Palo Verde Behavioral Health Reviews

Hello,
I did not enjoy my stay here. The staff was cold and uncaring to the patients. They had no interest in the well being and mental health of their patients. All of their treatments were ineffective and a waste of time for everyone involved. This facility s primary strategy was to blame their patients for their mental health issues and expected you to just get better. The food was okay. The pricey treatment was in itself a significant problem as well, especially for such little help it provided. Please, spare yourself the anguish; do NOT come here. Also, do not tell me to comment on your website, I already did.

Best regards,
Concerned Patient~

I want to share a recent disturbing, humiliating, and dehumanizing experience at Palo Verde Behavioral Health.

I was looking for outpatient therapy and I chose Palo Verde from a list on my insurance company s website. I called and asked to make an appointment for outpatient therapy and they told me I had to come in for an intake appointment.

I went to a walk-in intake appointment at the location on Craycroft Road. I was taken back to speak with the intake person. Very quickly it was obvious that they did not offer what I was looking for outpatient talk therapy for depression and anxiety issues meeting once every two weeks or so. I got up to leave and the door to the outside was locked. The intake person said she had to talk to her boss and disappeared inside another locked door.

I knocked on the door and demanded to be allowed to leave. I felt like I had just been arrested. I used angry language and the boss told me he could have me admitted to the hospital for speaking to him like that.

I have had depression and anxiety since my early teens. I have been in and out of therapy over a 35 year period and I have never before been treated like a prisoner. In any other situation, the provider would have said, Please have a seat in the waiting room for five minutes while we finish with your paperwork, and I would have said yes since it s a reasonable request. The staff at Palo Verde treated me like a prisoner for the sake of paperwork. If they are this threatening, abusive, and heavy handed at an intake appointment for outpatient therapy, I fear for the patients that they legitimately have in their custody.

I used to consider this the best hospital in town. No more. Their doctors are shaming and abusive. I have always been given proper medication for withdrawals, and it has worked. I have horrible chronic pain. When I kept mentioning this to my doctor and the nurses, I was only offered tylenol and given a shaming look from their eyes as a drug seeker. I will never go here again by choice.

I was at Palo verde for about 8 days and I had an awesome experience! The techs and nurses were great and very sweet, kind, and caring. Special shout-out to Vanessa (day shift), Joe, Josh, Ally, Seth and Kimberly! They were very understanding and funny. They definitely helped me out a lot and made me feel safe and happy again. I almost didn t want to leave lmao. I recommend going there or taking a loved one to Palo Verde. I just really hope Machete guys doesn t get admitted

Palo Verde was a good experience I guess you can say. Idk what to say about a mental hospital. But I was there for 25 days. The staff were very good to me. Chelsea and Vanessa S. I would say we re very helpful and respectful techs. Nurse Jo and Nurse Kim. Larry and Dylan. So many good working staff members. Came to work as if they wanted to be there. Joked around and made everyone feel like it was okay to be there. It s hard to explain. I wouldn t say they fixed me there. But they help.

I was there for 8 days it was a good experience, but one of the staff caused many problems with people. Made people have many PTSD panic attacks. And was very rude, please remember there's some people who are suicidal and that could send them over the edge.

i was there for 45 days. pretty sick. the staff are pretty good except for mike. the fries are bomb. i received really good treatment there. they were really nice and supportive there. Vanessa (day shift), Tenae, Jose, Seth (mR MANNNN), Larry, Trent, Stephanie (art therapist), Caitlyn (therapist or something), Nathan (social worker dude), Michael, Vanessa (night shift), Noel, cHELSEA, Christina, and Kim were all really awesome! Especially Stephanie, Larry, Caitlyn, Jose, Seth, Tenae, and day shift Vanessa. Love them ^^ also i just wanted to mention that I was having a really bad night one time and Jose handled it really well and helped me out and it really meant a lot. Stephanie, Caitlyn and both Vanessas went above and beyond. I really appreciate everyone's care over me. I still use some techniques from there. Caitlyn leads the best meditations. Stephanie was so encouraging and supportive. Vanessa told me how thing were, and it helped give me a different point of view and i have mad respect for her. I would definitely recommend this place for a friend struggling or something.

I am here once again to say This place is good make me no longer dead inside because inside there it s so dead it make me live you can t control me baby stomp. I m a pretty little boy with a large... heart

I called to ask for help regarding anxiety and depression. The front desk was RUDE. she was not sincere in her voice, she did not want to help me. LET IT BE KN0WN, THAT COULD BE SOMEONES BREAKING POINT! i am mind blown at her attitude and behavior. If I had the wrong contact, advise me to call someone else. mental health is crucial. she should not be in this field if she cant or wont HELP SOMEONE!! just wow.....

All the staff is great especially Vanessa S Josh is OK

You can t control me
I am a little boy
No longer want death