Osceola Library System Reviews

I was helped with computer and printer. Great staff

I went because I sent email to have my taxes done and they never replied So I went & they told me that they finished doing taxes but there was a date for late taxes extended May 17, 2021 I believe.

Really disappointed, online says notary service available. Drove 30 minutes and was informed "passport is too complicated for notary service. " Never heard of that. Go in expecting to be disappointed - this was a complete waste of time, energy and money. I feel really bad about leaving less than 5 stars...

Nice a quiet, computers are clean and everything is in place. Great staff,they helped me with my resume.

Very clean library. The staff are friendly as well. They do offer notary services too and that saved me an extra trip.

I like it here. They have a good selection of books and if they don't have what you want, they will try to order it for you from another branch.

Its usually pretty quiet in here so good for working or relaxing with a book. Last time I was there some of the chairs that used to be in groups were removed, I assume because of covid.

Anyway, great selection, fairly clearly marked but sometimes their system can be a bit confusing and you can either ask, or if you're shy, you can get on a computer and find if they have what you're looking for.

I believe they have classes here (or did before covid) in all kinds of helpful subjects, mostly computers and their programs though.

They have clubs, although I'm not aware of all of them I do know they have a jigsaw puzzle club.

The computers are free for anyone to use for as long as you want as long as their isn't a line behind you but that's unlikely because they have a lot of computers.

The library is 2 stories but they have both stairs and an elevator and it seems most of the children's books are on the upper level.

The staff are friendly and knowledgeable about books and the computers. There is also a convenient dropbox for after hours located on the side of the building.

This is a great place to go for a quiet read, a new book, a dvd movie or TV rental, a class, computer help, printing, a club, to rent music, and much more. Its really a nice location.

Quiet, clean and friendly. Everything a library should be.

I have mixed feelings about this library branch. It's a nice-looking location with a security guard. They have lots of seating and desks for patrons to use. They also have monthly programs and events for children and adults. The elevator is a nice convenience for getting from floor to floor. They need more books on their shelves though, especially the non-fiction section.

Where I had an issue is with the staff. The staff was stand-offish on the first floor and also upstairs in the children's area. I understand that they've been dealing with a homeless problem, but that doesn't excuse their lack of customer service.

Never had a bad experience here in particular. Staff are nice and the place is always clean/orderly.. It's a city library, what do you expect?

This library is pretty good. Looks much nicer after it was renovated. It s usually pretty quiet, they have a lot of computers, and they have a charging station in case you need to charge your phone and don t have a cable on you. The bathrooms are pretty clean as well.