Patriot Subaru Review

Corey & Bob worked so hard to help me finance my new vehicle and the experience was fantastic! I was sure I wouldn't be able to get into a car without a cosigner, but they made it happen! Buying a new or used vehicle at Patriot Subaru is always a pleasant and comfortable experience, from walking in the door to driving off the lot. The entire Patriot Team is kind, welcoming and thorough..from the showroom floor to Parts & Service! Thank you Patriot Subaru!

We couldn t have asked for a better sales person than Tony Roberts at Patriot Subaru! He is knowledgeable, kind and understands that buying a new vehicle can be stressful. He certainly made the entire process as easy as possible for us. I would recommend Tony, Patriot Subaru and the entire team without a moment of hesitation. Thanks again!

I am on my third vehicle from Patriot Subaru. Each experience has been wonderful!! One used Forester in 2007-ish, a new Legacy in 2013 and a 2020 Outback. The sales experience is pressure free. The staff is friendly, very knowledgeable and helpful-I would highly recommend this top-notch Team. Thank you to David Shoemaker who I believe is just as excited about the cars on the lot as the buyer-he makes the vehicle purchasing experience a pleasure with his helpful disposition and knowledge of the cars and the buying process.
Thank you Patriot Subaru!!
Miranda

Friendly, knowledgeable, efficient organization, pleasant waiting room, no waiting time to be seen, well staffed, job done in reasonable time. Will be back!

Until the other day I had never bought a vehicle from a dealership, I chose Patriot Subaru because I have friends and family who have bought through them and had high remarks, I am very glad I went.! Our salesman Bryan,C was outstanding. He was attentive and knowledgeable, and found exactly what I was looking for, between him and the rest of the staff I walked away with my 2012 Outback.!!! And I left very satisfied.! Thank you to the entire staff of Patriot Subaru.

I just recently bought a used 2017 Subaru WRX and I couldn t be more happy with the team at Patriot Subaru. Tony Roberts was my salesman and he was absolutely awesome to deal with. He was very honest, sincere, and straight to the point. Not only did he provide plenty of information on the car, but we had some great conversations too. Tony made the overall process so simple, smooth, and enjoyable. If you re looking for a car new or used Patriot Subaru is the place to go. They offer great deals and unbeatable warranties.

There was no pressure, just great deals and lots of laughter. I cannot believe I bought a car today.

These guys went above and beyond. Went in for an express oil change (couldn't swing the full service) and they were all incredibly friendly and helpful. Had a nice conversation with Alex from their service dpt. and he spent the time giving me useful recommendations on what products to use when cleaning / conditioning my car as well as the options I have for purchasing new tires. Unfortunately the stock tires couldn't make it much past 50,000 miles.. I'll be returning in the future for those new tires and any services & maintenance I need.

Awesome service
Cordial
Fast, yet thorough

Excellent staff and the best experience you can possibly get. David is a pleasure to work with. Highly recommend!

This was by far THE BEST experience we have EVER had leasing a car! Everything from the price, paperwork, delivery, transfer of tags/registration, etc, was smooth and exceptional! Mark, the GM, took great care in making sure we picked out the vehicle that would be perfect for our family. Dwayne delivered the car in pristine condition showing us every feature from top to bottom! We are so please and happy! THANK YOU PATRIOT SUBARU

My husband and I are very excited to be continuing to do business with patriot! We now have a WRX and an outback through them and they have been extremely helpful in getting us in the cars we wanted with the budget we have.

I am leasing my 2018 Subaru Outback at Patriot Subaru in Saco, Maine. The salesperson who assisted me and continues to be my contact person is Ian O Brien! Ian is not only knowledgeable about the Subaru lineup of cars, he is also personable, helpful and will go the extra mile for you as he has for me. Ian has become a friend. And I trust him. I have been a loyal Subaru Outback owner for 22 years! I always feel safe in my Outback!

Lance, Mike, Dave, Dutch, and Rebecca were helpful and professional throughout the process. Online inventory screening was helpful and efficient, with prompt response to information requests on four vehicles. Mike helped me check out the four stock numbered Outback wagons of interest, comparing their features to our 2012 wagon, as well as across the new models. We have always bought used vehicles, never brand new. Still, in current circumstances, buying a new car is worthwhile to us, this cycle. We had a smooth test drive, and are now the satisfied buyers of a new 2017 Outback. It's as if Subaru's engineers heard about our short list of complaints about our 2012 model, and resolved each issue! Many thanks to the Patriot Subaru team for all the help!

