Too many dropped calls yet I'm being charged for t...
Too many dropped calls yet I'm being charged for the full 15 minutes. They refuse to give credit or refunds for this issue. Unfortunately they are the only source to make the calls.
Too many dropped calls yet I'm being charged for the full 15 minutes. They refuse to give credit or refunds for this issue. Unfortunately they are the only source to make the calls.
Had an issue with a charge I did not I t make. They immediately took care of it for me. That is rare these days.
Don't use this service!!!! Have no idea how, but my debit card was compromised and money was removed from my checking account. Assuming it had to do with a phone # but not sure. An inmate called asking for money, however, I hung up the phone immediately. Now disputing the transaction with my bank!
If I could give NEGATIVE INFINITY I would! This so called communications or should I say Lack there of is nothing but a Rip-Off.
You have to wait a few days after you pay for the call and it's not connected to get your money back
Absolutely awful. Disconnections every time I try to contact a CSR. Unprofessional and unhelpful in email messages. Someone needs to shut this place down. My money has went missing, and I ve gotten no answers. This is a scam company. Getting rich off of other people s lives and pain. Weirdos! My next step is the BBB.