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Our 4K 55" TV at 3 years old developed a problem. ...
Our 4K 55" TV at 3 years old developed a problem. We contacted Harvey Norman from whom we purchased the TV. They organised with Pansonic a complete replacement at no cost to us , including installation on the wall. Thank you Harvey Norman and Panasonic for standing by their product!
A
Great customer service for Panasonic washing machi...
Great customer service for Panasonic washing machines.
They use "Axial Appliances", who can only pick up during working hours within a rough 5 hour timeframe.
But they repaired my machine even just after the warranty for free! Thanks!
T
Great website for Panasonic goods and their detail...
Great website for Panasonic goods and their details.
C
Outstanding service from their spare parts departm...
Outstanding service from their spare parts department.
K
Purchased a microwave from a local dealer. Took it...
Purchased a microwave from a local dealer. Took it for a warranty repair after 3 weeks due to a high pitch noise that is always there even when not operating and can hear it several meters away. Had to take it back to the service agent 3 times over the next 3 weeks then they finally had Panasonic look at it themselves. They gave it back to me not fixed. The Panasonic technician (not the repair agent) blamed the power supply and said they are all like that though I know if their design was better this would not be a problem. He also said that my hearing is too good and that the position it is in is probably the problem though I have tested that and it is not the case. I cannot recommend anyone purchase anything electronic from Panasonic. They do not take responsibility for bad design and make issues with their products their customers problem.
M
Our 4 yr old TV developed a fault and was taken to...
Our 4 yr old TV developed a fault and was taken to 100% Leader and Watt in Palm North. Leader and Watt contacted Panasonic NZ. They replaced the TV, delivered and set it up with no cost to us. Thank you 100% Leader and Watt and Panasonic for excellent service.
S
Wonderful customer service. The team responded to ...
Wonderful customer service. The team responded to our enquiries friendly and efficiently. The team is very helpful. Highly recommended.
h
Worst costumer support you can imagine! Bought for...
Worst costumer support you can imagine! Bought for more then 5000$ turntables and I am still waiting for response, they ignore my emails.
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About Panasonic New Zealand Ltd.
Panasonic New Zealand Ltd. is a subsidiary of Panasonic Corporation, a global leader in the development of diverse electronics technologies and solutions for customers in various industries such as consumer electronics, housing, automotive, enterprise solutions and devices. The company has been operating in New Zealand for over 50 years and has established itself as a trusted brand among Kiwis.
Panasonic New Zealand Ltd. offers a wide range of products and services to meet the needs of its customers. Its product portfolio includes televisions, home theatre systems, cameras & camcorders, audio systems, beauty & grooming products, air conditioning systems and home appliances such as refrigerators and washing machines.
One of the key strengths of Panasonic New Zealand Ltd. is its commitment to innovation. The company invests heavily in research & development to create new technologies that can improve people's lives. For example, it has developed cutting-edge air conditioning systems that are energy-efficient and environmentally friendly.
Another strength of Panasonic New Zealand Ltd. is its focus on sustainability. The company recognizes the importance of protecting the environment for future generations and has implemented various initiatives to reduce its carbon footprint. For instance, it has introduced eco-friendly products such as solar panels that can help households generate their own electricity.
In addition to offering high-quality products and services, Panasonic New Zealand Ltd also provides excellent customer support through its network of service centres across the country. Customers can rely on prompt assistance from trained technicians who are equipped with state-of-the-art tools to diagnose problems quickly.
Overall, Panasonic New Zealand Ltd is an innovative company that offers high-quality products and services while also being committed to sustainability efforts aimed at reducing environmental impact for future generations."
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Panasonic New Zealand Ltd.
4.1