Everyone was helpful and professional. Communication was great and service was quick.

Just got a new vehicle from them a few days ago. Great customer service and sales team. They were very patient and easygoing. I love my new car!

Amazing car buying experience. I was aloud to test drive all the cars I was interested in and ended up landing a amazing deal on a brand new car!

The sales department at this dealership is the best. Thanks to the wonderful assistance of both my knowledgeable sales representative Teryn, and sales manager David, we were able to come to an agreement and purchase two new Subaru's within a couple weeks of each other. We loved our Ascent so much that we came back and purchased a Forester. We will definitely be going back to Patriot for all of our future car buying needs.

Everyone is pleasant and helpful. The waiting area is comfortable

Buy your next Subaru at Patriot Subaru! I worked with Corey and he was positive, upbeat, and creative in helping me get the car I was dreaming of within budget. Customer-centric care all around - before, during, and even after my purchase. I'll be back. ;-)

Amazing and professional dealership! I was able to buy my car with no problems and no stress at all.

Getting service done at Patriot Subaru in Saco is so convenient. On-line scheduling, quick in and out, hours that fit into work schedules, free wireless access and coffee.....plus really nice service associates who keep you informed about how your appointment is progressing and fully explain what was done. I give them an A+

Patriot Subaru for the win.
I had contacted the internet sales team about a car and they were prompt to respond. My first experience with Patriot Subaru was a positive one.
when I went in I was introduced to (Corey Creteau)#GOSEETHEGOATEE his knowledge of the vehicle, honesty and respectfulness made it all that much greater of an experience buying my first WRX
So if you are looking for a someone very pleasant to work with
#GOSEETHEGOATEE

Had my Ford Edge detailed, and Shawn did a phenomenal job! Winter and my sheepdog pretty much trashed the interior over the last few months. The price was very affordable for everything they did. It looked like a brand new car!
Zander was especially helpful and courteous with getting me a loaner and going over the process of the detailing.

Very helpful and knowledgeable staff. Always very welcoming and friendly. Would 100% recommend for car sales and service!

Dan was Pleasure to work with I hight recommend patriot subaru and salesman Dan McCall

I had my vehicle serviced , great experience. The staff was extremely helpful. Very professional. I highly recommend patriot subaru.

Went here for the first time yesterday to look for a new car. They were all very friendly. Credit isn't the best, they did all they could for me and I was able to go home in a nice Subaru. Jim was good to work with very friendly as well as Jackie. Will do business here again and recommend it to others.

Don't like going to the dealer for work but when you need to these are the guys to go to.

The service staff at Patriot is always being courteous and competent. This time Herb and Wayne tag teamed and did an extraordinary job for me. They genuinely are very caring and treat you like friends and family. I recommend them and the whole team without hesitation or reservation! I have purchased six cars from this dealership and the quality of the service department is a major reason why.

Great experience, no high pressure, Ian listened and helped us find the right car for our needs and budget. Everyone has been great from Finance Director to Service Advisers to Genii (geniuses) although we haven't needed much help so far.

Great dealership with friendly helpful staff with excellent service.

Great place to deal with. No pressure just awesome staff that makes car buying and service down the road a breeze

I first went to another dealership and didn't have a great experience. I then went to Patriot Subaru and met Rebecca. She was fabulous! Not only did she listen to me and what I wanted she was extremely knowledgeable about all aspects of the vehicles. David the sales manager and Jackie who finalized all the paperwork or also awesome. I can't say enough about how happy I am with my experience there and my new vehicle.

I am a longstanding customer of Patriot Subaru and I am more and more impressed with their customer service. Yesterday, I leased a car for the first time. The process was ultra-streamlined and efficient. Everyone was patient and helpful with my questions and concerns. I came away driving a brand new car and feeling relieved and excited about driving it. Thank you, Patriot Subaru!

While traveling through Maine, my outback started acting up, without an appointment we stopped at patriot SUBARU. The ladies in the express service were more than helpful, inmediatly they found the problem and fixed it. They, also, calibrated the tire s pressure, in less than 10 minutes we were back on the road. Kudos to all of them.

