Potential Wasted by Unethical Leadership and Poor Service
(First, I'd like to point out that many of the reviews for PAMCo are clearly written by the same person - the sentence structure is almost identical. )
PAMCO has the potential to be an excellent HOA management company, as they have the knowledge and experience to do so. Unfortunately, the owner, Doug Plas, does not value loyalty or integrity - if he did, he would not have taken one of his past executives for granted or treat that executive as badly as he did. Doug hires people like himself - unfriendly, unsympathetic, and simply unkind.
This is reflected in the service PAMCO gives to HOAs - they are not easily accessible, the customer service is lacking, and their moral compass is clearly not where it should be.