We had a great salesman, but they insisted on continually showing us units that were out of our price range and/ or did not meet our requirements. We kept repeating what we were looking for, but the salesperson just didn't seem to hear. We felt that we wasted a complete morning, and never saw anything close to what we wanted. We did buy from another dealer.
Excellent customer service. Very informative and helpful as far as knowing what is needed to get the rv of your dreams. #goals .
Thankyou!
Good sales staff. Just watch your stuff in your camper if you have it worked on there!
They sold us a beautiful camper .they work very hard to help us get what we wanted Derrick was very helpful he's a great salesmen.
Sales department was great but the service department was awful. They do not want to honor warranties and take weeks to fix anything.
Beware, the day we bought our trailer we signed the papers and when we got home saw they added trailer insurance we didn't ask for. Had to drive back 40 minutes each way to resign papers. Picked up the trailer a couple days later and had electric trailer brakes and sway bar put on. They cut the 7 way cord and replaced it with a cheap one. When we got home the sway bar was put on wrong and tore up the battery box and sway bar ball. Replaced my self.
The awning was separating, brought it in and was ready a month later, picked it up in February and noticed they hit something and cracked the front corner paint, also the replacement awning with a cheaper version and had stains. Also they replaced blue canopy lights with white. Didn't use until spring and noticed the stains were bigger. I found 9 holes in the awning and the gutter spout was hanging. They didn't put rail screws back in or seal it. They refused to replace the awning saying it was over 90 days. Probably got rain water in the walls.
The batteries would drain while driving and inverter shut down, so no refrigerator. Brought it in they kept it a month and said nothing found it was a truck problem. They left the inverter cover off. Ford dealer said all ok with 7 way plug. They insisted nothing else could be done. I checked the batteries and both had dead cells. Picked up batteries and replaced myself, all ok now. The batteries have a 1 year warranty and the trailer had been on the lot probably a year because the top was stained black. Should have been the first thing to check if they were competent. The only people I found competent was Reggie and JT. If you buy a trailer from them, you better be able to troubleshoot yourself. If you notice there is no rate and review on their home page.
This is the best place to buy your camper, RV, or even a truck or car. Great staff and service. Ask for Chrissy as she is a smart, friendly, sweet salesgirl. People from all over the country consider Paw Paw's Campers when in the market for campers, etc. I highly recommend this business.
Best place to work... Come experience friendly sales and service at Paw Paws Campers! Don't wait long, they'll soon be gone!
For a great deal see Reggie Smith, he will do you right.
You have selected excellent employees (Jeff and Tim).
Don & Judy Lobb
Had a great experience viewing campers, very knowledgeable about the units. Customer service has been good.
Terrible place. We bought a camper from this place last year. Brought it in for very minor repairs and after 2 weeks all we got from service dept were excuses and lies. We were also in the process of upgrading so we figured we would give them a shot while they "worked on our camper. " We ended up finding a much better deal somewhere else and were treated rotten after that. We needed to pick up our camper to trade it in and they said(after 3 weeks) that it wasnt ready. We said no problem Dads campers said we could drop it off on trade as is and we could have parts shipped to them. We called paw paws service dept to make them aware we would be picking it up the following day, manager asks where we were trading it in(as if it was his business). Anyway, we picked it up and it had a flat tire. We informed them of this and their response was somebody was using the compressor right now. Itll be about 30 minutes. The inside of the camper was untouched and not worked on at all. Except for them removing the tv antenna and leaving a gaping hole in the roof and ceiling. They did this that morning. Yep! Straight through the roof to outside. Why wouldnt they have left the old one on there? Because it was going to rain!!! Absolute jerks!!! Save your time and money. Go somewhere else! We drove it away with a flat tire and hole in the roof to Dads down the street. They gave us full trade value on our old unit and a great deal on the new one. And took our camper as was and cleaned up paw paws spiteful mess
The sales people and finance personnel are professional and have good knowledge of the Travel Trailers and Motor Home's they sale and they can fit your needs. The inventory of bumper pulled campers and fifth wheel camper also Motor Home's is extensive. The prices are right, the time is now to get in one of your choice before the Summer vacation time arrives!
Jason my salesman went over and above to make sure I was happy with the camper that I purchased
Paw Paws was great. The salesman was very polite, not pushy, showed us what we wanted and will help us for our future buy!
Rv was in for warranty work. Was there a month and issues were not resolved.
One star only because I can not leave a zero star review. We purchased a Forest River Wildwood XLite new May 2019. October 21st, We discovered a leak under the tub, and at at every water line connection under the sinks and in the outdoor kitchen. We dropped it off for repair Oct 28, 2019. It was supposedly fixed, ready for pick up Nov 28. As of today, Dec 7, it is still leaking under the tub and now growing mold. We are getting the run around from Pawpaw s Camper City and Forest River Manufacturer as well. Please be careful purchasing here! I know some that have had good experiences, but it has been a nightmare for us!!!
