Ospedale Nuovo Regina Margherita ASL Roma A Review

But the switchboard exists ...
Vergognosoooo.

They don't answer the switchboard. Many attempts and no one has been successful! Congratulations!

I've been calling for hours and it's always busy, what should a patient do to communicate with you? It's shameful !!!!

Friendly staff a bit uncomfortable because they changed the main entrance

Congratulations to the disruption of the Nuovo Regina Margherita switchboard. After listening to the record and choosing the number I needed, I waited in vain for a reply to a first and a second call. Even at the third, after yet another wait, the record told me goodbye without me having spoken to anyone. This is not Rome, it is the hospital manager who does not control. Renzo.

My son had an allergic reaction woke up at 4 am with swollen face. Went to this hospital at 545 Tourist Clinic( Tourist Guarda) is open 24 HRS .Dr Mauro was precise and quick. Gave him a shot and prescription and we were done in 30 min. Best this is all Free!
Thank you!

First of all....it's FREE......VERY PROFESSIONAL STUFF.
A little gem in a very busy city.
Guardia Medica Turistica located at first floor.
A message for the people who rated this great (day hospital ) 1 star....
Nothing will make you happy. ....always complaining. ......next time you should receive a bill and then you will feel really upset.
Be little more appreciative until you still can enjoy this great Free service.
Thank you for the great service that you provided for my father and my son.

I accompanied my wife on a mammogram. Only after half an hour that we waited in the radiology department, someone (by chance, of course) deigned to explain to us where we should go. For the rest, non-working queue cutters, damaged walls ... Today's Italy is yesterday's. But when do we change ???

When it comes to health care that works, excellent medical and nursing staff. Thanks in particular to all the staff of the geriatric ward who have been following my mother for several months. Patient, human, competent people ... where the person is treated with dignity and respect. Good health exists and I found it here. ' Thank you so much

In due time I must say phenomenal .... To this day I do not know

I wanted to thank, and to underline the perfect professionalism and above all the humanity of both medical and paramedical staff, of the department that takes care of the CT scans, they were punctual with the appointment I had made through CUP, and, despite being a service of the Lazio Region, and not for intramoenia fee, I had kindness and explanations from the doctor who does not always take place in public facilities.

Appointment at 8:45 of 20 August for an electrocardiogram, half-hour wait, electrocardiogram 5 minutes report after 1 hour !!!! And they also believe that they kill themselves on August 20th! They should just be ashamed of stealing time and money from all of us.

I went there in August for a visit to the otolaryngologist for my son. A few minutes late, but the Doctor was scrupulous and very careful. You can see that she cares about patients, so much so that she prescribed me other visits and then left me the number to be able to easily get in touch to get back to her

I found myself well.
Even humanly.

Angiology Department: kind and professional staff. They really try to help patients and those who accompany them to solve doubts and problems. Very good doctors. Cup: fast and kind staff. To be taken as an example for other hospitals.

PESSIMO SERVIZIO do not answer the phones if you need them as a hospital you risk dying, so they change the method. Or you should investigate why a public hospital service does not answer calls.

Diabetes and Blood Department very kind and serious everyone

It depends on who you go. It seems to me a rather superficial clinical approach. There is better around.

You can't put less than one star unfortunately. I have been calling all morning, there are 12 calls on all the numbers they make available, if anyone ever answers! I have to do some particular analysis and I can't talk to anyone, a real shame and absolute disgust.

Qualified staff, I found professionalism and excellent organization in visits and interventions. A lot of humanity. Clean rooms.

I've been working on it for 32 years ... that's enough

I'm going to the Angiology department. Qualified and helpful staff. They are very kind.

The switchboard exists only as a number !!!! Nobody ever answers! How is it possible ! Isn't there a Manager ??? To talk to !!!! It is a shameful thing !!!!

For the first time in many years I have found polite, respectful and very professional pets. Ten and praise dentistry!

Every time I called I found helpful and kind staff. Education is called education, and I have found so much. thanks a lot

Good organization and education, for the results we see

This morning I was for a nreurological visit with app.at 09 am .... doctor with her friends had fun and laughed out loud in a room while my app. she moved at 9.30 .... arrived Dr. she forgot to call her commercialist to see if she is entitled to the deductions for restructuring. this was my visit to a specialist ... very short and coincided ... tests are not done because I took them 12 years ago .... "Thanks" doctors

Qualified staff polite efficient human
Doctor nurses all
Then also
Lovely place on a wonderful patio
With internal garden

18 August 2017, very few people present in the waiting room, I ask more professionals, medical personnel and not the procedures to carry out a very simple diagnostic examination: embarrassing disorganization, waiting times to carry out the examination 2 hours and those to have the report 3 weeks. 100% rejected structure

The switchboard today 20 October 2017
Number 0677301 does not answer and drops the line .. I am calling an hour and 15 minutes .. I also contacted the number 060606 to have the transfer.
I have no words

This is a very important place for all tourists because here is Pronto soccorso or first aid for foreign tourists

THE BREAST UNIT OF SENOLOGY WORKS VERY WELL DR. COVELLO IS VERY NICE AND AVAILABLE I PERFORM EVERY YEAR PERFORMANCE AND AVAILABLE PERSONAL CHESTS !!!

today I was at the Nuovo Regina Margherita for an ENT examination, I had an appointment at 8.30 and for a series of misunderstandings I arrived late but nevertheless they visited me without problems. Trained doctor and welcoming environment.

