Our salesman Jorge Soldevilla was awesome!! He addressed all our concerns and found us the perfect car. The entire process was very smooth, we re very grateful to everyone that helped us with the entire process.
I had scratches all around the vehicle and they did an amazing job with painting the truck it looks like new and they even cleaned inside my truck . Also the expectant time they said it would be ready was exact so I have zero complaints.
Mr. Javier Martinez ALWAYS provides excellent service. The car porter was also very helpful he interacted with us while Mr. Martinez finished with the vehicle before us.
Kudos for the obvious teamwork !!
Took my car in for warranty work...found customer service to be great. Rudy did a great job. Congratulations keep up the good work.
Javier Martinez above and beyond excellent service team
Salesman, Mr Galvan, was very attentive, and very pleasant to deal with. He gave me a very good explanation about the features in my new car. Very satisfied with the purchase.
I got there on time, however, the two gentlemen that arrived AFTER me where serviced first. The email instructions stated for me to wait outside with my vehicle and a representative would come out and greet me. I waited and waited and no one ever came. So I went indoors to look for someone to assist me. Then he took a phone call and I stood there waiting an additional 5 minutes before he helped me. This is the second time in a year that I receive this type of welcome and it seems to me you need to train your people on admission procedures. Or change the wording in the email intake instructions. Bottom line...help the customer at the FRONT of the line, ie., in order of arrival. Other than that, the service was good, hence 4 stars.
Awesome thanks for your help Joe
You guys always have done great work for me.
Daniel Colchado has been my to go sales guy since 2011. I keep going back to him for a reason, he is a great salesman that doesn t pressure you into buying a vehicle. Instead he shows you the options and let s you decide what it is that meets your needs. The customer care was great and we were able to negotiate a good deal once again. Shop local!
I took my car to get service and spent 1,800. I was told everything that was wrong with my car was going to be fix. 15 min driving off the lot. My same issues that were supposed to be fix were not. All your company did was change out very expensive parts that didn't need to be replaced that didn't fix anything. I felt ripped off.. I should of just went to a neighborhood mechanic if I wanted these results. It wouldn't have cost me this much. I would not go back or recommend this service to anyone.
Luther Family Chevrolet: Your One-Stop Destination for All Your Vehicle Needs
If you are looking for a reliable and trustworthy dealership to buy your next vehicle, look no further than Luther Family Chevrolet. Located in Laredo, Texas, we are a one-stop destination for all your vehicle needs. Whether you are in the market for a new or used car, truck, SUV or minivan, we have got you covered.
At Luther Family Chevrolet, we understand that buying a car is not just about making a purchase; it's an investment. That's why our team of experienced professionals is committed to providing exceptional customer service and ensuring that every customer leaves our dealership satisfied with their purchase.
New Vehicles
We offer an extensive selection of new vehicles from the latest models of Chevrolet cars and trucks. Our inventory includes popular models such as the Chevy Silverado 1500, Equinox SUVs and Malibu sedans. We also offer special deals on select models throughout the year so be sure to check out our website regularly.
Used Vehicles
If you're looking for something more affordable or want to save some money on your next vehicle purchase without sacrificing quality then check out our pre-owned inventory. We have an extensive selection of used cars from various makes and models including certified pre-owned Chevrolets that come with warranties.
Financing Options
At Luther Family Chevrolet we understand that financing can be stressful which is why we offer flexible financing options tailored to meet individual needs regardless of credit history. Our finance department works with multiple lenders to ensure competitive rates so everyone can afford their dream car.
Service Department
Our commitment doesn't end after purchasing your vehicle; it continues through regular maintenance services at our state-of-the-art service center staffed by certified technicians who use genuine OEM parts when repairing vehicles ensuring they run smoothly long after leaving the lot.
Parts Department
We also have an extensive parts department stocked with genuine OEM parts available at competitive prices so customers can maintain their vehicles' performance without breaking the bank.
Customer Service
Our team at Luther Family Chevrolet takes pride in providing exceptional customer service before during and after sales because customers satisfaction is paramount importance us which has earned us many loyal customers over years.
Conclusion
In conclusion,Luther Family Chevrolet offers everything needed under one roof whether it’s buying new/used cars,trucks,SUVs,minivans or servicing them.We strive hard every day towards excellence by offering top-notch services while keeping prices affordable.Our commitment towards customer satisfaction has made us stand out among other dealerships.So if you’re looking for quality vehicles backed up by excellent customer service then visit us today!
laredofamilychevrolet.com