Paw Paws Camper city is the worse dealership to deal with. If you have a trade don't bother, because they don't want them. I had a trade Paw Paws told me had a book value of $32000. They told me to bring in my rv so they can look at it and give me more. This RV is in very good condition. When I arrived they said they don't pay more than 75% of the book value, which they said wad $22000. Obviously they are not good at math either. Had Paw Paw's told me that's what they were prepared to pay, I never would have wasted my time. Stay away. They'll rip you off.
Went window shopping there after hours and all units weren't priced where you could see it. Sent multiple emails via their system and have yet to receive a response. Spoke to a salesman on the phone who was to busy asking me questions to answer Mine and when he did answer it was either vague or in the form of a question. As much as they advertise and with the amount of inventory they have onhand, I would have expected much better customer service.
My parents bought a camper there. They are great at selling a camper. However, the new camper leaked and the AC didn't work. After a week my parents were told to pick it up and everything was repaired. Absolutely nothing had been fixed. Good thing they tried to turn on the AC before they took the camper back home. My mom posted a negative review on their facebook page. She was called by the dealership and threatened. PawPaws said if she posted one more negative thing they would refuse to repair the camper even though it was under warranty. I will never recommend this dealership to anyone. Horrible service department. I don't have a camper there to get repaired....... I can tell everyone!!!
The salesman needed to show and give more information for first time buyers that know nothing about RVs and campers
Was camping in the area and looking for a part decided to try the parts department at Paw Paws Camper City. well they were Unwilling to help and seem down right rude! Would not suggest dealing with them!
I would only recommend this dealership if you want to waste your time. The owner and sales manager are rude and condescending. Sales people were ok, but in the end the sales manager ended up wasting my time.
None better...Love this place, Love these people! Best place on the planet to buy a camper. Michael, Caffie, Angie, Darlene, JT and every crew member that i don't know their name were just super! We are so pleased with the sales and service from Paw Paws, it just surpasses all. We will only buy from Paw Paws Campers, and have been buying campers from all over the country for many years-I'm telling ya-there is none better-Thank you so much....Bless yall and love yall...M&M
Chrissy and Tim were great. Chrissy sold us and Tim taught us.
Great ! Answered all questions professional , couldn't have ask for a more pleasant day !!!
Lied about warranty, charged me for work they didn't do and no one there tried to make it right
Sorry I can't give a little higher rating but apparently paw paw doesn't need my little amount of money. Sent request Thursday to get info on camper and I immediately got a computer response saying someone would contact me soon but still waiting 3 days later. In addition I drove 200 miles to try and buy the camper because was the we wanted. Got to dealership at 10.30 Saturday morning. Couldn't get any help from sales. Young lady at reception desk gave us the keys to trailer. Just what we wanted. Gave receptionist my name and phone number and told her I would buy it immediately and take it home. No one has called or offered help so going to Dad's to buy camper. I guess paw paw is only after big money.
After buying the camper In June we had to bring the camper to the service depot to get some things fixed that didn t get done or was overlooked and my JBL extreme red portable Bluetooth speaker was stolen while in service. Very disappointed to know that a speaker that was picked up not in plain sight was stolen from my belongings and after calling Rob he said he would ask if anyone seen it but his service tech doesn t listen to music all we got was I m sorry you were told not to leave valuables.
I'm only giving this place 2 stars, because our salesman was great. However, the service department is dragging this business into the toilet. We truly hate bringing our camper back here for anything to be " fixed ". You don't ever know what to expect from one excuse to another. If you do get something "done" there, you'd BETTER inspect "the fix" yourself before you even hitch it up, or drive it away.
They will rip you off for a bigger paycheck, I went to Dad's Camper Outlet and bought a 25 thousand dollar camper brand new, 10 year loan and pay 225 a month.
Here for a 18 thousand dollar USED camper they wanted me to pay 600 to start with untill they saw I was unhappy then they "lowered" the price to 350 a month for way less of a camper. AND when asked about the intrest rate I NEVER received an answer regarding to what would be.
If you are from panama city fl and affected by hurricane Michael do NOT bother coming to Paws Paws camper and go to DAD'S CAMPER OUTLET they have AMAZING customers service and will not rip you off while you are already struggling from the loss of everything you own , they were helpful with every single question that was being asked, I LOVE Dad's Camper Outlet.
