About Oveana
Oveana is a leading business process outsourcing (BPO) and contact center services provider that has been serving clients across various industries for many years. As a certified minority business enterprise, Oveana is committed to delivering high-quality services that meet the needs of its clients while also promoting diversity and inclusion in the workplace.
At Oveana, we understand that every business has unique needs and challenges. That's why we offer customized solutions tailored to each client's specific requirements. Our team of experienced professionals works closely with clients to identify their pain points and develop strategies that help them achieve their goals.
Our BPO services cover a wide range of functions, including finance and accounting, human resources, procurement, supply chain management, customer service, and more. By outsourcing these non-core functions to us, our clients can focus on their core competencies while also reducing costs and improving efficiency.
In addition to BPO services, we also provide contact center services such as inbound/outbound call handling, email support, chat support, social media management and more. Our state-of-the-art technology infrastructure ensures seamless communication between our agents and customers across multiple channels.
At Oveana we believe in providing exceptional customer service at all times. We have a team of highly trained professionals who are dedicated to ensuring that every interaction with our clients' customers is positive and memorable.
We pride ourselves on being an innovative company that stays ahead of the curve when it comes to technology trends. We invest heavily in research & development so that we can offer cutting-edge solutions that help our clients stay competitive in today's fast-paced business environment.
Our commitment to quality has earned us numerous accolades over the years including ISO 9001:2015 certification for quality management systems as well as recognition from industry analysts such as Gartner Inc., Forrester Research Inc., IDC MarketScape among others
In conclusion,Oveana is your go-to partner for all your BPO and contact center needs. With our customized solutions, exceptional customer service, and innovative technology, we can help you achieve your business goals while also promoting diversity and inclusion in the workplace. Contact us today to learn more about how we can help your business grow.