Despite both our cars being parked in our driveway the majority of the year due to COVID, this company refused to offer any discount to its clients. Will be switching as soon as our policy is done.
Great service at the reception. Clearly marked packet awaited to be picked up. Free parking on-site. Insurance services offered for over a century. Prominent landmark of downtown Brampton.
Interesting to note how many concerns there are regarding service and pricing for this mutual insurer. As a Peel Mutual policy holder, you can ask lots of interesting questions regarding their cost structure. How are agents and brokers compensated? In addition to commission on premium what other forms of entitlement do they receive? Your local director is also a cost centre. Why not ask how are Peel Mutual's directors compensated and how does that compare to their peers? What is their entertainment and conference budget (pre-COVID), how are directors qualified, how many directors are certified? This is your mutual insurance company and you should know how they spend your money.
Dont listen. Poor service. Listen to others and let clients down in a huge way. Will be cancelling our policy the moment we can. Thanks for nothing.
Amazing staff. This used to be true, I can't speak to it now. Good luck!
Outstanding service and professionalism, coupled with expert advice and many years of experience ! I would recommend them to anyone.
They raise my annual auto insurance premium by $1500, without any claim, ticket, suspension or points, after I've been with them for 6 years...
Horrible!
Especially the guy named Boland is extremely rude and unprofessional.
-Like most, if not all, auto insurance companies.
-Very sad to take advantage of people.
-Will take the first chance they get, to make extra money...
peelmutual.com