PC Answers Review

You need answers for your high tech PC? These guys are helpful and knowledgeable and were true professionals in mastering my computer s woes. Thank you!

PC Answers was exactly the place I have been looking for. Finding good computer service has always been a challenge. PC Answers took care of my ailing laptop in 24 hours. It now works better than it ever has and I was told it would now meet my needs for many more years. They were very good at explaining what I needed and what my options were. I received several calls from them to keep me updated during the repair. I m positive they can help you for a very reasonable price. I thank them and give them my highest recommendation!!

Jerry Branting

I was very disappointed when I was Charged a fee after the employee told me twice they would call me if It would cost anything! I dropped off my computer on a Monday morning. I described the problem. I asked him twice what the fee would be to look at it. He said they would call me first with any fees or repair cost. He said he had never seen that issue before and did not know the cost and someone else needed to look at it. Also, the form I filled out to leave with my computers did not have any information about a diagnosis fee. That s why I asked him twice to clarify. I received a phone call just a few hours later from a different associate telling me to fix my computer it would cost more than the computer. He knew what the problem was right away. When I picked up the computers I learned about the payment due. I explained to the owner My conversation with his employees. He was very apologetic about his associate not telling me the right information. His explanation was I have new employees. But he still charged me the fee!!! What?!? I feel like I was blindsided and lied to. I will not take my computers there in the future. They did not gain a customer. You should not charge people money when they straight up ask you what the fee is in the beginning. If you have a flat diagnosis fee I suggest you start letting your customers know upfront. Having it in writing would be ideal. Also, when you agree with your customer then you should definitely not charge them a fee.

After searching reviews for a reputable PC repair company in the metro area I decided to take my aging laptop to PC Answers for help with an overheating issue, and they not only met but EXCEEDED all of my expectations! Their friendly, professional and highly knowlagable staff were able to fix my laptop in less than 24 hours for a very reasonable price, and the repair itself was excellent - the laptop now runs like new. They also went above and beyond and worked to help my laptop run smoother than it has in years.

With Five Star service across the board, I would highly recommend PC Answers to anyone looking for a great company to help with all of their personal computing needs!

PC Answers is AWESOME! I bought a BAD pre-built gaming computer from cyberpower. It had this weird issue that it was super hard to find out what was wrong with it. I talked with cyberpower, and they couldn't fix it. I replaced almost every part I could think of, and still, my computer wouldn't work. I took it to BestBuy/GeekSquad, and they couldn't fix it. I talked through drivers/software fixes with a technician and couldn't fix it.

I was about to give up and buy a new computer, but I decided to go to PC Answers. PC Answers listened to me and the issues. They didn't just mindlessly run it through some standard corporate protocol computer check like BestBuy (which didn't help or fix the problem). They went above and beyond and manually tested it themselves (stress testing and running twitch/video games). They were able to fix it!!!

I was waiting to write this review to ensure my computer didn't revert to the old glitchy broken form. It has been about two weeks now, and it runs perfectly!!! Thank you guys so much for making this process so easy and saving me about $1,000 not having to buy a new gaming computer :)

Owners are great. Extremely knowledgeable and accommodating. Needed a computer system and could not get over there so they delivered. Tiffany and Mike are really great to work with.

PC Answers was exactly what I was looking for! I m new to Colorado and I wasn t too sure who to go to for help with my laptop especially because I am not very knowledgeable about computers. The guys at PC Answers were so parent with me, they answered all of my questions to the fullest, they were honest with me and even went above and beyond to save me some money! I fully trust them and that s all I could ask for. As with any computer problems there s always bumps in the road and they took care of me like I were family. Thank you so much Michael and the whole PC Answers team for taking care of me and treating me with respect through the whole process. I would highly recommend this company to anyone!

I had a great experience buying a refurbished computer at PC Answers!
I was looking for a laptop and what I loved about this place is the customer service.
They weren t just interested in selling me a computer but they wanted me to have something that was functionable for my specific needs and didn t try selling me something I didn t need or want. They found something that was the perfect fit for me.
Plus I m thrilled that I didn t have to spend top dollar to get a new computer knowing this one will most likely last me for many years.

All the technicians there are very knowledgeable, helpful and kind.

I would definitely trust this company to service any of my electronics and will recommend them to my Family and friends!!

Turning 75 is not such a great joy in life. Especially considering the increased challenges one must face --- including those of working with computers. Mike and his co workers have enormously assisted me resolving those I have experienced and resolved all quickly and very expertly. And, being a veteran, is difficult to initially trust complex issues -- computers-- and one is apprehensive as to where to go for service. Veterans --be assured that PC Answers is the place to go. You will not be disappointed with their expertise and knowledge. And, they will explain what one can do on ones own if desired. I find it is better to let "an expert" resolve these issues.

I really needed to take my old laptop for a diagnostic and tune up and, once again, all the reviews helped me to narrow down all the places to the best one for my needs.
It was worth the drive for me - Michael at PC Answers was super helpful and knowledgeable. Not a pushy salesman at all. He gave me all the options and provided tons of valuable tips.
It is easy to find as it s located on a plaza with other stores and some restaurants.
I definitely recommend PC Answers to anyone who needs an expert advice on servicing an existing computer or purchasing a new one!