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G
4 years ago

Excellent place! Their King Cakes are the BEST in...

Excellent place! Their King Cakes are the BEST in the world! They ship them literally all over the world too. Very friendly atmosphere and great service. Highly recommend this place. I have been eating King Cakes from Paul's Pastry for 30 years. The only place I will buy them. I moved 8 hours away and I still get my King Cakes from them. They have such a demand for their King Cakes that they now make them year-round for every occasion.

R
4 years ago

Spacious clean pastry shop & restaurant. Has sever...

Spacious clean pastry shop & restaurant. Has several tables in and outside. Busy during lunch on a weekday. (Tour bus just came through) we had:
Corn & crab soup
Gumbo
Panini turkey sandwich on wheat berry bread
Chicken salad
Ham& cheese on croissant, toasted
Yummy cream puffs, sandwiches, soups, daily lunch specials. Senior discount on Tuesdays.

M
4 years ago

Paul's Pastry Shop is a "food you need in your lif...

Paul's Pastry Shop is a "food you need in your life" place to stop. They have a micro deli to the side but their main attraction is the beautiful cakes and desserts they offer daily. If you have a food bucket list, you definitely need to stop at this destination. The king cakes are delicious and can be ordered specifically in advance. Give this location a shot and you will be back for more.

G
4 years ago

Having just found my husband's relatives in Louisi...

Having just found my husband's relatives in Louisiana, well, they embraced us completely.
We received our second King Cake this week, and are doing our best to nom through them.
No hardship, except to my hips!

W
4 years ago

Recently, a single mother that I know that had wor...

Recently, a single mother that I know that had worked at Paul's Pastry for many years decided she needed to resign to get a better paying job. (Again, single mother of 3 children that attends church every Sunday) After years of working here she was still only being compensated $10.00 per hour even though she was an excellent cake decorator!! She took a job at a local grocery store nearly 20 miles away. After the business owners found out, they contacted her and her employer to inform them that they were planning on suing her because of a contract she'd signed. Is Jubilee in Pearl River LA really a financial threat to Paul's Pastry?? The Family that owns Paul's Pastry is very well off. They live in very nice homes. Drive very nice cars. Go on nice vacations. Yet they will deny this girl an opportunity to make a better living. This is nothing more than SELFISH behavior and almost spiteful. I will never purchase anything from this business again and I hope after reading this you decide to go elsewhere too.

B
4 years ago

So much to choose from, friendly staff, was surpri...

So much to choose from, friendly staff, was surprised to see how big the place was. A friend always brings us goodies from there and we finally got to shop there ourselves. This will be our stop next time we visit Picayune.

A
4 years ago

This place has the best pastry and an awesome cafe...

This place has the best pastry and an awesome cafe for lunches as well. We purchased a really good King cake there for mardi gras and have also gotten petit fours and cupcakes that are out of this world and all always at a price that is reasonable compared to prices in the northeast where we are from. The magnolia cupcake is a work of art!!!!

J
4 years ago

Don't make an order and try and cancel 20 minutes ...

Don't make an order and try and cancel 20 minutes later (An order that is for days in advance), you'll be charged a cancellation fee no matter the circumstances. This happened to be ~15% of our order cost. Very dissapointed with a bakery I've grown up with. Our future business would have easily made up for the time your worker spent checking my wife out. The response I got was simply, "That's just our policy." You would think keeping customers would be a policy as well.

t
4 years ago

If you order in-store for delivery, be certain to ...

If you order in-store for delivery, be certain to get a copy of what you ordered and confirm the delivery date. We ordered in-store on Nov 14 for a Wed., Nov 28 delivery in another state. It was for a surprise for our family we would be visiting. We did not receive a printout of our order. But I know for certain that the date to deliver was Wednesday, November 28. I did speak with the shop twice earlier this week about getting the tracking number, discussing the delivery date, and left a phone message prior to speaking to the shop with the delivery date. After not receiving my tracking number yesterday, I called this morning to find out the tracking number, only to find out the cake will deliver a day late. What a disappointment as we have to leave in the morning and will miss sharing this with our Montana family.

My suggestion for improvement at the bakery -
1. Provide customer a printed order information. At the time of the order and require signature.
2. Follow-up with email of order same as any online order.
If neither of these steps can be implemented, then all delivery orders need to be made online, no exceptions.

Any of these steps would have avoided the mishap with our order. I was actually in tears when I found out that we wouldn t have the cake for this evening. It s been 20+ years since we ve all been together. There is no getting this moment back.

We ve always had good service thru Paul s, but today I m at a loss. There seemed to be little concern for the error this afternoon.

B
4 years ago

Got 1 cannoli and 2 brownies. $4.37. Cannoli taste...

Got 1 cannoli and 2 brownies. $4.37. Cannoli tasted old, not too fresh. Brownies not fresh with a funky taste. Too much money for too little quality. However, their kingcakes are great,if pricey.

D
4 years ago

Always have King Cake, which is the best outside o...

Always have King Cake, which is the best outside of New Orleans. Enjoy many of their pasteries. Wonderful specialized cakes for any occasion. Friendly staff that will help you. They have a small cafe as well, but I have not tried it.

J
4 years ago

Indifferent employees that treated me like a burde...

Indifferent employees that treated me like a burden were our first impression with this bakery. We will be driving to other local businesses or Slidell or New Orleans in the future for any of our baking needs.

K
4 years ago

If they had more than one person that could take a...

If they had more than one person that could take a cake order it would be great.but you wait and wait till someone makes their mind up on what they want.after 45 min alittle too long.i ask the cashier whom was not busy is the lady helping the customer the only one that could take a cake order she said yes.after another 15 min goes by the the lady helping with cake order tells her to come help.
Other than that they are always nice.

C
4 years ago

Came here for breakfast for the first time and had...

Came here for breakfast for the first time and had the nastiest food.. ordered a bacon croissant and the sausage gravy sandwich. The bacon on the croissant was so hard it couldn't even hardly be chewed my daughter actually had choked on it. The croissant itself had an awful taste to it and was burnt. They still served it to me though and I know for a fact they knew it was burnt..how would you not know... The sausage gravy and biscuit was also very nasty. It had a very funky taste to it like it had been heated multiple times or something. I had went up the the counter 2 times 1 to take the bacon sandwich back and the other time to ask for something else to eat. Waited for like 8 minutes each time (no one was there except me, my daughter, and my mom) while there was a girl walking around behind the counter down from me, but didnt want to help. The staff was definitely not friendly at all and they were unprofessional. The wanted to just stand around and gossip, instead of finding something to do like make better food or make sure your customers have what they want or if they are satisfied. Overall I would have gave them 0 stars, but I had to stick with the 1. Will most likely not be going back and I do not reccomend them...

w
4 years ago

Around 1:00 pm, my mother and I purchased a sugar ...

Around 1:00 pm, my mother and I purchased a sugar free pecan cake from your store. We brought it home, and one slice was cut out of it. The cake itself, was fine. The icing, however, tasted like rancid oil. I then called on the phone, and spoke with a girl, telling her that the icing was disgusting, and she told me to bring the cake back and while we couldn't get a refund, we could get credit for the full price of the cake. My boyfriend brought the cake back, in the Paul's Pastry Box. He was greeted by an older man who then told him that they had no return policies but gave him three petite fours, a dollar fifty each, in return. The cake was fifteen dollars. Walmart has a better return policy on their food.

Edit: They contacted me and offered not only an apology but full credit for the cake. Added two stars for that.