I had a different experience than the trend of most of the reviews here. That is partly because I'm pretty particular (some would say stubborn) about some things. Anyway, I was in the market for a new car, and I wanted to try just about everything before making my decision. I stopped into Patriot Subaru and met Matt Rieders. I can usually tell whether I am going to like a salesman or not within the first 5 minutes. Since I was trying out all kinds of different cars, I am always upfront with the sales people and tell them I am just considering options, and am not interested in leaving with a new car that day. The sales people I don't like, Matt Rieders included, immediately counter with something along the lines of "unless I find the perfect car for you, and then you will walk out with it here today." The sales people that I do like accept that I'm just looking, show me what I want to see, give me lots of info to mull over, ask if they can call me in a few days to follow up, and then send me on my way with no pressure. Some would argue that the pushier sales people are just doing their jobs. I argue that they are looking out for their interests, not my own. I don't care how good a deal is, I am not going to make a $15,000 to $30,000 financial decision without considering other options, trying out things multiple times, etc. So any sales person who doesn't listen to me when I say this, does not have my best interest at heart, and does not deserve to get my business.

So I did test drive a vehicle, and I did like it. I told them I now needed to go back to my other top contender cars, try them out as well and see how I felt and I might be back. They all of course didn't want me to leave, and kept trying to offer me the world to buy a car that day. They kept bringing other higher managers to talk to me, repeat the same questions, not listen to my answers and try and push a car on me that day. It took way too long from the time I said I needed to consider other options till the time they actually let me leave (I think they had my driver's license to copy it to get my information or something or I would have just walked out on my own).

Then my bad experience didn't stop there. Now the badgering begins. I visited on a Saturday, and when asked, I did say it was okay for them to call me in a few days to follow up. What I didn't want was a call the very next day (Sunday, seriously you're not working on a Sunday why would I want to get calls about cars on my Sunday as well?) Then every single day afterward, I got calls and emails, and mass emails and was otherwise bombarded by Matt trying to make a sale. After I bought a car (from someone else), I told him I was no longer in the market for a new vehicle. Then the emails switched to the flavor of, "even though we weren't able to get your business, please recommend us to others." I asked him to stop emailing me, and was ignored. So then I threatened to give a bad review if I got one more email from him. That worked for a few months, but then I got another mass email asking me to recommend him to my friends. So I am a man of my word. Here is my honest, but scathing review of his services.

Now some people might not have been bothered by what happened to me. As I said, I am very particular about some things. But I can honestly say that the way I was treated at Patriot Subaru factored into my decision to buy a car from one of their competitors, just up the street. I wanted my money to go to a salesman I enjoyed working with, who really did work to get me exactly what I wanted. Even if I did end up buying a Subaru, I would have gone to another salesman and not given Matt Rieders my business.

We just leased a crosstrek hybrid from Patriot. It feels like the entire staff was at the ready to support us all along the way. Our first contact with Sara E. was awesome - we were able to make an appointment ahead of time and it made for smooth sailing, feeling safe the whole time. The entire staff was bright, cheerful, and collaborative. Sara was no pressure and double (sometimes triple) checked everything when we asked for specifics. Thank you, Patriot!

My wife and I shopped for and purchased a new 2021 Subaru Outback from Patriot Subaru with Matt Rieders as the salesperson. Matt was knowledgeable about the product, cordial, very responsive to all of our inquiries, and candid throughout our experience - Whie we were just looking , after we decided to buy a new Subaru, and after the sale. He got us just the model, color and features we wanted at a good price. Matt was friendly and genuine . This was a no- pressure sale, absent of undesirable sales techniques that I have experienced elsewhere. We had another Subaru, purchased and serviced at other dealerships. After some consideration, we decided to buy at Patriot, and due to Matt s efforts, we sealed the deal, are very happy with our decision, and our new Outback.

Great sales process. Very detailed and knowledgeable about the products, not a "pushy" sales team. No pressure. Thanks, Matt - you're the best!

For years now I've been working with Corey Croteau at Patriot Subaru which has been extremely helpful and dedicated to educating me on what to purchase for my needs. He really knows his vechiles! Recently I had medical conditions and had lost my job for; I was still contracted in a two year lease! Corey helped me with the avenue's I needed to do and made arrangements for me that I will be eternally grateful for! He told me to trust him and I did which some people would say never to trust a salesman! But Corey stands out above the best as far as I'm concerned. I will always be grateful for his help and Patriot Subaru because they are a great team, friendly, great service and what they say they will do for you they do it with a smile! Thank you again team for your help in my time of need, you've saved me my great credit rating as well as finances in my difficult time. I wish you all best of your endeavors!

