had it checked out and made all the arrangements for my out of town dealership to rectify the issue.
The whole process was pretty painless and I would definitely recommend this dealership.
Great experience. Don Fisher our salesmen was great and friendly. Overall stress free purchase for my 21 RDX. Everyone was so nice and didn't give attitude or push on add ons or insurance.
I did have an issue that the vehicle was scratched in a couple spots when I purchased it but Don said that I can have service take care of it. Service did what they could to fix the scratches and I was greeted by Matthew a manager and he was so friendly and said that if I wasn't happy with the results they would buff it up again. This is how I like to be treated at a dealer. Thanks guys, I'll definitely get my next Acura with you!
I have always enjoyed high quality service at Acura North Scottsdale. I'm now driving my second Acura in large part due to my confidence in this service department's ability to get the work done properly. My experience with Acura North Scottsdale goes back ten years now. My Service Advisor, Summer Haring and their Director of Maintenance, Tom Pedersen, are absolutely first rate! I highly recommend Acura North Scottsdale for your vehicle's service needs!
Ray went above and beyond in my purchase for my vehicle! Outstanding service, knowledgeable, and took the time to answer my questions... Thank you!
I love my car!
This was absolutely the best experience I have ever had purchasing a vehicle. I was not treated like a number or a dollar sign. Ray and Matt wanted to truly serve me in the best way they could. I could feelbthat they cared And THEY LISTENED TO ME. In not going anywhere else for my transportation needs in the future. I am very happy
Acura service at Penske is top notch. They are friendly, transparent and a true pleasure with whom to do business.
Great sales experience at Acura North Scottsdale Acura in purchasing a 2015 BMW335i M-Sport. Don my salesman was very courteous and helpful, answering all my questions. After the test drive, it did not take long to finish the purchase and be on my way. A special thanks to Don Fisher and Shannon Krest, for all their help making this a great experience.
Excellent customer service, with a trustworthy team of people. Jason F and Steffen are both very professional and ensure everything is performed to customer satisfaction. We make the drive to Acura N Scottsdale because of excellent customer care and also why we remain loyal to Acura. Thank you Jason and Steffen.
Steffen always provides the BEST customer service ever! TERRIFIC communicator, he listens and then works with the team to get resolution. Always explains the recommended service or repair and keeps me up to date on progress. Loaner car is always ready, when needed, never have to wait. Will Always bring my SUV to Acura N. Scottsdale for serving! Thank you for making it a pleasurable experience to get my car serviced.
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