My Honda s service engine light came on. Took it to several places in Lawton and got different stories as to what it was. The last place said it was the computer and it would be around $2400. Wanted another opinion and tried Patterson s service dept. They called back after checking it out and said our computer was fine and it was the fan that cools the radiator. Thanks goodness we tried them. They were very professional and friendly. Ended up costing 1/4 of the price of a computer. So glad we found them
I purchased a cute 2020 soul. The staff were friendly, fast with the paperwork, an helpful with all my needs. The deal was done pretty much over the phone an internet. We brought my trade in to the store, signed papers, an drove off in my new little ride.
Superior Service. A shout out to Robert and the mechanics in their service department for their excellent work in getting my wife's GMC fixed in a timely manner. Robert kept us up to date every step of the way, and made sure that credit was applied from our extended warranty, resulting in a greatly reduced expense. Also, thanks to Brandon in sales in getting us a loaner to use.
They have serviced my vehicle several times now and their service whether buying or performing vehicle services has far exceeded any other dealership I have done business with. Quick, professional, Efficient and detail oriented!
We bought a 2021 Buick enclave in wf and the sales young man ( Daniel Bianchi) that sold us the vehicle was super nice, very knowledgeable of what he was selling and explained everything inside out to us. Also Ryan in the financial department, explained the warranties which we are very grateful, great out come all around!
I purchased this vehicle from Elizabeth Speer at Patterson Mercedes-Benz today 7.20.21. She was very professional, thorough and delightful to work with through the process. Kendrick Jones also made the purchase painless and fast. If you are in the market for a vehicle, I highly recommend Elizabeth at Patterson Auto Group.
Somewhat of a mixed bag. For what matters (fair pricing) this place is great. They were fair in the sales and trade price they offered me. They got me in and out of the dealership super fast, too, which is awesome. The main feedback I want to leave is around the cleanliness of the car and the aggressiveness the finance manager was when offering add-on packages. I had to explain over AND over that I did not want gap, extended warranties etc. It got to the point that the conversation was just awkward because he did not want to accept no as my final answer. When I picked up the car, it was kinda clean. There was dead skin on the center arm rest and the dealer put so many random stickers on the car that it took me quite a while to remove them and clean the residue off. Overall, I am happy with my purchase and mostly happy with the experience at the dealership. Dont be so aggressive with customers on warranties, wheel packages and GAP, it's not a good look.
We bought a new pickup from Devin Davis and he went above and beyond in making us happy with the deal we got and the extras we asked for. Great customer service
If you want to get scammed when buying a car, head right over here! The dealer we interacted with, Chris Ingram, was very dodgy and rude when asked why a car is worth $14000 when it had dry rotted tires, low coolant, no gas, unexplained dents and gouges, and a dirty interior. Do not recommend.
Honestly, it's Texas, so I shouldn't be too surprised by the misogyny in the sales staff. But just because I'm a woman doesn't mean I'm incapable of buying my own car. If you have other options in car dealerships, choose one of them. With their reputation and now their owner's nefarious after-hour activities, this place is bad vibes all around.
