Patsy's Bay Marina

Patsy's Bay Marina Review

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R
3 years ago

Don't even think about dealing with these guys. W...

Don't even think about dealing with these guys. We bought a boat from one of their clients that stored their boat there and we were not from the area so we hired Patsy's to do some work. Everything they did was screwed up substantially. They charged $900 to take off some electronic equipment from the hard top so the boat could be trucked. Instead of just disconnecting it from the top and taping the wires to the hard top, they pulled them out all the way to the dash. Had to spend a few days fishing them back thru the radar arch and hard top. Then they left one small device on the hard top and the trucker had to climb up and remove it, there was no problem with his work. They told us that all the equipment was boxed and labelled. When the boat arrived it was all lying down in the cabin on top of some broken boxes with absolutely NO labeling what so ever and dented our teak floor.
We had also hired them to have our props machined at another cost of around $900. Then they didn't put them in the boat to be transported. They called us several hours after the truck left to say the props were still in their office. They blamed the trucker for not getting them. He had been there overnight and they didn't bother to tell the driver or put them on the boat. They had told the truck company 2 weeks before that the props were in the office but didn't move them to the boat. Another lie was that they didn't put them in the boat because they weren't in boxes and they didn't want to damage anything. Later we discovered they were in perfectly fitting boxes from the machine shop that did the work on them.
They didn't respond to our messages for a day and a half, then the response was that we owed them money they had not mentioned previously and when it was paid they would ship the props at our expense. Finally a few days later my husband arranged with the same trucking company to have an Uber pick up the props from Patsy's and meet up with the truck 70 miles away. Then the truck brought them to our area and we met with him and picked them up. There has not been even a "sorry" for all of this! They were greedy bumbling fools who have no professionalism whatsover in their work or attitude.
So far this cost us $250 for the uber, putting the boat on blocks for a week till the props arrived $300, don't know yet what the cost will be to fix the wiring they yanked out will be at least $1500 or more to put it all back together. Don't waste your time and money having any work done here.

J
3 years ago

I am a new boater. Patys Bay Marina came highly re...

I am a new boater. Patys Bay Marina came highly recommended to me after a less than favorable experience with Haverstraw Marina. The crew at Patys was helpful getting my old boat up and running. They were kind enough to offer a discounted rate on the season docking fee due to my late start. Much more personal and more friendly customer service. Way easier in and out to access the boat and for a fraction of the cost.

M
3 years ago

Bought a Wave Runner there this summer. Jimmy was ...

Bought a Wave Runner there this summer. Jimmy was fantastic. Straightforward, knowledgeable, and most of all, honest in negotiations- no B.S., no games, no hidden fees. And he had the best price. If you re in the market for a water craft, I highly recommend you speak with Jimmy before making your purchase.

W
4 years ago

just finished another winter season at Patsy's and...

just finished another winter season at Patsy's and wanted to say what a pleasure it is to be there. Mike and Jim run a professional operation with skill and humor. One experience stands out....I had an electrical problem on my outboard and asked them to check it and fix it. Their mechanic fixed it by cleaning all terminals and connections . Almost any other shop would have immediately replaced some parts. That saved me a lot of money and shows the "old school" approach to boating and running a Marina that makes me a loyal client.....

E
4 years ago

Boat my first Yamaha 195s boat at Patsy s Marina, ...

Boat my first Yamaha 195s boat at Patsy s Marina, The staff was very welcoming and friendly. Jim (very kind& professional)the salesperson was very knowledgeable, answered ALL my questions , rapid reply s via email. Jim went through every Single detail about the boat made it easy to remember all of it ,well explained! Everyone ask where I bought it and I recommended them all the Patsy s Marina. *****

J
4 years ago

It's just an okay Marina. Jim the manager is a nic...

It's just an okay Marina. Jim the manager is a nice guy and does a good job. Mike, the main guy who gets things done, terrific. It is also more reasonable than Havistraw Marina. If you like just cruising the Hudson it's good enough. The water is very low at low tide. Needs dredging. If you want to fish down the shore. It takes 2.5 hours to get to Sandy Hook.

Patsy's Bay Marina

Patsy's Bay Marina

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