Optima Communications International Inc. Review

Got a call from this company claiming to be on behalf of Scotiabank. I used to work as a telemarketer so I was trying to be nice and let the lady finish the first part of her presentation. Then I told her I understood what it was but I wasn't interested and I wouldn't want to waste any of her or my time. And the lady GOT MAD!!! I was completely polite and did not raise my voice throughout the conversation. She got mad and yelled at me, gave me an attitude and told me not to tell what to do. Then she angrily hung up on me while I was explaining that I'd just been being polite. It was very unpleasant! I'd thought about calling them back to file a complaint but it would have been a waste of time anyway. So this number is definitely on my block list!

**if anyone from the company cares to read the reviews and wants proof of the conversation. The lady told me the call was being recorded so if you could find the one that went out at 12:11P.M on May 16.

Very good company if you are looking for contact center services. Very punctual.
Employ cross cultural staff. However do not employ disabled or physically challenged.

fraud company..very misleading. What they advertise for is not what they offer.bogud high school interview.unprofessional .don't waste your time going there for a job.

Don't give them the time of day....any company that keeps on harassing you with phone calls despite requests to be taken off their list....can't conduct the other side of their business any better.

They do nothing but harass people they do not follow the law I just put them on block and laugh at them when they call me garbage why would anyone want this service?

Good atmosphere, well educated and well behaved employees. Awesome location.

Please stop calling, it's borderline harassment. If I really wanted insurance. I will get it from a company that's not affiliated with this sort of badgering. It's really unprofessional for Scotiabank to be involved with such third rated level pestering.

It's a good learning experience in customer service..u will learn good skills.

Got calls behalf of Scotia life to take accidental coverage, basically a BUY or DIE scenario. They keep calling, explained don t need their services but they are bent on selling you a 10$ monthly the minimum at least, I don t mind having accidental coverage but the forced sales tactics they use is BS. You call in to cancel and explain what happened to another rep, you get attitude, arrogance, not interested to help you BS....overall it s BS. Next call I m suing this company for harassment.

TRASH company that does nothing but constantly spam calls under different numbers and harasses you.

Scotia bank uses them as a third party to harass customers into buying insurance products. I used to get upwards of five calls a week-- sometimes more than one a night; until I transferred all my RRSPs over to CIBC.