I am on a 3500 mile road trip from Tucson to Cape Breton, Nova Scotia. En route, my check engine, ABS and cruise control lights on my Subaru Forester 2010 went on. A car place in Oklahoma turned them off and they came back on in Lowell Massachusetts. I am weary of Subaru dealers because the manager in Tucson scared me away years ago.

Enter Patriot Subaru....

These people are very special, from the parts manager to the check in people to the service manager. Right away, I trusted their knowledge and their fairness. As a woman, absent real car knowledge, I have to rely on intuition more than I would like.

The short of it was I needed new wires and plugs. My car revved in new ways when I left but all the lights went on two days later when I was an hour and a half shy of the Canadian border. I turned back toward Portland.

My problem, Subaru said "Was human error". Their mechanic didn't get it quite right. Telling me the truth was pretty outstanding. Between Zander and Glen Reed, they bent over backward to compensate me for a lost day. I was stunned. They could have said it was the catalytic converter. I would never have known. But they admitted a mechanic didn't fasten the wires right to get the proper connection. And then they made me more than whole.

I may live in Tucson but I travel west to east , yearly. The people at Patriot Subaru are now my mechanics.

Make them yours.

My experience at Patriot is excellent: Any dealership can give a buyer a great deal. I personally shop where I can get great service. That's why I continue to do business at Patriot Subaru. Wayne Durgin in the service department is excellent friendly and knowledgeable . Overall pleasant and fun to work with. Looking forward to my next Subaru Outback purchase and seeing Wayne's smiling face. Larry Pritchard

I was driving on 95, when I sped up to 65 the front end of my car was shaking badly! I got of the highway and drove slowly to Patriot. They took me in without an appointment and fixed my car. It was packed snow inside the wheels of my car. They power washed the wheels and even washed my car. The charge? $00.00! Thank you Patriot!!!! Your team is great!

My wife and I are so happy with Whitney and the Patriot Subaru employees for their hard work and dedication. Can't wait to work with them again.

This is the second Subaru Forester I ve purchased from Patriot, and I worked with Corey Creteau both times. Corey is great to work with and made the experience fun and easy. He s always there if you need him and responds quickly to any message. I know my Subaru will last a long time (my household now has two Foresters), but when I need my third, I ll definitely be back to see Corey at Patriot.

Crap service. If you give them a bad review they will harass you until you take it down before they will consider helping you.
BBB.

I dealt with Lance and I have to say, as well as being informative he was very professional and easy to talk to. Answered every question I had and helped me on the road to get a great car. Thanks everyone

What an EXCELLENT experience! Rob and Lou has us in and out in less than 3 hours. Now that is the way car buying should be!!!

Customer service here was fantastic. They really wanted me to love whatever car I chose and took the time to go through the differences that each had. Definitely recommend!

They are professional, organized, and performed a good job on my vehicle. I am pleased with their performance!

I can t scream load enough how much I enjoyed my experience here. Ian is an excellent salesman. Very cool, relaxed and upfront. I got a fair price for my trade-in with very little negotiation. The sales manager and finance manager were both very cool as well. Go here to shop for a great car, and pet a couple of dogs while you browse. Ian, I ll see you for my next one. #buyinfromobrien

I bought my first car through Patriot, the salesman Jim did anything to sell me the vehicle, including deception, and degradation.

The salesman was rude, saying things in front of other customers, such as this is too much car for someone like you . What is that supposed to mean? Extremely unprofessional and discouraging.

Sales team explained to me that they did the spoiler on my car. The spoiler was held on by two 10mm, one 11mm, and a self-tapping screw. The spoiler has worn through the paint on my trunk lid. Patriot refuses to give me any sort of resolution to why this happened.

They sold me the car with an extra exhaust, when I went to pick my new car up, I was told the mechanic took the exhaust home. Very sketchy...

My car was inspected by patriot prior to them realizing I needed a third brake light to get an inspection sticker...?

Mechanics fixed the sunroof they broke, and left me with grease covered fingerprints on my headliner. The headliner is tan and they are beyond obvious. Patriot refuses to take responsibility.