We went in asking for a brake controller and they told us we also needed a weight distribution hitch. We agreed to it and they sold and installed a hitch rated for 10,000 lbs and 1,000 lbs of tongue weight for our Casita which weighs less than 3,000 pounds. If you do business here beware!
Only way to get in and a review was to click a star .Will not give them even 1. Bought a camper in July (used) .ffirst thing when they took it in back to get it ready for delivery, driver backed into something and it took weeks to repair. had no mattress, no ladder, refrigerator freezes everything, now hot water heater has been leaking since October. Warranty will not cover it saying it was like that already. Only cracks in severe cold weather. They will not honor anything! I will not buy anything from them or recommend them to any one!
Everything is over priced and they super under price trade and they will not give you a price unless you tell them your buying now and they still don't give you a price
Run away from this place. They are not a member of The Better Business Bureau and for good reason The service department is a joke. They do more harm than good. Do yourself a favor and go somewhere else, I wish I had.
Great place just dont go to Shannon Perry He is bad off on dope and will rip you off!
Never again. Sales tried to seriously rip me off on a trade, and service took over 2 months to change a carb on a generator.
We went to one dealership near Slidell, no help on any campers. We went Paw Paws Campers and Chris Rova was and awesome sales rep. We knew nothing about campers going in, leaving we were educated. He was very knowledgeable and took time explaining everything.
Great experience buying our new camper! I would highly recommend coming here. Ask for our salesman Darnell, he is great and will make you feel welcome.
Reggie is top notch. Great guy. Stop in and see him.
run away.go somewhere else you won't regret it.your an after thought once you sign.service dept. is a joke and the dude running will flat lie to you.was suppose to replace my air mattress in the hide a bed and had't seen it yet.that was 2 years ago.sales is not much better once they get your money.no respect for you as a customer.if i could give less than one star i would
Lovely folks and they had no problem checking every RV and then my buying 1st one, lol
I actually like the sales people and front desk. It is the service department I have a problem with. They did replace the AC which had a factory warranty. They would not give us a written quote on their $5000.00 repair fees. I Felt like we were being scamed. The extended $3000. warranty we bought there did not cover most of the repairs.
We got a second opinion from Lonnie at Happy Camper repair shop who fixed everything for $500.
Have nice variety of campers ,everyone was nice and knowlegeable
Trailer Service dept is always very helpful and people are great in answering questions. My only issue is a diagnosis charge whether or not you know the problem which is not applied for repairs.
Pushy salespeople. Will never go back. Dads camper sale right down the road has better deals and salesmen.
Bought a 2017 Wildwood Heritage Glen 29BHHL in May 2017. Price wasn t bad probably for the fact that it had been sitting on the lot so long. So it s now January 24, 2018 and the camper has been in their service dept since December 2017 (after Christmas) I brought it there for a ROOF LEAK, and some minor issues. Well I got a call yesterday and was told they were not covering the ROOF LEAK and that I would have to call Forest River to see if they ll honor the warranty. This camper has been used five times and stays in covered storage. I was told by Forest River that they do not cover factory seals after 90 days. No telling how long those factory seals sat on that lot until I was stuck with them. I was never told that I had to buy sealant and reseal the joints on the roof. I thought the seals would be covered under the roof warranty Terrible service and sales department. All they care about is MAKING A DEAL!!! Go to Dads down the road, really wish I would have bought my second choice camper from Dads Camper Outlet but you can t turn back time. Avoid paw paws camper city, they don t care about customers. Read ALL of the reviews on here before making your decision. I never leave reviews but for this i am. Just fix the roof! Forest River honored the parts and wants paw paws to meet them in the middle with the labor, which they refuse to do!!!! Did I mention that they re horrible?
Brought my camper in for minor repairs and they totaly destroyed it tried to blame me.service department for out of warranty stuff sucks, sales team are great. Darnell and mike make the place excellent salesman even after all the bad.The sales team make the place so when u go ask for Darnell or mike tell them slick sent you.Bring your kids for a gift,They LOVE KIDS.
Crap for workmanship and have the same problems falling appart on a NEW unit still a year later. They are happy to exploit the warranty billing, but shaft you on backing up their poor quality work. Poor business and would suggest going somewhere else!!!!!!
We love it as much as our grandkids! Paws Paws is awesome! Merry Christmas!!!
After viewing several units I decided on one at paw paws. Then the dreaded price negotiations. I was firm on mine and them on theirs, but we eventually met in the middle. I was very impressed on how well the crew took care preparing and teaching me about the unit. I am very satisfied with paw paws. It may be due to an awful experience at campingworld but at least I learned what to look for in an RV,salesman,and after sale experience!
