Paradise valley hospital Review

Worst hospital. After my husband's surgery
Staff seemed to not know what was going on
I had to call his doctor myself for care instructions . I didn't want to leave but had to because "covid" at discharge they brought him down in donated raggedy clothes three times his size wearing only socks . They lost all his belongings and all they had to say was "sorry that happened " seriously?? Having a loved one in surgery is stressful enough. But picking them up in bad shape looking homeless was just too much ..worst experience

I have lived near PVH for over fourty years. I worked in nursing service at UCSD Med several years. Although PVH changed management different times and even been called Death Valley by a few, I always believed in PVH. I received top treatment everytime I was went to ER or admitted. In April 2020 while I was admitted for diverticulitis infection. I ended up also having to receive additional treatments after testing positive for covid. NOBODY in the world seemed to know how to best test whether nasal swab (which company had the most accurate and fastest results etc.) deal with positive test result verses positive with symptoms or just how to handle this at that time.
PVH nurses, phlebotomist, laboratory, x ray techs, respiratory therapist, janitors, food service, and security personnel displayed that they all were still the best of the best! I discharged after fourteen days and went to stay at extended stay hotels in Mission Valley paid for by my sister Kathy who is a administrator at Kaiser Permanente in Los Angeles. My relatives bought 4 dozen donuts from Winchell's across the street from hospital to give to the PVH staff (on the floor where I stayed for 14 days ) I only marked this review with 4 stars because the ADMINISTRATION of PVH people confused me several times. The social workers informed me they set me up to go to hotel all expenses paid for two weeks after my discharge. The administrators retracted that promise and sent poor social worker to tell me that a day before discharge. No place is perfect. Sandra Washington Harrison.

If I could give this hospital zero stars I would! A family of a 16yo who suffered a gunshot wound was refused access to him and made to wait outside for 4 hours before finally getting an update (a tragic one unfortunately) . The lack of empathy and communication is awful and if this was my kid I would be beside myself and taking action. No one was allowed to see him or get an update for 4 hours!!!!! These are human lives you are dealing with. I am a PA and would leave this place soooo fast if I worked there. You would be better off closing and forcing people to go to others hospitals who actually care!

Amazing staff!!! Genuinely care about their patients!! Are quick with time but are precise and kind!! Thank you so much for all your hard work.

My experience at Paradise Valley Hospital emergency room was outstanding. Staff made me feel comforted and cheered me up. Very professional and gental with my sprained knee. I felt like a little kid and got the best treatment . THANK YOU SO MUCH!
-Trevor J.

The staff was nice and listened to my concerns. The hospital was clean and I had my own room. They went over a plan about my symptoms and were very clear and patient.

They were very thorough in what did to me they were caring and in time was not to long of a wait very sanitary and clean good experience

Great location. Lots of free parking. They follow COVID guidelines. Staff are friendly and helpful.

Nurses were kinda harsh all Philippinas. Need to be more caring, gentle and loving.

Only one nurse Hispanic her name was I don't remember quite her name I think was Alissa was very sweet and kind and caring.

The social worker Monica was so harsh too.

I was admitted to the Emergency Room at Paradise Valley Hospital and the care was wonderful. I entered feeling extremely frightened do to the "unofficial" diagnosis I received from a physician I saw earlier that day who stated" I think you need to go directly to the Emergency Room!" As I enter the ER I was greeted by a young lady who registered me for my care and was immediately taken to a room where the nursing staff and physician were right behind me. Having heard the word "aneurysm" from the physician I saw earlier in the day you can just imagine the fear I was experiencing. Once I was in the bed and things were happening around me I couldn't have been more please nor better taken care of anywhere else besides Paradise Valley Hospital Emergency Room. Thank you all for your professionalism, the care you showed me and the treatment you provided. I applaud all of you!!