Panco management corporation Reviews

I received a call today about a $58.00 water and sewer balance. Not $580.00 but $58.00. Really Panco??? During these times, you are so insensitive and desperate that you have your employees making calls about a $58.00 balance especially when it s absolutely ridiculous to have a $58.00 water and sewer bill per month for one person. Not to mention, the $5.00 admin fee that you charge per month just to pay rent online. I felt so sorry for the lady that called. She was really nice and professional. Just following your petty orders. You should be ashamed. How about you fix the potholes that I have to ride over and cannot avoid every time I enter into my garage. How about you resolve my refrigerator issue where my ice tastes like metal and I ve entered at least five work orders over time and no one can permanently fix it.

If I could give these people a negative response I would. The office held my packages hostage as they're only open during regular business hours. I told them I was at work and would collect them when I had non work time. They returned my things, no refunds. Don't live in this ghetto. Five bucks a day for parking visitor. Roaches. Syringes n y the trash. Stay away.

Hi, I live with my wife and daughter in your wonderful gated community in Watchung NJ. Residents are paying $22 for gates that work which they are not. They get busted in almost every night and I talked to a lot of the residents and we agree that we should have a security guard in place in our back entrance. I know there is no booth for them now but you guys should build one. Sit up in corporate and I don t think you guys know how it really is here. I would like to see you live here, oh wait you wouldn t because it s horrible. You should not advertise that you are a GATED COMMUNITY in Watchung BECAUSE YOU ARE NOT!! Phone calls rarely get answered back from the leasing office, is this good customer service? You know the answer to that is, by the way the price tag is not worth what this place is now. I could see maybe 10-15 years ago but not anymore. Residents are paying a lot of money for this poorly run staff and company. Have a fantastic weekend!

Your disappointed resident

Chris

Worst place ever lived
Point @ Marlboro
Fire current manager

Panco has created an incredible launch pad for growth, for me and for my team members. I absolutely love the people I work with every day and feel lucky to have the opportunity to evolve my career in a way that broadens my horizons.

I could not be happier working for Panco Management. Everyone is fun and great to work with. We really have a great team and I look forward to the many, many years to come!

This is my first time renting an apartment and to say I am disappointed is an understatement. I attempted to contact Panco Management directly via the contact us link on their web page and this was months ago, no response. The Point in Annapolis is dog friendly but the grounds are not suitable for walking your dog safely or hygienically. Not only is there glass all over the grounds frequently, there was a dead bird for over a week in one of the main "dog friendly areas." On the back side of one of the buildings there is plywood & a DirecTV dish that has been sitting there, also for months. I have complained when the trash can(s) were overflowing with dog waste and most recently because it doesn't look like anyone ordered dog waste bags they provided tenants with The Washington Post newspaper bags...AWESOME!

It took months for a transition strip to be installed between the kitchen & the living room leaving the possibility for damage to the corners of the carpet/tile for five plus months. One repair technician entered my apartment without contacting me first despite me having a not so friendly dog despite a note being left on the maintenance ticket to contact me before entering the apartment to allow me to put my dog away. These are just a couple of the issues I have had with this particular place.

My experience with The Point in Annapolis has been extremely underwhelming despite an overall friendly staff although the "management" takes weeks to get back to you if they do at all. My lease is up at the end of September and I will most certainly NOT be renewing. As a General Manager of a facility it is disappointing to see the wrong leadership in place for a place that could be run so well! I hope this helps someone in the future!

Employees drop 5's; residents drop 1's, sounds right. I moved out at the end of my 15-month lease and within 30 days received an invoice for over $850 in damage to the carpet. They replaced the carpet in the entire apartment even though the damage was only in the living room. The damage wasn't even bad enough to need to replace the carpet; the invoice grossly overstates the damage observed during the final walkthrough. When I moved in, the place was filthy, with caked dust on top of stuff, and flimsy blinds already showing pet damage. They had a contest in September for a big screen TV if you left them a 5-star Yelp review in their presence -- classy (read mine there if you're motivated). I have neighbors that have been battling pests since the day they moved in. They change their word; I had in-writing confirmation that the $400 amenity fee would not be an annual thing, but when my lease was up there was an amenity fee. I had to really press on them to get them to drop it even though I had the emails where they told me it wouldn't be an annual thing. They will not discuss with me how they came up with their number for the carpet, yet if I don't just pay it they will send my account to collections. I may just pay it and then sue them to get it back.

I reside in the Point of Owings Mills. My son's bedroom has been infested by BEES for over a week. I put in a maintenance request; Pest control came out, sprayed, knock the bee nest down, and sprayed the windows. The next few days, my son continue to get bees coming into his room. I made a second and third complaint, the office responded by telling me that my son and I have to wait till Wednesday for the Pest Control guy to come out again. I will be following up with my complaint with Corporate when they open Monday morning.

I would give zero stars if I could!
I lived in a property under panco management. I left the apartment in perfect condition and was notified by the leasing office my deposit check was sent 18th September 2019. The property has been then sold, the manager (Francisca Martinez ) moved to this property at Elkridge. Guess what? I have not seen this check and it is almost November! Francisca Martinez is irresponsive, they do not want to provide any other person's contact information who hopefully would be more professional.If you care about money and fairness - AVOID PANCO!!!