Let me begin by saying that I am helping my father shop for a travel trailer and we have been to several dealers in the southern area. I was profoundly impressed with the knowledge and customer care with the sales manager Michael. He was not only accommodating to us but also to our family dog, by offering him a cup of water while we were touring different trailer units. Best of all, Michael provided ample information and encouraged us to take our time in making a decision. I believe he truly wants his customers to be confident and happy with their purchase.
My sister purchased a camper these people were extremely helpful kind and even went out of their way to help her. They let us bring our little dog inside. They made us feel welcomed. Thank yall.
I spent the day around Paw Paws while getting work done. Everyone was extremely friendly in the most genuine way. When I say everyone I mean every single person I came into contact with in sales, service, parts, the mechanics, etc. Probably 15-20 people total. They all treated my kids and I like family. It s hard to teach that. It s rare. And I ve been around good companies that give good service.
Bought a Forest River Camper at Pawpaws took over a year to get title on the worst camper we ever bought. Multiple leaks, fridge never worked properly, service said it was fixed, never fixed it. Do your research first before you purchase. Pawpaws can not support you in service.
My wife and I went from Florence to Picayune on Saturday to check out a unit that was on sale. After meeting with the salesman we decided I would return today with our current RV and make a deal, at the advertised price. After I drove back today, I was told the Internet price was incorrect and the unit was actually 15K higher than the advertised price. Well, that's one round trip in our motor home, approximately 180 miles. Needless to say, couldn't do business with a company that uses, what appeared to be, the old bait and switch tactic. Thanks a lot, paw paw!
Nice people. Zac was a nice person and helped us look around
terrible terrible terrible terrible terrible terrible service department. Lie so much they forget which lie they ve told you. Hope Forrest River gets them for warranty fraud!!
Went into Paw Paw's to buy LED replacements bulbs for my RV. I brought the old bulb in and showed the man at the parts counter. He said he had a 6 pack of replace LED bulbs. I told him I think I need the Bright white bulbs and he told me he only had the regular white bulbs. I said I would try them and bought the pack at around 80 dollars. I went back to my RV and tried 1 bulb and it was not the kind I wanted. I returned to Paw Paws but the parts section was closed. I had to wait 2 days for them to reopen. When I tried to return the bulbs he told me it was against the law for him to resell the bulbs as new in Mississippi. He said he would take them back but charged me 20% restocking fee. I asked him why he didn't say something when I was buying them and he pointed to 2 signs among 20 other signs saying they charge 20% restocking fee on returned electronics parts.
Bottom line it was my fault for not reading the 100s of ads and paraphernalia on their walls. Say what you will about California, but most businesses there operate with some integrity .
Paw Paw's Camper City, Inc: Your One-Stop Shop for RVs in Mississippi
Are you looking for a reliable and trustworthy RV dealer in Mississippi? Look no further than Paw Paw's Camper City, Inc. We are a family-owned and operated business that has been serving the needs of RV enthusiasts since 1971. Our commitment to providing exceptional customer service and high-quality products has made us one of the most trusted names in the industry.
At Paw Paw's Camper City, Inc., we offer an outstanding inventory of new RVs for sale from some of the top manufacturers in the industry. Whether you're looking for a travel trailer, fifth wheel, toy hauler or motorhome, we have something to suit your needs and budget. Our knowledgeable sales team is always on hand to help you find the perfect RV that meets your specific requirements.
We understand that purchasing an RV is a significant investment, which is why we offer financing options to make it easier for our customers to own their dream vehicle. We work with some of the leading lenders in Mississippi to provide competitive rates and flexible terms that fit your budget.
In addition to our new inventory, we also have a wide selection of used RVs available at affordable prices. All our pre-owned vehicles undergo rigorous inspections by our certified technicians before being put up for sale so that you can be confident about their quality and reliability.
At Paw Paw's Camper City, Inc., we don't just sell RVs; we also provide comprehensive maintenance services to keep them running smoothly throughout their lifespan. Our state-of-the-art service center is staffed by factory-trained technicians who use only genuine parts and accessories when repairing or servicing your vehicle.
We also offer parts and accessories from some of the top brands in the industry so that you can customize your vehicle according to your preferences. From awnings and generators to satellite systems and solar panels – we have everything you need under one roof!
Our commitment doesn't end with selling an RV; it extends beyond it as well! We believe in building long-term relationships with our customers based on trust, honesty, integrity & transparency! That’s why when you buy an RV from us at "Paw Paws Campers", You become part of our family!
In conclusion,
If you're looking for a reliable dealership where customer satisfaction comes first – look no further than "Paw Paws Campers"! With over 50 years' experience serving Mississippians' recreational vehicle needs - You can trust us as Your One-Stop Shop For All Things Camping & Traveling!
pawpawsrvs.com
