PC Richard & Son

PC Richard & Son Review

Reviews 1972
4.9
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D
3 years ago

I experienced some of the best customer service at...

I experienced some of the best customer service at the Gateway location. The staff was friendly and helpful especially the Assistant Manager. She was very knowledgeable and answered all of my questions and concerns regarding the stove I was shopping for. Thank you Demora.

C
3 years ago

Wasn t even looking for two refrigerators but saw ...

Wasn t even looking for two refrigerators but saw a post on clearance pricing on FB... Came in and got two great deals. kitchen and Basment fridges. Chris ( manager) and Mike in sales hooked me up!!!
UPDATE:: Just bought 2 M 2000 Plus powered speakers.....while walking out the door... it s Crazy!!!!

T
3 years ago

It was a pleasant experience with those who tried ...

It was a pleasant experience with those who tried to help me. Reason I say tried is because I didn't bring everything needed to help me...lol I am returning tomorrow and I really don't mind going back! I would say this is a awesome, pretty, clean store.

N
3 years ago

Jst found out there s a P.C. Richard in gateway ma...

Jst found out there s a P.C. Richard in gateway mall
The store is huge! Very nice store too
I bought some headphones and my mom got a recliner . The manager Demora assisted us and it was an Excellent experience ! She was very helpful and so professional . She gave us her card and we will definitely be back !

X
3 years ago

Great Customer Service. Called the Gateway store ...

Great Customer Service. Called the Gateway store to purchase a stove. Spoke with Mat, he was very helpful in selecting a stove to fit my need. He was very courteous and assisted with getting me the best bang for my buck!

b
3 years ago

I love the service in P C Richard Gateway. Mike Le...

I love the service in P C Richard Gateway. Mike Lee was the greatest. Sales person and the manager Ruby was so helpful. Go there and ask for Mike to get a world class experience.he was soooo helpful i would recommend his service to any one.

K
3 years ago

I came here looking for an Air Conditioner and Dan...

I came here looking for an Air Conditioner and Dan N.Y. went above and beyond to help me find the unit that would work best for me and my apartment. He asked all the right questions and I would definitely recommend him and this location to other people.

V
3 years ago

I had a wonderful experience at this PC I was assi...

I had a wonderful experience at this PC I was assisted by Chris who was completely knowledgeable about the products I needed. Would recommend to anyone and everyone very pleasant shopping experience.

T
3 years ago

I was walking through the 14th street store and wa...

I was walking through the 14th street store and was approached by a very professional (I usually don t like being approached by sales people) kind eyes, Max Bayard. Little did I know I was about to go on one of my most positive journeys with a sales person. He was paitient, knowledgeable and professional. The television he sold me on, was not the one I was considering, I am so pleased with the one he chose. He even gave me his phone number and numerous times walked me through my questions. He taught me to truly enjoy all of the capabilities of my Smart TV. He is my go to guy for my next electronic purchase.

L
3 years ago

I would like to commend Mr Evens Charles for his h...

I would like to commend Mr Evens Charles for his help last week when I went to replace my 50 inch tv that broke the night before. Many of the tv's which were on display were more than I wanted to spend. Mr. Evens Charles took the time to go in the back and look to see if there was anything in the back that fit what I was looking for. The television's on display were $230 and above. The $230 tv was not a reputable brand. He returned back to the sale floor with a tv and price checked it for $199. I am so thankful to GOD for allowing him to come speak with me. Honestly, not every salesman will take the time to go the extra mile. They usually say "whatever you see on the floor is what we have!" Thank you Mr. Evens Charles for making my experience a good one! The tv is crystal clear and functions very well.

A
3 years ago

I went to pc Richard and son in gateway. this girl...

I went to pc Richard and son in gateway. this girl Ruby helped me a lot with my purchase and she answered all my questions I'm very happy with the service and I'll recommend everybody to the pcrichard and son.

F
3 years ago

Hey everyone if you ever think about buying electr...

Hey everyone if you ever think about buying electronics go to PC Richard at Gateway Mall and see Mike Lee and Ruby. They helped me find what I needed at the right price and were knowledgeable and very helpful. Excellent customer service. Would definitely shop here again. Kudos to Mike Lee!

C
3 years ago

I had wonderful customer service especially from a...

I had wonderful customer service especially from a young man named Taylor. He was very professional and really helpful when I wanted to get a Microsoft office computer. I originally wanted a $199 computer and left with a $699 which included insurance and additional membership perks. Great experience overal.

