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If you want to have mental health problem, deal wi...

If you want to have mental health problem, deal with Pan Am. last thing you want in life is working with them. and it's so funny how the workers of Pan Am came here and put 5 stars!
After a week staying here, the bathroom started leaking from upstairs and the paint started peeling(and the prices are high as it's a luxury place, but third world houses are much cleaner than this, the constructions going on and blocked all the sun light and view, they knew that but they still charging us for a place with windows, you could call it sales, but I call them liar)
I started contacting Super and he's not available as always, after a week communicating with Super and Management, the scheduled a person in work hours with a day notice, and they don't tell you exact hour to take an hour off, you have to get the whole day...
and I took a day off and nobody showed up... again after a week some one showed up and I had to get day off with short notice again...
they came and I kept saying it's leaking and they just paint the ceiling...
the problem started after a couple of weeks again and and now it s more than 10 month after and it s not fixed yet

and after this long, after calling 1000times to management, the super came again and he said it s just water!!!)

And it is just one of the problem, there is an issue every day and every single time, I have to take day off with short notice cause they only let you know not even a day before, the evening before and always nobody show up and you have to do that 100times util someone shows up.
I lost my job because of all this short notice days off.
of course the super keep saying you don t have to be home, just give us permission to go to your home but I m not comfortable having someone going to my home without me being there
if you don t care and also don t mind taking months to have some problem fixed and have mess at home for months, then it might be not bad for you.
I had the contract for 2 years and after a year, for all these issues that it s not a civil place, I don t find this place healthy to live anymore and want to move out but they don t let me.
they re saying you have to find a replacement yourself but you can not post it in StreetEasy(the law is they have to make an effort to find tenant as well... but it s funny, they don't even let us post it on the only place New Yorkers look for apt)
but with all these issue, anyone see this apt, they get disgusted and leave and kind of look at me in a way that how you pay this much for this place...

I live in a Pan Am building on W 16th st and could...

I live in a Pan Am building on W 16th st and could not be happier. Our super, Jose, is amazing and has helped us out every time we've asked him for it. He's also very friendly and always made us feel welcome ever since day 1.

Our apartment is perfect.. location, views, sunlight, space, renovated hallways (and more renovations to come!). Couldn't be happier with our apartment and all of the staff that makes it possible. YAY HOME!

Slumlords!

Slumlords!

The building on East 45th street in Manhattan has a roach infestation. Management will claim they are doing their job to resolve the infestation. Move anywhere else but here!!

Absolutely horrible people to deal with. After I m...

Absolutely horrible people to deal with. After I moved out they incorrectly charged me rent, didn t answer the phones or my emails for WEEKS and the response was well, I m busy I get over 50 emails a day how embarrassing ... it s now been a full month and I still haven t got my money returned to me. Wouldn t recommend renting from Pan Am to anyone, ever.

The worst company I ever interacted with. It's bee...

The worst company I ever interacted with. It's been over 80 days, and they still have not returned my security deposit. Sang Evers was very rude on the phone. I let her know that it had been over 80 days, and she refused to help. She just wanted me off the phone. I have never dealt with such lack of professionalism.

Pan Am Equities, Inc.

Pan Am Equities, Inc.

1.9