But is it possible that no one ever answers? It is really absurd !!

it is impossible to talk to someone, enter the entire route of the auto responder and then the phone is disconnected at the end .....
moving a visit is impossible, what a shame so poor service ... !!!!

The patient treated as a human being, fast times, competent staff. Then located in Trastevere, in a beautiful historic-artistic building with the internal cloisters framed by enchanting gardens!

Really emphasize a commendation to this structure, to treat the patient, in this case my mother, with humanity, kindness, closeness to the patient at his age and condition examination. Furthermore professionalism and efficiency of the team.
To take as an example for our Health.
Thank you so much

Functional and very central city hospital, even if definitely a little dispersive, with some architecturally very beautiful parts. Sanitary and staff quite helpful. Problematic parking for those arriving with their own means.

I applied to have my birth record, attaching a copy of my mother's document and her proxy.
I go with my husband to the archive where a lady tells me without even looking at the signature on my mother's document that I HAVE PRODUCED A FAKE PROXY BECAUSE HER SAYING THE WRITING WAS THE SAME AS MY SIGNATURE.
I didn't know whether to laugh or cry.
I asked the reason for such a serious accusation and asked to be able to speak to the medical director about the unfortunate matter.
Eventually I had to call my mother and pass it on to a manager to explain that the proxy was not false.
My mother was even asked why instead of coming in person she did the delegation, she had to explain that she is old and has difficulty walking ... that is, embarrassing.
Since the medical records must be kept for an UNLIMITED time, I would really like to see if they can find it or what ...
EMBARRASSING.

Change updated on January 3, 2021
I had a copy of my birth chart which seemed incomplete and with errors. Not finding my name written anywhere and not even the number of the bracelet or birth tag, I then asked for explanations and requested a copy of the certificate of assistance to the birth of the midwife.
To this day I still await the requested document, the only answer I got is that they only have my birth record. I asked for the certificate of assistance to the birth of the midwife also from the ASL, in the Registry and in the Prefecture and nobody seems to have it. If it has been lost or destroyed I would like to know.

What should I think?

My mother in geriatrics found herself ... Very well.

I had to carry out blood and urine tests in this facility, and I must compliment the organization shown all the more so if we think of the delicate period due to the covid. The day before I received a phone call from the structure regarding what I should do the next day and also to find out if I had had any risks with covid in this period. On the spot everything is perfectly marked with well distributed and visible staff.

Excellent clean and efficient orthodontic department

..the Dott.ssa Campagna and his team Luana Capraroia in the hematology department planned by the head nurse Anna Nanni manage to work and give the best for the patients ... thanks for your excellent work my partner's mother Anna Maria Giannini thanks again all

I wanted to thank all the doctors and nurses who were on duty yesterday morning in the diagnostic center where I performed a virtual colonoscopy, I was scared, but I must say that I felt treated like a person, with care and cordiality, they assisted me throughout the time and reassured, I didn't even feel the slightest annoyance, without seduction, but with so much professionalism and heart!

Ultrasound abdomen ultrasound done hastily and with ranting out of place on the cost that my examination would have on the health system and on the uselessness of my checks (I mention that years ago I underwent an operation on the abdomen) the.dott.ssa Maria Antonietta Calamusa that he carried out the ultrasound in his work expresses the worst of his profession very bad experience at the end to dry me I was given a sheet the paper was missing the dirty room that say turn elsewhere.

Thanks to Dr. Paola Mancini of radiology (rmn) and her staff, for the availability and clarity of how she explained the situation.
Thank you

I arrived 5 minutes before the appointment and they treated me super fast ... the technician who made the echogram very friendly and professional ... the results in 10 minutes ... congratulations ... what I do not understand that having both staff and so many cubicles to do exams I was only to be attended ... and the prenotazione have given me almost a year of waiting ....

Polite staff and unfortunately today is already a fortune

In addition to an excellent hospital and health center right in the center, it is a historic facility to explore and visit!

I find the courtyard of this antique hospital always a great place to unwind in the hectic city that is Rome. Come especially when the trumpet flowers are in bloom.

Professionalism and cleanliness (day surgery) ... to see the internal cloister of the VX sec (if I'm not mistaken)