I have been going here for 4 years now. Jessica is always so helpful. She's great with helping pick out glasses and gives her honest opinion. Jessica is also great with helping with rebates. The rest of the staff are also so friendly.
I went in to get new frames and I was welcomed in when I first came in by Andrea. I also worked with Jessica and she was a joy as well!!! They were both friendly and very professional and I will definitely be only location to get my frames from. GREAT JOB LADIES AND I APPRECIATE YOU BOTH!!! GREAT CUSTOMER SERVICE IS ALWAYS A BIG WINNER WITH ME WHEN I M SPENDING MY MONEY
Ordered contacts, and didn't wear them for a long time. Ordered another years worth because had FSA money left over. I was given wrong prescriptions. Left contacts given without power and right contacts given wrong power. When I called them to ask, they said they gave me the wrong prescriptions for both. No apology, just flat out said the prescriptions were wrong. They said only bring back unopened boxes. It has been 3 months and they never called me back to exchange my contacts. Never going back to them.
From the reviews I've read, I'll never go here! They bribe you with gift cards if you give them 5 stars and say nothing but the positive, they lie about no refund policy and you never find out till it's way too late, and appointments never stick. A $5 gift card for a "good review" is not worth risking a huge rip-off on getting new glasses only to find out I"ll have to do it all over again loosing a whole month's paycheck with nothing to show for it. Oh hell NO! I'll never go here, NOT ON YOUR LIFE!!!
This is the best doctor and overall service I have ever received! They made my wife and I feel like family. I will never go anywhere else!
Everyone was so nice that the location on 175th W Bluemound Rd. The doctor was awesome she explain things that no other eye doctor explained before and I've been wearing glasses for a long time. Everyone is awesome and the work as a team. I love to see people who work together. From the front to the back of the office everyone was sweet.
My family and I had an amazing experience when we went in for our visits. The staff was very accommodating since my husband, daughter and I had back to back appointments. Dr.Jeevan was amazing with my nervous 7 year old daughter (she had her eyes dilated). I look forward to my future visits!
Great service, friendly employees. Wonderful selection of frames as well. My new glasses arrived in two weeks - very happy with their quality!
I have visited Pearle Vision three times over the past two years. Dr. Fan has always been professional and takes her time to ensure a thorough exam, while answering all my questions. Today, I visited simply to purchase new frames and lenses. I worked with Denise, who patiently helped me select the right style frame for my face (and age -ha!). After deciding I would like to also purchase sunglasses with prescription lenses, Denise listened carefully to what I wanted in a frame and helped me find the right one. Fitting the frames was a quick process, and I was on my way in no time. I had a great, no-pressure experience.
I have never been so rushed through an appointment. I felt like I was just a number, not impressed I will not go back nor would I recommend to anyone.
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