First let me say, I HATE buying a car. However, my experience with Patriot Subaru may have changed that. The salesman, Tony Roberts was personable, helpful and really wanted me to be happy with my car. He PATIENTLY answered all my questions was well-informed and thoughtful. Lee, the finance man was also great and spent time explaining the paperwork carefully and completely. The "Subaru Genius" was both patient and knowledgable. It was a perfect day! I will recommend your dealership frequently to anyone who is thinking about buying a car. Thank you. Mary

My wife and I have purchased a few cars through Patriot Subaru and Vinnie M. We've always been treated like family every time. People who care about doing what's right for you. We highly recommend Vinnie and Patriot Subaru!

Top notch service, A+, 12K mile service and inspection in under an hour...thank you!

No pressure sales pitch, they let the car sell itself

I have a Kia Spectra that I've appropriately named the Windfalcon, because it's faster than a falcon and louder than a wind. And as the Windfalcon goes up in years, it needs more service than it used to. I don't take it to the Kia Dealer for service. I bring it to the Subaru. That's how good it is.

Just bought a 2013 Outback from Patriot Subaru. Car is incredible, everyone at the dealership was friendly, helpful and wonderful to do business with. Just moved to Maine and really glad I found them. Highly recommended.

We have puchased two vehicles from Vinnie at Patriot. The process was very consultative and low pressure. Vinnie took notes on our needs and budget and presented options that would best fit our needs. After the success with our first vehicle they were our first choice to check with and will continue to be for any future vehicle needs.

Let me start by explaining, I haven't negotiated a new car deal in a dealership in 24 years. In that time I purchased 6 cars, all through the internet.

We visited Patriot Subaru with the intent to only test drive the Outback and the Forester. My wife's and my first impression was that we appreciated that the staff at Patriot Subaru was taking the social distancing and face mask seriously. Katherine Riley made the appointment for us, and came to greet us when we arrived. Katherine was very responsive in calling me back to make the appointment and ask pertinent questions for what we were looking for.

Mike Noonan, was the customer service rep who quickly got keys and plates for both the Outback and the Forester. He spent a few minutes with us, looking over both cares, pointing out the differences and answering questions. When the test drive was over, Mike was the opposite of pushy. We allowed him to earn our business, and he came back with a fair evaluation for our trade in. When I expressed concern over the total deal, I gave him a range as to what I thought it needed to be. I was fully expecting him to come back with the bottom number, and was pleasantly surprised when he came back with the upper number. He was very helpful in getting our new car ready for us, and made an appointment to go over the new car when we come back with the title to pick up our registration.

Shawn Lajeunesse, was the business manager who took care of the purchasing paperwork. He was very friendly, accomidating, and got us through the paper work quickly. He didn't apply any pressure when we turned down the added insurance. My wife and I appreciated that he wiped down his office before we came in.

Overall this was the best experience we have had in a car dealership. Never have I been able to take the new car with me within the time it took us to do the paperwork. I've purchased 5 Toyotas in the past 24 years and I don't have a relationship with any of the 4 dealerships I purchased them from. I would buy another car from Patriot Subaru, and I would highly recommend them to anyone looking to buy a car today.

Very good experience. Responsive staff and congenial assistance.

The dealership Put in the extra effort to find the car I was looking for.

Long wait. We decided the car at 930 didnt get out till 1215. That being said friendly and helpful staff. Go see Mike avery. Great guy talk to my wife instead of me since she was buying the car not me.

Dustin worked very hard to get me my dream car in my budget! I appreciated the quick & friendly service.

I recently purchased a Subaru Crosstrek from Patriot Subaru. I was not planning to purchase a car, i was just researching my options. Justin Kimball, introduced me to the Crosstrek. There was no pressure to make a purchase, however he found the perfect car for me. I bought it. Thank you.

Solid experience buying a car. I felt no pressure and felt like I received a good deal. Tony was a good salesman who paid attention and wasn't in it for the "now" sale. He also went back after the sale to reach out to the previous owner about getting the second key and followed up a few days later.

Would buy a car from them again!

Today my husband and I bought our first Subaru. Seven months ago my Dad suddenly passed away. My Dad was a car dealer so going to dealerships is something that stirs a lot of emotion for me.

Our experience at Patriot was amazing. There are so many good vibes. We have always wanted to support them because of their work with the Maine community, especially Camp Sunshine and Strive.

