Optix Eyecare Review

Of all the eye care places I have used, Optix is my favorite. The waiting room, and exam rooms, are comfortable and inviting. The staff are very friendly and helpful. Every assistant and doctor I have had are very relaxed and easy to talk to. They take the time to cover your results and any questions or concerns you may have. Every visit is as relaxed and patient oriented as it could possibly be. It does not get any better than Optix EyeCare.

Great service and super friendly staff! The entire experience is great with quick care and service. Love this place!

The staff and doctors are extremely professional, efficient, explanatory, and effective in making excellent evaluations for my eye care. This office has the most modern and up to date equipment! I have never had such a thorough optometric exam which included pictures of my retina, views of my cataract, and more. This gave Dr Fain the diagnostic information necessary to provide me with a comparison of what my vision was on my last visit and the change that had occurred over the last year. I easily understood the benefits of a new prescription and was actually able to visually see the improvements in my vision I may have! I am a perfectionist and am excited about new eyewear to make my vision the most perfect possible!
I wouldn t go anywhere else, this office is the very best, I personally thank them and feel blessed by the entire experience! I m looking forward to the brief time I need wait to receive my new glasses!

See y all soon!

Dr Gary L Harris

I have been going to them for the last 3 years now. I need diabetic eye check up every year, and their process is seamless and quick. Also, the staff n doctors are great!

Highly recommend. Easy to book. Appointments run on time and efficiently. Staff is kind friendly, professional and helpful. Appointment reminders are great. And I love their options for frames.

I love the staff at Optix and the great feel of being a patient there. Dr Fain has been my family optometrist since 2008 and we wouldn t go anywhere else. She consistently hires great help who seem to care about us as people. I m from a small town and was hesitant about the level of personal care I could expect when moving to Dallas. I have always felt valued here and believe locally-owned small businesses like this are essential to our daily life. My eyes are great because of the great care we receive from Optix.

Super friendly, professional and helpful. I appreciated how thorough they were. All the staff made me feel very comfortable. Thank you!

Dr. Dirks was very thorough with both the vision and health of the my eye exam. Front office staff and the staff member that took the scans of my eyes were very polite and professional. After all the nice professional staff members I was turned over to I believe her name was Kelly to try and pick out some new sunglasses. She was very abrasive and rude and just kept tacking on charges without explaining what they were. I ended up ordering just replacement lenses for my current glasses and taking my prescription to Target who also accepts my insurance and buying my sunglasses there.

Everyone was super friendly. The doctor explained the exam thoroughly. I appreciate how the doctor shows you the inside of your eyes and explains what we were looking at in the eyes. I love how the eye doctor took the time and made sure you were comfortable during the eye exam; the doctor showed me that she cares about what lines I could see for my eye exam. I enjoyed talking with the doctor about the new features coming with glasses, which showed how much she loves her profession.

Awesome, Professional, Great customer service. For those of you who are anxious about the glaucoma test( which I definitely am). Quick , easy without the use of the puff of air. I would highly recommend them!!

Beverly McFarland