I recently used the services of Optiworks inc. and...
I recently used the services of Optiworks inc. and overall I had an average experience. The website, optiworks.com, was easy to navigate and provided all the necessary information about their products and services. However, I found that the customer service could be improved. The response time to my inquiries was slower than expected, and I had to follow up multiple times to get a satisfactory resolution. The quality of their products was average, nothing extraordinary. I did appreciate the competitive pricing they offered, which was one of the reasons I chose them initially. In terms of delivery, there were no major issues, but it took a little longer than expected to receive my order. Overall, Optiworks inc. is an average company with room for improvement in terms of customer service and response time.