I have always wanted a Crosstrek but didn t realize how much until I drove it. I have never been so excited to drive a car.

I genuinely want to thank Corey. He made an experience I had been dreading, relaxing and even fun. There was no pressure and very transparent honesty. I told him about my Dad but I truly don t know if he knows how much I appreciate the experience he provided to us today.

Jackie did our paperwork and she was the cherry on top. We absolutely loved the time spent with her. She was incredibly knowledgeable. I realize this is an odd thing to have enjoyed as it involved filling out financing paperwork.

Overall we can t say enough. Definitely not your traditional car buying experience. I am so excited to officially own a Subaru.

Tony and the other staff at Patriot were incredibly respectful but most importantly patient. They gave us the space to make reach a decision and didn t rush us. I did not feel like I needed to barter and when they came back with their first offer I truly felt they were giving me the best price. I have recommended and will continue to strongly recommend this dealership to all my friends, family, and colleagues.

Always very accommodating,very personable employees. Never had a bad experience there

I worked with Corey while in the market for a new vehicle. He is very professional to deal with and would highly recommend him to others

I really appreciate this dealership s time and energy devoted to outstanding customer service. Wayne Durgin took charge of our 2014 X-Trek issue and made sure that we got more than the service we sought; he made sure that we got the service we needed, while exploring whether that safety-critical work could be covered under warranty. It was.

Wayne, please share this rave review with the technician who came in on the Saturday before Christmas to finish the work on our car.

It has been written by marketing expert Harry Beckwith that the marketing of services is much tougher than the marketing of a product, because one is selling the invisible. Service is intangible at the time of purchase. It is a promise made on that purchase date to step up if and when service should be needed at any moment in the foreseeable future. The person or business making that upfront promise of future service at the time of sale must earn the trust of the purchaser, recognizing that they now owe the purchaser service that meets or exceeds that buyer s expectations.

We could have bought our Subaru elsewhere in early 2014. Another Subaru dealer a bit further up the coast did not show us their service area first or even at all. Patriot Subaru did. Nor were warranties discussed by them. Patriot showed us two...that would run concurrently until we hit 100,000 miles, with one limited warranty uniquely designed by Patriot Subaru then continuing for as long as we owned our Subaru purchased at Patriot Subaru.

Thank you, Patriot Subaru, for earning our trust repeatedly, but especially this past week.

I say this after a career devoted to improving services marketing in the property/casualty insurance and nonprofit sectors. A tangible product can easily be seen as a commodity, with price and features the driving factors in the purchase decision. Patriot Subaru service differentiates you from the competition and earns customer satisfaction, loyalty and public gratitude like this.

The team at Patriot Subaru went above and beyond to make our 2019 Forester purchase a dream come true!

My 18 year old son was ready to make his first big adult purchase and buy a car. After having a very unprofessional and shady experience at a different dealership, we luckily were able to get his deposit back and take our business elsewhere. We found a car online through Patriot Subaru in Saco and decided to stop in and see if we could test drive it. Mike MacDonald was our salesman and by the time we got there, had the car backed up and running with the AC on. I briefly told him about our not so good experience at the other dealership, and asked if I could get a car fax... he already had one printed and in a folder in the car, which they do for all their used vehicles. (What a relief!)
We took the car for a spin, my son loved it! Mike was very professional while talking numbers, and they worked with us to get the best price for my son. Within an hour they had the financing complete, the car filled with gas, and the paperwork ready to sign! Not once did we feel pressured, nor deceived, and Mike stayed past closing while we completed our paperwork with Jill Sorrentino who was also so accommodating and pleasant to work with! I want to thank Patriot Subaru for turning our day around and being so professional, but especially for helping this mom succeed in looking out for her son! You guys rock! I will recommend Patriot Subaru to anyone looking to buy a new or used car!
Thank you so much~
Shari & Dalton Casey

Bought a Subaru 08 Impreza in 09. The car had 30000 miles on it and long story short I could of bought a brand new Impreza for $500 bucks more. I wasn't planning on buying a car I was there getting my Forester worked on and just started talking to one of the sales guys to pass time. We started looking at cars and I figured that since I met these guys at a Chamber of Commerce event they would be straight forward. I got ripped on my trade in and on my purchase.