S
3 years ago

Went in for a wall through AC and Evans was immedi...

Went in for a wall through AC and Evans was immediately welcoming/eager to assist. He explained in depth about the products and help me make a solid choice including warranty. He exhibited great customer service and was very knowledgeable.

C
3 years ago

Everyone was very friendly there was one young man...

Everyone was very friendly there was one young man that stuck out , I think his name was Taylor. He was nicely dressed and extremely patient as I browsed around. When I'm ready to make my purchase, I'm coming back to look for him

e
3 years ago

Came in to pickup my tv and wanted a sound bar, Th...

Came in to pickup my tv and wanted a sound bar, Thanks to sales associate Olivia she gave me one of the best ones. I was gonna chose a low model one and if wasnt for her I would've gotten the wrong one. It saved me the trouble of coming back. If you ever need great service go to Olivia. Thanks Pc Richard's.. Merry Christmas

N
3 years ago

The service was amazing..Kirby the salesmen was ve...

The service was amazing..Kirby the salesmen was very helpful and patient n professional.. Kirby was very pleasant and no matter how decisive I was he still was there helping and smiling and giving us a lot of information on the products..

J
3 years ago

I went to this PC Richards not knowing what item t...

I went to this PC Richards not knowing what item to get and a sales associate by the name of Olivia came an assisted me on the item i was really looking for. She is a great sales associate please come and see her at the gateway mall location. Every time i come to this location i will be looking for Olivia to help me out.

M
3 years ago

Visited this location just to see what their price...

Visited this location just to see what their prices were like i wasnt planning on making my purchase during this visit but i was greeted by a sales rep by the name of Ruby who was great and helped me decide on making my purchase. She wasnt like your typical sales rep just looking to make a sale which i liked and so it made my shopping experience at PC Richards very comfortable. I wasnt sure if she was a manager but if she isnt she should be.. She was one of the most professional and knowledgeable sales people i ever met. She was the difference maker for me on making my purchase, if it wasnt for her i doubt i would of made a purchase. For now on i will go to PC Richard and deal with Ruby and i recommend customers reading this to do the same, shes great. This location should hire more employees that have the salesmanship and professionalism like Ruby.

A
3 years ago

Dayne and ruby help me out a lot

Dayne and ruby help me out a lot
The stove they helped me picked up was perfect for me my new house I really appreciated it great customer service

S
3 years ago

The service at this PC Richards is absolutely impe...

The service at this PC Richards is absolutely impeccable. I would definitely recommend anyone to shop here. Ask for manager Ruby when you come in, she's great. Lawrence is wonderful as well, be sure to ask for him. You won't be disappointed with your service.

E
3 years ago

We are long time customers of PC Richards and than...

We are long time customers of PC Richards and thankfully we have come across a salesman with great attention to detail , knowledgeable , courteous and whom always has been patient and attentive to us. Thank you Kyle ! We apreciate your wonderful customer service alongside your guidance in technology for our purchases. We also thank this store manager Chris whom to has given us great courtesy and service at every sale. You two are certainly great additions to the PC Richards Family and understand customers needs. Best Regards.

M
3 years ago

I came in the buy a new refrig. a few days ago. Th...

I came in the buy a new refrig. a few days ago. The sales manager Ruby
greeted me and made sure I got helped right away. The staff was friendly and knowledgeable. I will definitely come back and recommend all my friends.

D
3 years ago

I was reccomened to this location from a friend . ...

I was reccomened to this location from a friend . I was told this location was new renovated and had great customer service . I was recommend to Mr. Kirby Charley who was extreme help to me in looking for my new MacBookPro. I explained to Kirby I was a college student and I had a budget ; I was only looking a new laptop to do school Work with. Kirby explained the different types gave me great advice about this product . I left the store extremely happy and satisfied with my purchase. Thank you Pc Richards and MR. KIRBY ( if you go to this location as for Kirby! He's Great help :-)

M
3 years ago

The store looks great and this is my first time to...

The store looks great and this is my first time to go to this store. I really appreciate it because I got my HP laptop with all my needs from Abdullah within the price I was looking for.. His customer service is really awesome, he spent more time to explain me everything about anti virus and protection of the laptop.
I also appreciate the manager Ricky who responded prompt to complete my order. I always recommend my friends and family to see him all the time.

PC Richard & Son

PC Richard & Son

4.9