I recently engaged with this logistics company and...
I recently engaged with this logistics company and found their services to be average. The website is user-friendly and provides the necessary information, but the overall customer experience was not exceptional. The communication could have been better, as I encountered delays in receiving updates about my shipment. Additionally, the pricing structure was not transparent, and there were hidden charges that were only disclosed later in the process. While the company delivered on their promise of timely delivery, the lack of transparency and communication left me feeling somewhat dissatisfied. I hope they can improve in these areas to provide a more seamless and transparent experience for their customers.