I am writing this review now because I am looking for a car again in my online searches I came across a Forester. I began texting a sales rep about it and saying the price doesn't match the vehicle. Sure enough same games over again. Saying all the features where not listed on the sit and that the car was a real steal. They said I should come down and look at it because its the last day of the month. Insinuating that's when the deals happen and then turned around and said they don't make deals. So why would it matter what day I come down? When I brought up my previous experience I was totally disregarded.

Two weeks ago I made an appointment to get the key fob for my Subaru replaced. Showed up to find that they were out of the part, work can't be done. How do you run out of a part for a appointment scheduled two weeks out? Why didn't I receive a call to inform me this work couldn't be done?

Never look forward to visiting a car dealership. That said, the Patriot staff was super chill and Dan McCall treated me well and made me comfortable through the process. I was in and out in less than 2hours.

My experience at Patriot Subaru was totally pleasant due to one person primarily, Teryn Austin. She was completely knowledgable about the product, as well as friendly to talk to. She made it easy to finalize the deal. The financial process was well organized due to Tim s expertise. Overall, thanks to all of you at Patriot for handling what is usually somewhat less than pleasant, truly an enjoyable experience

I just bought a car here today. I would recommend this place to a more experienced car buyer. Or bring someone with you who is.
This is my third car. This process was far more confusing than any before. Nothing was explained very well and though they offered I didn't know what questions to ask.
Matt was my salesman.
They're not interested in letting you take your time to drive as many cars as you want. Which is what I really wanted to do. Other dealerships let you walk around the lot and see what's there. They take you inside and give you a list. I suppose it's up for preference.

Everyone was very nice and helpful here at Patriot Subaru. They made the buying process of my new Subaru Outback Limited easy and painless.

Matt, Shawn, and Jay Brown were the best! They gave my friend a great deal and we walked away with a tv; what s better than that??

Great, comfy waiting area. Service people are very helpful.

Words cannot describe the amazing experience I had at Patriot of Subaru. I came in mind with certain expectations of the kind of vehicle I wanted to get and it had to fit within my budget. Not only did James go above and beyond finding the vehicle I wanted but truly made me feel like my business was appreciated. If you ever looking for a great Subaru at a great price, this is the place to be.

Quick, friendly, and a fair price!!! Got me in a car in one day, trade in & all. Definitely worth the drive from New Hampshire!!!!

Great experience with Pat Kelly and Shawn Lajeunesse to trade up to a 2019 Outback Limited.
Very happy with the test drive and safety features of the new car.
Didn't feel pressured during the financial transaction-thanks to Shawn!

I love taking my car to Patriot. I know I may pay a little extra by going to the dealership but the staff is amazing and the service is great!

I came in for an oil change, inspection sticker, and tires rotated and balanced. The inspection sticker was free as always. But silly me, I had neglected to update my registration. Luckily, I was able to go online and do it right there so I wouldn't have to delay my sticker. Very convenient!!
I would have given 5 stars but for the fact that I was there for quite a while. The service crew is always friendly and able to answer any questions I have.

Quick oil change no appointment
Professional Courteous Easy
In and out in 30 minutes- WOW !

I was on vacation and discovered that my cigarette lighter adapter wasn t working (I was using it to power my cooler). I called Patriot Subaru and asked if they could fit me in without an appointment as I was pretty sure it was a blown fuse. Wayne was very accommodating and I was in and out in 30 minutes.

I always make my appointments with Herb J. I live closer to Evergreen Subaru and Pape Subaru, but i drive right by both of them to get to Patriot Subaru honestly just because Herb works there and I like giving him the business.

I love driving my new outback. I've always enjoyed going places but never really enjoyed driving to those places. I can't remember the last time I enjoyed driving my car. Ask for Matt and you'll leave Patriot a happy driver.

Sara was friendly and helpful without being pushy.
She answered all my questions and was a joy to work with.
This dealership was a little out of my way, but with a great sales staff, friendly low pressure environment, and exceptional pricing. It s easy to see why so many people have a great experience at Patriot.
Make sure to ask for Sara. You ll be glad you did!

IT's always a pleasure to do business with Patriot Subaru in Saco. They are friendly, personable and fair. I appreciate their social consciousness too. I could go to a dealership much closer to my home but I continue to go there because of such great service.

Awesome experience every time. I bought a WRX last year and the process was as easy as it ever could have been.